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About us

We operate from two centres -

Sycamore Centre (Chelmsford)
t: 01245 359353

Bridge Centre (Basildon)
t: 01268 822800

and we offer:

We offer a wide range of high-quality, affordable and effective counselling and therapy services.

Counselling for Children (5 years old and upwards):

Helping children to make the right start in life

Renew counsellors are involved in early intervention work with children and young people, offering one-to-one counselling, art and play therapy in several schools and at our centres in Basildon and Chelmsford.

Counselling for Young People:

Supporting young people who feel ‘unloved’

The young people who come to us are feeling anxious, depressed, angry, or even suicidal, and we do all we can to help them get their lives on the right track.

We work extensively with children and young people who are NEET (Not Engaged in Education or Training) or at risk of becoming NEET.

Counselling for Adults:

Giving confidence and hope

Through our counselling and long term psychotherapy services, adults from all walks of life can gain a clearer understanding of themselves and their life situations. As a result, they start to make new decisions for satisfying lives.

Counselling for Couples:

Strengthening relationships

This is an opportunity to help couples address issues that might be hindering them from enjoying their relationship. We help one or both partners to resolve issues of communication, roles, responsibilities, conflicts and other concerns.

Counselling Training

BA (Hons) in Counselling & Psychotherapy
Our exciting course is designed for qualified counsellors and psychotherapists to top up their training from Diploma to a full BA (Hons) and engage in practical research. You’ll develop your skills, knowledge, clinical practice and enhance employability with a choice of two specialist routes: Counselling Adults or Counselling Children and Young People.  This is a vibrant course designed to challenge you professionally, personally and academically. Duration:  1 Year 1 day per week

Diploma HE in Counselling (Children and Adolescents) is run in association with Anglia Ruskin University. This is a 4 year part-time course which provides students with the specific and unique skills and theory to be able to effectively counsel and support children and young people.

Schools Service

School counselling offers emotional support to children and young people. Meeting every week in school, the pupil develops a trusting relationship over a period of time with their counsellor, who supports them to attend to their thoughts and feelings about past experiences and current relationships so they are not preoccupied with these when in the classroom.

Counselling for Clergy:

Helping clergy and their families

Recognising the fact that ministry can be challenging Renew offers confidential counselling services to clergy and their families enabling them to share their burdens and grow in ministry effectiveness.

We also provide bespoke training for clergy, youth workers, pastoral care teams and other church-based workers or volunteers who are seeking to engage with people with mental and emotional health issues in their communities.

Training, qualifications & experience

Renew Counselling (formerly WHCM Counselling and Support) have over 60 years experience of providing counselling and support.

All of our counsellors are professionally qualified and either accredited with BACP, UKCP or another professional body or are registered on the BACP voluntary register.

Member organisations *


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

As a multi modal charity, we offer a wide range of therapies to suit our clients needs.


Additional information

Fees are on a sliding scale up to £45 per session and will be negotiated with you dependent on household income. There are a limited number of bursary places available for those on benefits or low income.

Further information

What we can help with:

  • anxiety & panic attacks
  • feeling depressed or low mood
  • relationship problems
  • loss and bereavement
  • feeling overwhelmed
  • self-esteem & confidence issues
  • identity issues

What we do:

  • listen
  • give you an opportunity to talk over, clarify and express your problem, thoughts and feelings
  • be non-judgemental
  • don't give advice
  • help you gain a better understanding of what's going on for you
  • clarify possible choices and ways of dealing with your problems

Sycamore Centre, Sadlers House, 2 Legg Street, Chelmsford, Essex, CM1 1AH

Bridge Centre, Bodey House, Church Walk, Basildon, Essex, SS14 1WW

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.