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About me

Hi, I’m Bernadette. I’m a fully qualified Emotional Therapeutic Counsellor, which means I specialise in emotional wellbeing. I have a private practice called The Right Key offering professional, affordable counselling in Ross-on-Wye, Monmouth, Hereford, Gloucester, the Forest of Dean and all surrounding areas. I offer face to face, telephone and online counselling via Zoom, Skype or FaceTime.

At The Right Key, it is my aim to equip every client with their own strategies for dealing with the individual challenges they have to face in life. I offer a safe and supportive environment in which you can explore, express and confront your feelings in order to understand the underlying causes of your current unease and facilitate your key to change.

I offer individual, couples and family counselling and I have experience working with people of all ages and from varying backgrounds. I am a qualified teacher and have particular experience supporting children and young adults, their parents and professionals who work with them.

What Makes Me Different?

I have a flexible and tailored therapeutic approach with an ability to work with all presenting difficulties. I have a lot of experience working with people for whom communication can be very difficult or spoken words may not be possible at a given time and these difficulties need not be an obstacle to counselling. By taking my lead from you as the client, I can draw on a large number of techniques, approaches and ideas, individually tailored to your needs to facilitate your key to change.

I work with anyone who feels something isn’t quite right and may be experiencing difficulty understanding their role in life, finding happiness or contentment, and being able to cope with the daily challenges their life presents.

Whilst many people will come to counselling with very specific reasons for wanting help, some of you will simply be aware of feeling ‘out of balance’, unsure or questioning. If you have a desire to confront or re-evaluate any aspect of your life, then I will try to tailor an approach to suit your needs. I have a reputation for being very open-minded and ready to actively listen to anyone, no matter what the problem.

As well as the ethical code of practice I am obliged to follow, high on my list of personal values are tolerance, diversity, empathy, understanding and the ability to be non-judgemental.

If you are struggling in some way or just want to chat to someone about what you’re going through, I’d love to help.

Training, qualifications & experience

BACP Registered member

Member of the Foundation for Emotional Therapeutic Counselling, Advanced Diploma

CBT Diploma

Accredited Member of the National Counselling Society

Masters Degree in Education

Cruse Bereavement Training

ASIST Suicide Training

Having studied for my Diploma with The Foundation for Emotional Therapeutic Counselling and combining my additional experience, I use an integrative, creative, person-centred approach to therapy. I believe we function at our best when our whole self is in balance; if we have an imbalance in mind or body it can have a negative effect. It is not the ‘illness’ of mind or body which is necessarily the problem but rather one’s inability to identify it and find strategies to change or to live with it.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


National Counselling Society

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Areas of counselling I deal with


Additional information

I offer an initial free consultation, which usually lasts no more than thirty minutes. This gives the potential client time to find out about Emotional Therapeutic Counselling and feel confident about me as therapist/counsellor. Thereafter, my fees start from £40 per session.


Weekdays with a number of early morning and evening appointments available

Further information

I decided to train as a counsellor following extensive experience working in mainstream and special education. As well as teaching and supporting children and young people with mixed abilities and varying needs, many of my roles included supporting parents and siblings. The increasing need for good counselling support in these areas, as well as events that occurred in my own life, inspired me to study for my Diploma.

After much consideration, I felt the ethos of the Foundation for Emotional Therapeutic Counselling reflected my own approach to counselling and support. Emotional therapeutic counselling is an integrative, person-centred therapy which works by providing a safe and supportive environment in which you as the client can explore and express your feelings in order to understand the underlying causes of your current unease and facilitate your key to change.

Whilst my Diploma in Emotional Therapeutic Counselling equips me to work with all presenting difficulties, I also have a diploma in Cognitive Behaviour Therapy and specialist suicide and bereavement training. I have particular experience in dealing with relationship difficulties, loss and depression. I continually seek to further my learning and embrace different techniques.


Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme


Bernadette Reith

Bernadette Reith