Marsha Hayes

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Available for new clients
Available for new clients

This professional is available for new clients.

Chester, Cheshire, CH4
Available for new clients
Available for new clients

This professional is available for new clients.

About me

I believe that you are the expert of your own life and journey and mind. Also, that you have many strengths that will assist you in overcoming things that may currently cause you distress. I like to help clients see that suffering does not need to be feared or seen as useless or a waste of time as it can be used for valuable learning and growth. Taking the first step to seeking a more fulfilling, happier and healthier life takes courage. You should be very proud of yourself if you are making this step! I am here to support you in this process and hopefully, you will feel less alone and unheard.

To help to get a better idea of who I am and how I work here is one of my favourite quotes since starting my journey to becoming a counsellor back in 2015.

The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention…. A loving silence often has far more power to heal and to connect than the most well-intentioned words."

~Rachel Naomi Remen

That's not to say that within a session with me, I would ever make you feel alone with minimal responses. I have a great gage of when it is right to just listen, respond empathically, or for both us to sit in silence! This can often be the best way to build trust.

I recognise that a lot of time in our lives we are disturbed by friends, relatives or partners or even other professional relationships. In the way that as humans a lot of the time we listen to respond or compare and a lot of the responses can be unhelpful advice. To be actively heard, understood from your own frame of reference and given focus to what's important to you is very valuable and therapeutic. With the potential to be incredibly life changing. I always aim to provide an environment which is safe, non judging and a place where you can be respected, therefore opening the doors of your mind to be able to heal yourself and feel empowered to improve your quality of life.

Training, qualifications & experience

I've been qualified as an integrative counsellor since 2020, I have gained 6 years of professional work experience in Counselling. 

Approaches trained in:

Adults 16+ Solution focused therapy/brief therapy, person centred therapy, cognitive behavioural therapy, psychodynamic therapy. I have a broad range of experience with a large amount of different issues and I'm happy to apply my approaches to any issue on the whole. Although I have the most experience in helping clients with stress and anxiety, low mood, relationship issues, anger management & bereavement. Good knowledge and experience of clients with Bipolar Disorder. 

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£30.00 - £40.00
Free initial in-person, telephone or online session

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

Free 25 minutes consultation/initial discussion- To discuss a contract mainly around confidentiality as well as to discuss current issues and any goals. 

When I work

Mon Tue Wed Thu Fri Sat Sun

Chester, Cheshire, CH4

Type of session

In person
Home visits

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

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AccessNI check

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Online platforms

Google Meet