Hayley Matthews

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Available for new clients
Available for new clients

This professional is available for new clients.

Llantwit Major, Vale Of Glamorgan, CF61
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hello, I’m Hayley and I am a qualified therapeutic counsellor. I have experience providing long term and short term counselling in a mental health service and in private practice, working with clients presenting with a wide range of concerns and experiencing a variety of issues which include depression, anxiety, ADHD, autism, social anxiety, post traumatic stress, general anxiety disorder, relationship problems, loss and bereavement, loneliness and isolation, life changing events, family issues, work stress, addiction, confidence and self-esteem issues.

I appreciate that life has its obstacles and that change can be overwhelming. My core belief is that we all experience the world in a unique way which impacts on our reactions to what we are faced with. The person centred approach I offer will help you to explore your issues and together we will look at your life experiences and how they have impacted on you and to help you make sense of what is going on, look at ways to help your present and future challenges and assist you to process your thoughts and feelings in a safe, confidential space. Together we can work to improve your wellbeing and find realistic solutions that suit you.

I work relationally, which means I work wholeheartedly to empathise and understand you and help you to unmask the way in which you may present to the outside world, by providing genuineness, warmth, honesty, respect and being non-judgemental.

Having worked in the care sector for many years I have a real passion for people, to improve their quality of life, empower them and to help them find solutions to the issues which may be causing distress. Clients I have worked with have given positive feedback and have reported that they have truly benefited from the therapeutic relationship and service I offer.

I offer sessions that work best for you. I have the skills to work creatively and may invite you to try to do this using metaphor, creative writing or journaling. I use techniques and tools from different modalities such as CBT (Cognitive Behavioural Therapy) and Transactional Analysis to tailor an individual approach for you.

Contacting a counsellor can feel daunting but could also be life changing.

I am an accredited registrant of the NCPS and a registered member of the BACP (professional membership bodies) and adhere to their ethical framework which underpins my work.

*I aim to reply to emails within 24 hours. Please note that sometimes my email replies end up in spam folders.  Please do not hesitate to contact me directly if you wish. My email address is hayley.tc@outlook.com 

Training, qualifications & experience

Qualifications include

  • Level 4 Diploma Therapeutic Counselling
  • Level 3 Certificate in Counselling Studies
  • Level 2 Counselling Skills
  • Level 1 Counselling Skills & Strategies


  • Online & Telephone Counselling
  • ASIST (Applied Suicide Intervention Skills Training)
  • Safeguarding of Vulnerable Adults (SOVA)
  • Transactional Analysis 
  • Working with Trauma
  • Person Centred Care
  • Dementia Care
  • Challenging Behaviour
  • Mental Capacity
  • Equality & Diversity

CPD (Continuous Professional Development)

  • Working with suicidal ideation in LGBTQ clients
  • Working successfully with men
  • Mother & Daughter attachment
  • Inner child work 
  • Working with narcissism 
  • Working with shame
  • Bereavement & Grief
  • Personality Focussed Treatment
  • Counselling clients in Substance Misuse
  • A Pluralistic Approach to therapy, workshop with Mick Cooper
  • Goals in therapy, workshop with Mick Cooper
  • Relational Depth in Counselling & Psychotherapy, workshop with Mick Cooper
  • Culture in the Therapy Room
  • Coaching
  • Gestalt Therapy
  • Existential Courage, workshop with Emmy van Deurzen
  • Working with sexual abuse
  • Hard to help clients
  • Attachment Theory
  • Models of Mental Health
  • Personality disorders 
  • Drama triangle 
  • Trauma & the Brain

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£40.00 - £45.00
Free initial telephone or online session

Concessions offered for

  • Trainee counsellors

Health Insurance/EAP

  • BUPA

Additional information

£40 Online session

£40 Phone session 

£45 In person session 

If you are still unsure if I would be the right therapist for you, I can offer a complimentary brief telephone conversation.

When I work

I work flexible hours. Evening and weekend sessions also available.

Further information

If you are still unsure if I would be the right therapist for you I can offer a complimentary brief telephone conversation.

Llantwit Major, Vale Of Glamorgan, CF61

Type of session

In person

Types of client

Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Hayley Matthews
Hayley Matthews