• Home
  • >Caroline McLoughlin, PG Dip. Couns., Reg. MBACP (Heart2Heart In Fife)

Caroline McLoughlin, PG Dip. Couns., Reg. MBACP (Heart2Heart In Fife)

Dunfermline, Fife, KY12
07484721830 07484721830

About me

Counselling is a gift to yourself; a gift of time and space to explore and try to make sense of the issues that trouble you. These things might be affecting how you think, feel or act, or even result in physical symptoms. Counselling is an opportunity for change and personal growth.

As a person-centred counsellor, I aim to provide a genuine, accepting and empathic therapeutic relationship in a safe, supportive, and confidential environment in which you can explore your issues, without fear of judgement, and make choices about what is right for you. If it is relevant to you, I am open to exploring issues of faith, belief and spirituality.

Sometimes it can be very difficult to talk about our problems or to find the right words to express how we are feeling. If this should be the case for you, I am happy to discuss what we can do to help you. My focus is on the unique therapeutic relationship with each client, so whatever is troubling you, whether mind, body or spirit, please telephone or email me to arrange an initial appointment.

If you are unsure whether counselling is for you, I provide a free informal telephone consultation and am happy to signpost you to other agencies if these would be more appropriate to your circumstances.

Please read on below for further information regarding my qualifications, experience, availability, fees, etc.

I look forward to hearing from you.

Training, qualifications & experience

I began working with clients face to face in 2013 and achieved a Post-Graduate Diploma in Person-Centred Counselling and Psychotherapy (PG Dip) in 2015. I began working with clients online and by telephone during the COVID lockdown, after some brief training, and am currently studying for a certificate in Online and Telephone Counselling. I am a Registered Member of the British Association for Counselling and Psychotherapy (Reg. MBACP).

In the past, I worked for Fife College for four years delivering counselling training courses at SVQ levels 5 - 7.

I have experience of working with people affected by a wide variety of issues, including: living & working in COVID lockdown, grief, loss and bereavement; miscarriage and termination of pregnancy; chronic health conditions; family issues and relationship difficulties; suicidal thoughts; childhood sexual abuse and other childhood traumas; domestic abuse; trauma; dissociation; stress; anxiety; depression; low self-esteem; low self-confidence; employment related issues; dilemmas about life direction; phobia; drug and alcohol related issues, etc. I have worked with a wide variety of people including those who self-harm; who are on the autistic spectrum; are from a British Forces background; of various sexual orientations, and so on. I also have experience of working with counselling students for whom therapy is a course requirement. For me, counselling is about the uniqueness of the individual person.

I have experience of time limited and long term counselling. Conventionally, counselling takes place weekly. I am happy to discuss the number and frequency of sessions you feel you might need.

I am supported in my work by a very experienced clinical supervisor and am committed to continuous professional development. Some training events I have attended include:

How to Make Trauma Therapy Safer

Eating Disorders as a Response to Trauma

Impact of Smoking on Mental Health

How To Work With Your Clients Online

Working with Young Women on Self Esteem

Building Self Esteem in Boys and Young Men

Complex Trauma

Alcohol & Drug Awareness

Applied Suicide Intervention Skills Training (ASIST)

Empty/Two Chair Work

Sand Tray Work in therapy

Art Journalling in Therapy

Bereavement Listening

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with


Religious Belief


Therapies offered

  • Person-centred therapy

Photos & videos


I offer a free informal telephone consultation (up to 15 minutes) to give you the opportunity to find out more about counselling with me.  You can follow this with an initial appointment when we can get to know each other a little more, talk about what you hope to get from counselling, and help you decide whether I am the right counsellor for you.

Appointments are for one hour, and usually take place weekly. I am happy to discuss alternative arrangements.

Due to the Coronavirus/COVID-19 pandemic, I am working online or by telephone only for the time being.  Although working remotely can present its own challenges for client and counsellor, research and my experience supports the efficacy of working via these media. Telephone and online counselling is different but not second best; some find it preferable.

The fee for the initial appointment is £20. My standard fee for subsequent sessions is £35 for weekdays. Pre-9am and evening sessions are £40 and weekend sessions are £45.

I offer concessions on request; see Concessions Offered details below. I want counselling to be accessible to everybody, so please let me know if you need me to take other circumstances into account when setting my fee.

Fees for face to face appointments are payable in cash at the start of each session. Fees for telephone/online counselling are payable by bank transfer immediately after the session.

Cancellation Policy: There is no charge for sessions cancelled more than 24 hours in advance. Sessions cancelled with less notice or not attended are charged at the full session rate.

Concessions offered for

  • Keyworkers
  • Low income
  • Students
  • Trainee counsellors
  • Unemployed

Further information

I work with individual clients aged 16+ on a 1:1 basis. I am not able to offer couples or group counselling.

During the current public health crisis, I am working via the online video platform Zoom and by telephone.  As legal systems and licencing regulations vary from country to country, I am only able to work with clients while they reside in the UK.

When working face to face, I work from premises in Cairneyhill within a short walking distance of a bus stop. The premises are wheelchair accessible and there is access to disabled toilet facilities. Free car park available.

I have professional indemnity and public liability insurance, am registered with the Information Commissioner's Office, and am a member of the Protecting Vulnerable Groups (PVG) Scheme.


Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Tuesday and Saturday (daytime/early evening).

Thursday and Sunday (afternoon/early evening)

Types of client

Young people
Older adults
Employee Assistance Programme


Caroline McLoughlin, PG Dip. Couns., Reg. MBACP (Heart2Heart In Fife)

Caroline McLoughlin, PG Dip. Couns., Reg. MBACP (Heart2Heart In Fife)