Serendipity Psychology Services Ltd

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Available for new clients
Available for new clients

This professional is available for new clients.

Northampton NN4 & Kettering NN14
Available for new clients
Available for new clients

This professional is available for new clients.

About us

At Serendipity we are a team of professionally registered, highly qualified psychologists, psychotherapists, counsellors, occupational therapists and mental health specialists based in Northamptonshire and working across the Midlands including Leicestershire, Milton Keynes, Cambridgeshire, Coventry, Warwickshire, London, Brighton, Sheffield and several other areas of the UK. Our team aspire to deliver exceptional, personalised psychological treatment and care to our clients throughout the time we're needed. We offer a range of specialist support and pathways of care, including a lower-fee pathway for those who may struggle to access independent therapy because of the cost. For information on any of our pathways, please get in touch and we can talk to you about them. 

All the work our team offers is collaborative and supported within our company. We only work with professionals who we are confident in and believe to be exceptionally capable at what they do. We always seek client feedback about our team so we know how best to grow and develop ourselves in line with the needs of the people we work with. 

Our Values: 

Our team at Serendipity are a lovely bunch who have evidenced to us that they share our core values of:

Taking the confusion out of access to mental health support: We appreciate it's confusing to know what would be the most helpful support for your needs. It can be disheartening to scroll through endless lists of therapists, not knowing whether they'll be able to meet your needs. We work hard to find the right person to support you and also accept that the first person you meet might not feel the right fit. In which case, we stay with you for the journey and will help find another of our team to support you. You can always come back to our central team and ask for more help. 

Team work and collaborative care. All our clients should receive a team approach to their care. This might mean they have access to the support of other therapists in the team when they need it, or that their therapist has access to help within the team when they need some support to do the best they can by their clients. We also commit to working collaboratively with other agencies who are currently involved in the care of our clients, and to refer on to the agencies that might be helpful for our clients such as the NHS, independent mental or physical health services, or local authorities. 

Equal access to mental health support. Regardless of the level of difficulty, we believe everyone should have the chance to access independent mental health support if they feel this is a viable choice they can make; our team have signed up to ensuring those colleagues providing this help are fully supported by us so they don’t ever feel alone or isolated. We commit to working together. 

The right to choose. Everyone should have the right to choose to access independent mental health support if it’s financially feasible for them, and the treatment they receive should be at least as high quality as they would receive through the NHS, if not higher. 

Client-led discharge. We believe that wherever possible our clients should be able to end a period of treatment and return at a later date for further help and support if they need or want it. Therapy can be a healthy workout for the brain and good for sustaining good mental health so it might be a lifestyle choice for some! 


To introduce just 3 valued members of our team:

  • Dr Anwen Goodwin (Consultant Clinical Psychologist)
  • Beth McCay (Psychotherapist and Counsellor)
  • Kirsty Toal (Art Psychotherapist) 

Introducing Dr Anwen Goodwin (Clinical Psychologist)

Dr Anwen Goodwin is a clinical psychologist registered as a Practitioner Psychologist with the Health and Care Professions Council, and a member of the British Psychological Society (BPS). She is experienced in working with clients of all ages including children, adolescents, and adults. Anwen provides assessment, consultation and therapeutic interventions for a range of psychological issues, for individuals and their families. She specialises in working with looked-after and adopted children and their carers/families to address emotional and behavioural difficulties linked to disrupted early attachments and developmental trauma. Anwen is also experienced in working with: adults, who have a history of childhood trauma; adoptive parents; families and partners caring for relatives with dementia; adults who have experienced traumatic events or struggle with specific phobias. She has other high-level training in a range of therapies including dyadic developmental psychotherapy (DDP) and eye movement desensitisation and reprocessing (EMDR) therapy. 

Introducing Beth McCay (Counsellor)

Beth McCay  is an experienced and specialist counsellor and psychotherapist. She has a diverse and varied experience of working within many different settings including independent healthcare, the NHS and academic environments.
Beth is an integrative counsellor and psychotherapist who specialises in working with adults and young people across the age range. She has extensive experience of working with those who present with severe and enduring mental health difficulties and has worked within a specialist dialectical behaviour therapy (DBT) service with women with personality difficulties and complex trauma presentations. She has also developed and led a school counselling service within Northamptonshire. Beth integrates a number of therapies into her practice including CBT, DBT and EMDR. 

Introducing Kirsty Toal (Art Psychotherapist)

Kirsty is a HCPC-registered Art Psychotherapist experienced in working with adults, children and adolescents dealing with a range of mental health issues and emotional difficulties. She has worked for the NHS, Priory Group and in independent practice. Currently Kirsty is Lead Psychotherapist in a residential therapeutic community in South London working with adults with severe and enduring mental health issues as well as working in private practice.

