Pamela Cross

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Reg. MBACP | Counsellor/Therapist
Limited availability
Limited availability

This professional is accepting new clients but may have a waitlist. Please enquire with them directly to discuss availability.

London E1 & Nottingham NG13
Limited availability
Limited availability

This professional is accepting new clients but may have a waitlist. Please enquire with them directly to discuss availability.

About me

Any area:  I provide confidential online and phone talking therapy sessions.

  I specialise in supporting individuals with Autism, ADHD, Anxiety, Depression,  Overcoming Worry, Panic, Low Self-Esteem, Social isolation, Avoidance, Chronic Pain, Genetic Disorders, Difficulty in Regulating Your Emotions, Grief/Loss, Relationship Difficulties, Stress, and Career Counselling. 

Finding the right counsellor is important.   To ensure counselling is right for you and we can work together, I offer an initial pre-counselling introductory chat (which last between 20 to 40 minutes) where you can ask any questions you may have.  

If counselling is new to you and even if you have had counselling in the past, it can be a daunting experience choosing the right counsellor or therapist.  You want to feel reassured you have found the right person who can help you understand and explore difficult moments in your life with their expertise, and a non-judgemental approach.  With this in mind, I understand each client's requirements are different, and this difference is taken into consideration each time with empathy, compassion and care.   

As a qualified therapeutic counsellor with specialist training, I have years of experience working in healthcare with Adults and Young People (YP).  I offer bespoke therapeutic counselling services for each client, understanding what matters most to you, and what you feel comfortable exploring.   There is no pressure.    You can take your time, at your pace, to understand what you are experiencing.  

The process:
Each session provides a safe confidential space for you to explore your difficulties.

1.   Introductory Session:  You can meet Pamela to say "hello", prior to confirming commencing counselling sessions.  This initial chat lasts between 20 to 40 minutes, and can be via video or phone, and cost £10.00.   You can explore if counselling with Pamela is for you, and in turn, if Pamela can support you with the difficulties you are experiencing.

2.   The Assessment: The next session is known as your pre-counselling initial assessment appointment (PCIAA).  This session captures a timeline of difficulties you have experienced throughout your life, and you can explore what feels comfortable for you to share at your pace.   The assessment session last between 60 to 90 minutes.

3.   Counselling sessions:   After your initial assessment, and once confirmed, your sessions can be weekly, bi-weekly, or monthly, this is your decision.   Each session is focused on you and what you would like to explore.   After your assessment, each counselling session last up to 60 minutes.

4.   Duration of counselling:   Short and long-term counselling sessions are avaliable.   However, this is your decision.   It is important to know that you have the deciding say on whether or not to continue with your counselling sessions.  

How much do sessions cost after my initial pre-counselling introductory session?

5.   Individual | Counselling session prices effective as of the 1 April 2024:
 - £10.00 Pre-counselling introductory session.
 - £40.00 Monday to Friday (8am to 4pm).
 - £55.00 Monday to Friday - Evenings (5pm to 9pm).
 - £60.00 Saturday and Sunday (fixed rate - 8am to 2pm).

If you have any additional questions, please contact Pamela by using the 'email feature' above.   

Training, qualifications & experience

Training and experience with Adults, Children and Young People (CYP) - local and national organisations.

Qualifications/training in Therapeutic Counselling & Psychotherapy | Registered Counsellor/Therapist | MBACP of the British Association for Counselling and Psychotherapy (BACP), bound by the Ethical Framework and Professional Standards of Good Practice.

Pamela has Professional Liability Insurance, an Enhanced Disclosure and Barring Service (DBS) certificate, attends regular Clinical Supervision (a requirement of the BACP) and is committed to ongoing Continuing Professional Development (CPD) training.  

Additional training:

 -  Victims of Childhood Sexual Abuse - training provided by Quetzal
 -  Trauma Informed
 -  Autism - training provided by En-Fold.
 -  Sleep Health
 -  Nutrition & Hydration
 -  Understanding Anxiety
 -  Equality, Diversity & Human Rights
 -  Health and Hate Crime
 -  Mental Health Awareness
 -  Learning Disabilities
 -  Personality Disorders
 -  GDPR (Data Protection & Security)
 -  NSPCC Safeguarding 16-25 year olds: England and Wales
 -  Safeguarding Adults and Children
 -  Introduction to Art Therapy
 -  Resourcing the Inner Child using Creativity.
 -  S.A.V.E. Suicide Prevention Training
 -  Looked After Children
 -  Dementia Awareness
 -  Mindfulness
 -  Duty of Candour
 -  Health, Safety, & Welfare
 -  Mentor & Career Counsellor for Entrepreneurs/Business Owners | Mindset Resilience and Growth.  

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

 -  Hearing Voices
 -  Emotionally Unstable Personality Disorder (EUPD)  |  Borderline Personality Disorder (BPD).
 -  Dissociation
 -  Avoidant Personality Disorder (AvPD)
 -  Chronic Pain (Fibromyalgia and ME/CFS)
 -  Genetic Disorders | Body Image | Birthmarks
(Neurofibromatosis Type 1)
 -  Coercive Control (Relationship problems and Abuse)
 -  Childhood Neglect/Abuse/Abandonment/Trauma.


£10.00 - £60.00
Free initial telephone or online session

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

Individual | Counselling session prices effective as of the 1 April 2024:   
 - £10.00  Pre-counselling Introductory session.
 - £40.00 Monday to Friday (8am to 4pm).
 - £55.00 Monday to Friday - Evenings (5pm to 9pm).
 - £60.00 Saturday and Sunday (fixed rate - 8am to 2pm).

Discounted sessions/concessions offered for: 
Trainee Counsellors | £30.00 per session.

Unemployed, Low Income, & Young People (YP) | *** please use the 'email me' feature to query discounted counselling sessions ***


Payment:   Sessions are paid by bank transfer prior to your session date.  Pamela understands unforeseen circumstances can cause cancellations. However, if a session is cancelled within 24hours of the session date, a cancellation fee will apply. 

When I work

Mon Tue Wed Thu Fri Sat Sun

Evening/night sessions are available to book between 17:00 and 21:00 hours.

Please use the email feature on this page to query availability, and Pamela will contact you within 24-72 hours.

Further information

Confidentially (GDPR):
Pamela is General Data Protection Regulation (GDPR) trained, and adheres to the requirements of data protection legislation, processing information lawfully and securely.  

London, Greater London, E1

Nottingham, Nottinghamshire, NG13

Type of session

Home visits

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Pamela provides Online & Phone Counselling Sessions throughout the UK. And depending on your requirements, short and long-term counselling sessions are available.

Pamela Cross
Pamela Cross