Shirley Lau

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MBACP | Integrative Counsellor
Available for new clients
Available for new clients

This professional is available for new clients.

Croydon, Surrey, CR0
Available for new clients
Available for new clients

This professional is available for new clients.

About me

I specialise in:

  • Stress
  • Anxiety
  • Low self-esteem
  • ADHD
  • Depression
  • Trauma
  • Bereavement
  • Pregnancy issues
  • Relationships
  • Family issues 
  • Couples counselling

Do you find yourself experiencing feelings of sadness, hopelessness, or low self-esteem?  Are you struggling with a lack of energy, motivation, or feelings of anger and disappointment towards yourself or your relationships?  Do you have persistent negative thoughts that are difficult to shake, or even have thoughts of self-harm?  Perhaps you feel overwhelmed by a sense of despair, believing you're alone in your struggles or that life is unfair.  If any of this sounds familiar with you then I'm here to offer support.

Shirley - The Counsellor

Hello, I'm Shirley, a Counsellor and the Founder of Lau Counselling, dedicated to supporting individuals' wellbeing and emotional health.  My approach to therapy is integrative, meaning I draw from various methods, with a focus on Person-Centred Therapy and Psychodynamic Therapy.  This involves looking into your current challenges while also exploring past experiences to understand how they may be influencing your present.

Individual and Couples Counselling

I provide tailored individual and couples counselling, addressing a range of mental health issues such as stress, anxiety, depression, grief, pregnancy-related concerns and relationship difficulties. 

How I can help you

My goal is to foster understanding and growth, helping you make informed decisions in your life.  To ensure a trusting and respectful environment, I offer sessions both online via video and in person, on a weekly basis for 50 minutes.


My counselling practice, located at Lower Addiscombe Road in East Croydon, is easily accessible by bus and tram (Addiscombe). 


Your privacy and confidentiality are paramount, with all sessions conducted in strict confidence unless mandated by law or in cases of immediate harm to oneself or others.

I adhere to the General Data Protection Regulation (GDPR), maintaining client notes and personal data for up to seven years before secure removal.  Lau Counselling is fully insured and registered with the Information Commissioner's Office, and I am a proud member of the British Association for Counselling and Psychotherapy, committed to providing ethical and non-judgemental therapy.

Rest assured, your case remains confidential, as I engage in regular supervision to uphold professional standards while safeguarding your privacy. For more information about my practice, please visit my website at

If you're considering therapy or have any inquiries, please don't hesitate to reach out.  I'm here to assist you, and I'll respond promptly to your message.


I am also the author of the following entitled blogs which can be found on my website at 

Empathy and Forgiveness (

A Slow Goodbye! (

Fractures in Relationships (

Possessions vs People (

Hidden Misery (

Gone Too Soon (

Feeling burdened with shame and guilt (

You do not need to be in a meltdown to ask for help (

When do we know it’s the right time to seek help? (

Sharing your problems with a stranger (

Is Online Counselling second best to In-Person Counselling? (

For more information about Lau Counselling visit

Training, qualifications & experience

  • Couples Counselling (The Counselling Academy) 
  • Online and Telephone Counselling (Counselling Tutor - BACP Approved)
  • Diploma in Therapeutic Counselling (CPCAB)
  • Cruse Bereavement Care ABC (Ascentis)
  • Safeguarding Adults & Children (ME Learning)
  • Mental Health First Aider (MHFA England)
  • Hold a current DBS

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Photos & videos


£40.00 - £100.00

Concessions offered for

  • Low income

Additional information

An initial consultation is required before counselling is agreed.  Consultation and sessions are for 50 minutes.  

In Person Counselling and Online Counselling: 

  • £40 for Persons with low income earning up to £25k.  Initial consultation £35. 
  • £60 for Adults.  Initial consultation £55.
  • £100 for Couples.  Initial consultation £95.

Cancellation Policy 

Initial consultation and sessions are payable in advance before the consultation/sessions by bank transfer.  Sessions missed or cancelled in less than 24 hours before the session are payable. 

When I work

Mon Tue Wed Thu Fri Sat Sun

Online appointments are from 10am - 7pm and in person appointments are from 12 noon - 7pm.  Appointments are weekly only.   

Croydon, Surrey, CR0

Type of session

In person

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Online platforms