Donna West

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MBACP (Accred)ACTO (Snr) Psychotherapist/Clinical supervisor
Available for new clients
Available for new clients

This professional is available for new clients.

St. Neots PE19 & Bedford MK40
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Welcome to my profile page.

Having undergone therapy myself I appreciate the importance of finding a counsellor whom is able to facilitate a safe, warm and confidential environment to support the exploration of your story.

I have worked with an array of clients whom have accessed counselling for varying reasons that they feel are inhibiting them from living an authentic life. My role within the therapeutic relationship is to work alongside an individual to facilitate self-exploration and consider alternative routes that may lay before them.

I offer individual, group, relationship and family counselling. Please follow the link to my website for further information about these services in more detail.

I have extensive knowledge of trauma, attachment and addiction in all of its forms and have worked with both those in the depths of their addiction as well as those whom are in recovery and have also supported friends and family members too. I have a working knowledge of both NA and AA 12 step traditions as well as CBT, DBT and SMART which are broadly used in the recovery field. 

Factors such as underlying mental health conditions, adverse child experiences, pain management for physical conditions and coping with emotional difficulties are contributing factors for substance misuse to commence, whether that be prescription or illicit. Often gaining an insight into the root course of addictive behaviour facilitates an individual to regain a sense of control.

Quite often a mental illness will become apparent whilst entering recovery with those whom have self regulated using substances from a young age. Experiencing anxiety, depression, OCD ,PTSD and Complex PTSD symptoms are common and areas of which I am experienced in.

I am an Integratively trained counsellor which means i draw upon relevant theory and techniques to tailor to each individual. I believe that everyone is unique and support individuals to understand how they fit in the world around them and explore ways of doing so in away that suits them.

I am accredited by the BACP ( british association of counselling and psychotherapy)  which I adhere to to ensure I'm working safely and ethically.

I offer sessions currently via zoom, telephone, instant messaging,email and letter exchange. I am also a qualified EMDR therapist.

Training, qualifications & experience

Qualifications and training

Level 7 PG DIP in Traumatology and PTSD


Senior professional membership of ACTO

ACTO Approved Diploma in Online Counselling Supervision for Individuals and Groups

ACTO Approved Certificate in online and telephone counselling

CPCAB level 6 certificate in therapeutic supervision

Diploma in Counselling Children and Young People

Diploma in Couples and Family Therapy

Diploma in Dialectical Behaviour Therapy (DBT)

CPCAB level 5 diploma in psychotherapeutic counselling

CPCAB level 4 in therapeutic counselling

BACP Accreditation

CPCAB standardisation training certificate 

Education and training level 3 (city and guilds)

Level 3 certificate substance misuse for practitioners

Level 3 Health and Social Care Certificate

Safeguarding level 3 certificate

Working Therapeutically with  Groups Certificate

Understanding Nutrition and Health Certificate


Working within a mental health unit specialising in forensic and hard to place individuals with an array of mental health conditions and maladaptive coping strategies.

Currently Supervising staff within organisations such as MIND, Barnardo's, YMCA, PFOA and Racing Welfare, Colleges and Universities..

Providing CPD relating to experience of substance misuse, dual diagnosis (mental illness and substance misuse) and attachment and Trauma.

Counselling within an NHS substance misuse agency including both pre and post residential rehabilitation. Those subject to care orders and probation conditions. As well as those whom have experienced sexual abuse, PTSD, domestic violence, co- dependency and bereavement and loss.

Facilitating relapse prevention groups using CBT and 12 step approaches.

Facilitating support groups for families and friends of substance misusers.

Counselling at a Rape crises centre working with survivors of child sexual abuse, rape, incest and female genital mutilation.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with

Dual diagnosis ( substance misuse and mental illness)

Complex Trauma

Attachment disorders

Sexual abuse

Students currently studying a counselling qualification.

Photos & videos


£40.00 - £60.00
Free initial telephone or online session

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

Concessions apply please enquire

Free 20 minute telephone consultation

Discounts for block booking ( 6 for the price of 5 sessions)

Individuals: 60.00

Children and Adolescents 10-18:  40.00

Additional rate for agencies please enquire

Discounts for Student counsellors 40.00 for counselling sessions which includes completing paperwork relevant for their course. I am a CPCAB tutor, teaching up to level 6 and have also undertaken their courses my self therefore I have a good understanding of some of the challenges Counselling students may have.

When I work

Available Monday - Friday  8.30am - 9pm Saturday 10 am - 12pm

Further information

Guided meditation and mindfulness can also be facilitated.

Handouts to support understanding of self and suppport change are issued as appropriate.

Published articles

Priory Lane, St. Neots, Cambridgeshire, PE19

Bedford, Bedfordshire, MK40

Type of session


Types of client

Children (0-12)
Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms



In person

As a dedicated supervisor, I offer a warm and welcoming atmosphere cultivating a trusting relationship where you can explore, learn, and flourish.

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