Caroline McLoughlin

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PG Dip. Couns., Reg. MBACP (Heart2Heart In Fife)
No current availability
No current availability

This professional is currently not accepting new clients and may not respond to general enquiries at this time.

Dunfermline, Fife, KY12
No current availability
No current availability

This professional is currently not accepting new clients and may not respond to general enquiries at this time.

About me

Counselling is a gift to yourself; a gift of time and space to explore and try to make sense of the issues that trouble you. These things might be affecting how you think, feel or act, or even result in physical symptoms. Counselling is an opportunity for self-reflection, change and personal growth.

As a person-centred counsellor, I aim to provide a genuine, accepting and empathic therapeutic relationship in a safe, supportive, and confidential environment in which you can explore your issues, without fear of judgement, and make choices about what is right for you. If it is relevant to you, I am open to exploring issues of faith, belief and spirituality.

Sometimes it can be very difficult to talk about our problems or to find the right words to express how we are feeling. If this should be the case for you, I am happy to discuss what we can do to help you. My focus is on the unique therapeutic relationship with each client, so whatever is troubling you, whether mind, body or spirit, please telephone or email me to arrange an initial appointment.

If you are unsure whether counselling is for you, I provide a free informal telephone or online consultation and am happy to signpost you to other agencies if these would be more appropriate to your circumstances.

I work in-person, via online video, or by telephone. 

Please read on for further information regarding my qualifications, experience, availability, fees, etc.

Wherever you are in the UK, I look forward to hearing from you.

Training, qualifications & experience

I began working with clients in 2013 and achieved a Post-Graduate Diploma in Person-Centred Counselling and Psychotherapy (PG Dip) in 2015. I began working with clients online and by telephone during the COVID lockdown. I am a Registered Member of the British Association for Counselling and Psychotherapy (Reg. MBACP).

In the past, I worked for Fife College for four years delivering counselling training courses at SCQF levels 5 - 7.

I have experience of working with people affected by a wide variety of issues, including: living & working in COVID lockdown, grief, loss and bereavement; miscarriage and termination of pregnancy; chronic health conditions; family issues and relationship difficulties; suicidal thoughts; childhood sexual abuse and other childhood traumas; domestic abuse; trauma; dissociation; stress; anxiety; depression; low self-esteem; low self-confidence; employment related issues; dilemmas about life direction; phobia; drug and alcohol related issues, etc. I have worked with a wide variety of people including those who self-harm; who are neurodivergent; have a psychological diagnosis; are from a British Forces background; of various sexual orientations, and so on. I also have experience of working with counselling students for whom therapy is a course requirement. For me, counselling is about the uniqueness of the individual person.

I have experience of time limited work, brief therapy and long term counselling. Conventionally, counselling takes place weekly. I am happy to discuss the number and frequency of sessions you feel you might need.

I am supported in my work by a very experienced clinical supervisor and am committed to continuous professional development. Some training events I have attended include:

Ethical Practice with Dissociative Identity Disorder

How to Make Trauma Therapy Safer

Eating Disorders as a Response to Trauma

Impact of Smoking on Mental Health

How To Work With Your Clients Online

Working with Young Women on Self Esteem

Building Self Esteem in Boys and Young Men

Complex Trauma

Alcohol & Drug Awareness

Applied Suicide Intervention Skills Training (ASIST)

Empty/Two Chair Work

Sand Tray Work in therapy

Art Journalling in Therapy

Bereavement Listening

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with


Religious Belief


Photos & videos


£25.00 - £50.00
Free initial telephone or online session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed
  • Refugees

Additional information

I offer a free informal telephone or online consultation (up to 15 minutes) to give you the opportunity to find out about counselling with me, explore which therapeutic setting you might prefer (in-person/telephone/online video) and to ask questions you may have.  If you think you would like to try counselling with me, you can follow this with a first session when we can:

  • get to know each other a little more and help you decide whether I am the right counsellor for you,
  • talk in more detail about counselling, what you are looking for support with and what you hope to gain.

Sessions are  for one hour, and take place weekly. I am happy to discuss alternative arrangements, e.g. 50-minute sessions; less frequent sessions.

The fee for the first session is £25. For subsequent weekday sessions my fee is £40. From 5pm sessions are £45.

Weekend sessions (online/telephone only) are available on request; the fee is £50.

I offer concessions during week days on request; see Concessions Offered. I want counselling to be accessible to everybody, so please let me know if you need me to take other circumstances into account when setting my fee.

Fees are payable by bank transfer during the 24 hour period before the session. For in-person appointments you may prefer to pay cash at the start of each session.

Cancellation Policy: There is no charge for a session cancelled more than 24 hours in advance. Sessions cancelled with less notice or not attended are charged at the full session rate.

When I work

Mon Tue Wed Thu Fri Sat Sun

Please telephone or email to discuss my current availability and your appointment needs.

Mondays & Saturdays: online appointments only

Further information

I work with individuals aged 16+ on a 1:1 basis. 

As legal systems and licencing regulations vary from country to country, I am only able to work with clients while they reside in the UK.

I work in-person, via online video, and by telephone. When working face to face, I work from premises in Cairneyhill within a short walking distance of a bus stop. The premises are wheelchair accessible and there is access to disabled toilet facilities. Free car park available.

I have professional indemnity and public liability insurance, am registered with the Information Commissioner's Office, and am a member of the Protecting Vulnerable Groups (PVG) Scheme.

Cairneyhill, Dunfermline, Fife, KY12

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

PVG Scheme

In Scotland, criminal records checks are carried out by Disclosure Scotland. Professionals working with children or vulnerable adults must join the Protecting Vulnerable Groups (PVG) Scheme. You can learn more at , or contact this professional directly.

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Disabled toilet facilities available. Free car park. If you need more information or have particular needs to help you access counselling, please phone me to discuss.

Online platforms



Caroline McLoughlin
Caroline McLoughlin