Kirsty is experienced in working with people living with a variety of severe and enduring mental health issues including depression, complex trauma, post-traumatic stress disorder (PTSD), loss and bereavement, personality disorders, psychosis and addictions, as well as emotional difficulties that might seem harder to define. She works on the basis that everyone is doing the best they can with what they have in the moment they are in.

For further information:

For more information about starting therapy with Serendipity Psychology, and to book a consultation with Beth McCay, Kirsty Toal or Dr Anwen Goodwin please contact Serendipity Psychology today.

We offer a free initial online or telephone meeting with our wonderful practice manager, Karen, who will be able to talk you through the options and consider what your needs are. 

Whether you’re looking for individual therapy, couples therapy, family therapy or parenting support, Serendipity Psychology can help you today, offering online & face-to-face sessions.

Training, qualifications & experience

Training and Qualifications:

All our therapists have a wide range of qualifications including postgraduate doctoral level training, degree level and, or masters level qualifications. Some of our therapists have all three of these! Our therapists have also gained significant further training in specific therapeutic modalities (i.e. EMDR, CBT, DBT), presenting issues and client groups (child, adult, couples and families). We are lucky enough to claim that we have some of the top-level specialists in the country working with us on out team and the best thing about this is that those specialists have signed up to offering all of our team their support and help in our work as we need it.  

Everyone in our team is accredited or actively working towards accreditation with the best professional membership bodies including HCPC, BACP, UKCP and NCS so you can be assured that our team have received the training and experience they need to know how to help in the best possible way. More information about the qualifications and training of specific members of our team is available on our website under their profile information. 

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Psychological Society (BPS)

British Psychological Society

Health and Care Professions Council (HCPC)

The HCPC are an independent, UK-wide health regulator. They set standards of professional training, performance and conduct for 16 professions.

They keep a register of health professionals who meet their standards, and they take action if registered health professionals fall below those standards. They were created by a piece of legislation called the Health Professions Order 2001.

Registration means that a health professional meets national standards for their professional training, performance and conduct.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Areas of counselling we deal with

Other areas of counselling we deal with

We have specialists in many different areas including:

Trauma and lifelong traumatic invalidation. Many of our therapists are trained in a range of structured trauma interventions including EMDR and prolonged exposure therapy (CBT-PE). 

Post adoption and looked after children, including Theraplay, therapeutic life story work, and dyadic developmental psychotherapy (DDP). 

Professional women in high powered and demanding positions 

Pregnancy, birth and NICU-related trauma 

Menopause and peri-menopause related issues 

Parental alienation / high conflict parenting 

Mentoring and coaching for women in business 

Photos & videos


£45.00 - £120.00
Free initial telephone or online session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed
  • Refugees

Health Insurance/EAP

  • BUPA
  • Axa Health
  • Health Assured
  • Aviva
  • Saga
  • Vitality
  • WPA
  • Cigna

Additional information

Fees range examples:

£45 Lower-fee service

£80 Counsellor / Psychotherapist

£110 Specialist Mental Health Practitioner 

£120 Psychologist

For fees relating to case management, local authority, legal, corporate and insurance cases, please enquire separately. 

When we work

Mon Tue Wed Thu Fri Sat Sun

Further information

  • Offering exceptional mental health care by a multidisciplinary team of highly specialist psychologists, psychotherapists, counsellors and occupational therapists who work together to deliver the highest level of support
  • Currently offering a subsidised / lower-fee therapy service
  • Our psychologists are all accredited by the British Psychological Society (BPS) and HCPC. 
  • Committed, flexible & individualised therapy
  • Evening & early morning appointments available
  • Held both face-to-face, online, or a hybrid of both in line with your needs
  • Working with individuals, couples & families (adults, children & young people)
  • Specialist therapies available for working with anxiety, health anxiety, depression, PTSD, trauma & personality difficulties including DBT, CBT, Schema Therapy, sensorimotor psychotherapy and EMDR.

Wootton, Northampton, Northamptonshire, NN4

Cranford, Kettering, Northamptonshire, NN14

Type of session

In person
Home visits

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Some of our premises are wheelchair accessible, or access can be supported to enable this.

Online platforms

Google Meet


In person
Home visits

A range of supervision offered within our highly accomplished team of specialists including Clinical Psychology, DBT, CBT and integrative methods.

View supervision profile


Serendipity Psychology Services Ltd
Serendipity Psychology Services Ltd