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Hayley Matthews

Barry, Vale Of Glamorgan, CF63 4HP
07544522141 07544522141

About me

Hi I’m Hayley and I am a qualified therapeutic counsellor. I have experience providing long term and short term counselling in a mental health service, working with clients presenting with a wide range of mental health problems and experiencing a variety of issues which include depression, anxiety, social anxiety, post traumatic stress, general anxiety disorder, relationship problems, loss and bereavement, loneliness and isolation, life changing events, family issues, work stress, addiction, confidence and self-esteem issues.

I appreciate that life has its obstacles and that change can be overwhelming. My core belief is that we all experience the world in a unique way which impacts on our reactions to what we are faced with. The person centred approach I offer will help you to explore your issues and together we will look at your life experiences and how they have impacted on you and to help you make sense of what is going on, look at ways to help your present and future challenges and assist you to process your thoughts and feelings in a safe, confidential space. Together we can work to improve your wellbeing and find realistic solutions that suit you.

I work relationally, which means I work wholeheartedly to empathise and understand you and help you to unmask the way in which you may present to the outside world, by providing genuineness, warmth, honesty, respect and being non-judgemental.

Having worked in the care sector for many years I have a real passion for people, to improve their quality of life, empower them and to help them find solutions to the issues which may be causing distress. Clients I have worked with have given positive feedback and have reported that they have truly benefited from the therapeutic relationship and service I offer.

Contacting a counsellor can feel daunting but could also be life changing. I offer sessions that work best for you and am qualified to provide face to face, online or telephone sessions. I have the skills to work creatively and may invite you to try to do this using metaphor, creative writing or journaling. I also draw on techniques from other approaches such as CBT and solution focussed brief therapy.

I am registered member of the BACP and adhere to their ethical framework which underpins my work. All of my work is clinically supervised and I am fully insured to practice.

Training, qualifications & experience

Qualifications include

  • Level 4 Diploma Therapeutic Counselling 2020
  • Level 3 Certificate in Counselling Studies 2018
  • Level 2 Counselling Skills 2017
  • Level 1 Counselling Skills & Strategies 2017


  • Online & Telephone Counselling 2020
  • ASIST (Applied Suicide Intervention Skills Training) 2019
  • Safeguarding of Vulnerable Adults (SOVA) 2019
  • Working with Trauma 2019
  • Person Centred Care 2018
  • Dementia Care 2018
  • Challenging Behaviour 2018
  • Mental Capacity 2018
  • Equality & Diversity 2017

CPD (Continuous Professional Development)

  • Working with suicidal ideation in LGBTQ clients 2020
  • Working successfully with men 2020
  • Working with shame 2020
  • Bereavement & Grief 2020
  • Personality Focussed Treatment 2020
  • Counselling clients in Substance Misuse 2020
  • A Pluralistic Approach to therapy, workshop with Mick Cooper 2020
  • Goals in therapy, workshop with Mick Cooper 2020
  • Relational Depth in Counselling & Psychotherapy, workshop with Mick Cooper 2020
  • Culture in the Therapy Room 2020
  • Coaching 2020
  • Gestalt Therapy 2020
  • Existential Courage, workshop with Emmy van Deurzen 2020
  • Working with sexual abuse 2020
  • Hard to help clients 2020
  • Attachment Theory 2020
  • Dialogical Theory 2019
  • Models of Mental Health 2019
  • Trauma & the Brain 2019

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive and behavioural therapies
  • Existential therapy
  • Human Givens psychotherapy
  • Humanistic therapies
  • Mindfulness
  • Other therapies
  • Person-centred therapy
  • Solution focused brief therapy


£35 per session

B C S Mental Health Service
161 Holton Road
Vale Of Glamorgan
CF63 4HP

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

Hayley Matthews

Hayley Matthews