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About me

Hello, I’m Hayley and I am a qualified therapeutic counsellor. I have experience providing long term and short term counselling in a mental health service, working with clients presenting with a wide range of mental health problems and experiencing a variety of issues which include depression, anxiety, social anxiety, post traumatic stress, general anxiety disorder, relationship problems, loss and bereavement, loneliness and isolation, life changing events, family issues, work stress, addiction, confidence and self-esteem issues.

I appreciate that life has its obstacles and that change can be overwhelming. My core belief is that we all experience the world in a unique way which impacts on our reactions to what we are faced with. The person centred approach I offer will help you to explore your issues and together we will look at your life experiences and how they have impacted on you and to help you make sense of what is going on, look at ways to help your present and future challenges and assist you to process your thoughts and feelings in a safe, confidential space. Together we can work to improve your wellbeing and find realistic solutions that suit you.

I work relationally, which means I work wholeheartedly to empathise and understand you and help you to unmask the way in which you may present to the outside world, by providing genuineness, warmth, honesty, respect and being non-judgemental.

Having worked in the care sector for many years I have a real passion for people, to improve their quality of life, empower them and to help them find solutions to the issues which may be causing distress. Clients I have worked with have given positive feedback and have reported that they have truly benefited from the therapeutic relationship and service I offer.

Contacting a counsellor can feel daunting but could also be life changing. I offer sessions that work best for you and am qualified to provide face to face, online or telephone sessions. I have the skills to work creatively and may invite you to try to do this using metaphor, creative writing or journaling. I also draw on techniques from other approaches such as CBT and solution focussed brief therapy.

I am registered member of the BACP and adhere to their ethical framework which underpins my work. All of my work is clinically supervised and I am fully insured to practice.

Training, qualifications & experience

Qualifications include

  • Level 4 Diploma Therapeutic Counselling
  • Level 3 Certificate in Counselling Studies
  • Level 2 Counselling Skills
  • Level 1 Counselling Skills & Strategies


  • Online & Telephone Counselling
  • ASIST (Applied Suicide Intervention Skills Training)
  • Safeguarding of Vulnerable Adults (SOVA)
  • Working with Trauma
  • Person Centred Care
  • Dementia Care
  • Challenging Behaviour
  • Mental Capacity
  • Equality & Diversity

CPD (Continuous Professional Development)

  • Working with suicidal ideation in LGBTQ clients
  • Working successfully with men
  • Working with shame
  • Bereavement & Grief
  • Personality Focussed Treatment
  • Counselling clients in Substance Misuse
  • A Pluralistic Approach to therapy, workshop with Mick Cooper
  • Goals in therapy, workshop with Mick Cooper
  • Relational Depth in Counselling & Psychotherapy, workshop with Mick Cooper
  • Culture in the Therapy Room
  • Coaching
  • Gestalt Therapy
  • Existential Courage, workshop with Emmy van Deurzen
  • Working with sexual abuse
  • Hard to help clients
  • Attachment Theory
  • Dialogical Theory
  • Models of Mental Health
  • Trauma & the Brain

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


£35.00 per session

Concessions offered for

  • Trainee counsellors

Additional information

£35 per session

If you are still unsure if I would be the right therapist for you, I can offer a complimentary brief telephone conversation.


I work flexible hours. Evening and weekend sessions also available.

Further information

If you are still unsure if I would be the right therapist for you I can offer a complimentary brief telephone conversation.

Llantwit Major
Vale Of Glamorgan

Type of session

In person
Home visits

Types of client

Older adults
Hayley Matthews

Hayley Matthews