Suzette Castle-Mackie Verified Professional Verified Professional
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Psychotherapist & Couples Therapist. MBACP

About me

I work with couples and with adults 1-1 providing a comfortable, safe space to encourage sufficient trust to explore what is really going on. I am creative and collaborative in my approach and will discuss how we might work together in order to tailor our sessions to best suit your needs. I offer an initial 20 minute telephone or Zoom consultation free of charge, to determine what you are finding difficult and how I might help.

You will find details of my qualifications and training below. My special areas of interest are:-
-Relationship issues including sexual function problems, sexual desire discrepancies, communication difficulties, unwanted sexual behaviours
-Suicidal feelings

-Bereavement and dealing with loss by suicide
-All forms of abuse
-Coping with illness and disability
-Panic disorder and phobias
-Depression / Feeling sad/ Feeling life has lost meaning or sparkle
-Improving communication, self-esteem and assertiveness
1. Working with couples:-
In couples work I see my role as facilitating what becomes hopefully a richer communication between you both.  It is important to be really clear that I will not be taking sides, but listening without judgement to what each of you have to say about how you feel about your situation.  This can then lead to an exploration of how you both might wish to move forwards, even if that feels like an impossibility right now.  I work with a sex positive attitude. 

Types of couples:-
I work with all kinds of couples, of all sexual orientation, ethnicity, religious background and this might even mean siblings, father/daughter, mother/son for example. I do not see more than 2 people.

My preference is to have had contact with both of you, prior to our first session together. It helps to make each party feel they are on an equal footing from the start.

2. Working with Adults one to one:-
I will work alongside you looking at your challenges, source of distress, future personal goals and relationships. Our therapeutic relationship is key in helping to unblock areas in your life that may feel stuck or painful. By gaining a deeper self-awareness, therapy can guide you to consider new ways of thinking and feeling about a situation and can be quite life-changing.

Depending on the issues you bring, I might suggest incorporating Mindfulness. Simply put, Mindfulness involves acceptance, meaning that we pay attention to our thoughts and feelings without judging them—without believing, for instance, that there's a “right” or “wrong” way to think or feel in a given moment. Sometimes I might suggest using other creative means to help you tap in to your feelings, but ultimately you choose. You may just wish to talk and that is fine too.  I work with a sex-positive attitude.  This means I can offer you a non-judgemental exploration in to what sex, sexual identity and sexuality means to you.

I work with both short and long-term clients, offering face to face and/or video call sessions as most appropriate to your needs.

3. Working with victims of crime:-

Provider of therapeutic interventions to victims of crime through the Victims First Specialist Counselling Service across Berkshire, Buckinghamshire and Oxfordshire.If you have been a victim of crime and require support you can contact Victims First on 0300 1234 148 or by visiting

4.Working as an approved Affiliate Counsellor:-

  • Providing short-term solutions focused counselling with EAP providers (Employee Assistance Programmes) and Health Insurance currently with :-
  • BUPA please look on
  • Nuffield Health
  • CIC
  • Workplace Options
  • Central London Counselling Service
  • Delivering Mental Health Awareness Workshops to Managers within organisations seeking to become more confident in handling and supporting staff.


I am registered with the UKCP. The UKCP is the quality mark for high standards in psychotherapy. They hold the national register listing those practitioner members who meet exacting standards and training requirements. You can find me on their website if you wish to do some checks before you choose who to work with. I am also a registered member of BACP. I work within their ethical frameworks and hold full professional civil liability insurance. I am a member of the Accredited Voluntary Register which has been accredited by the Professional Standards Authority. You can check to see if a therapist is registered with them by going to their website:-

I am committed to continual professional development to enhance my therapeutic work.

There are so many different types of therapy on offer that it can be very confusing pinpointing what you might need. You may find it helpful to call or email me so I can try to help answer any questions.

Training, qualifications & experience

Psychotherapy & Counselling Qualifications and related continued professional development training:-

  • 2021 Certificate in Psychosexual Therapy, Clinical Institute of Contemporary Sexology. (42 guided learning hours & 204 total qualifying hours) COSRT accredited thematic training course Level 7.
  • 2016 Person-Centred Couples Counselling Certificate, Counselling Works Ltd.  days training. (42 CPD hours)
  • 2014 Advanced Diploma Integrated Psychotherapy, Regent's University London. (ADIP)
  • 2013 Post Graduate Diploma Integrated Psychotherapy, Regent's University London.(PG DIP)
  • 2010 Foundation Certificate in Counselling & Psychotherapy, Regent's College.

Previous Experience:-

  • Tackling the psychological aspects of obesity in weight management groups, working with Acceptance Commitment Therapy (ACT) and Cognitive Behavioural Therapy (CBT).
  • Psychotherapist and Counsellor for Cotswold Counselling. Face-to-face sessions offering both short and long term psychotherapy with Adults.
  • Help-line volunteer and Trustee for AAA-Norcap (Adults Affected by Adoption).
  • Respite Foster carer trained in working with children with ADHD, Autism, anxiety and attachment disorder.
  • Listener and Trainer for The Samaritans working with adults and teenagers through face-to-face, email and telephone contact working with despair, self-harming and suicidal feelings.
  • Facilitator, Learning and Development Consultant and Communications Skills Trainer for 17 years with a broad range of organisations in the Public and Private Sector on staff and management training programmes and strategic reviews.
  • Team-Building events and programmes for corporates, adults, schools and young people.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


UK Council for Psychotherapy (UKCP)

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

UK Council for Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

UK Council for Psychotherapy

Other areas of counselling I deal with

Obesity related counselling for emotional eaters.
Working with all kinds of couples including LGBTQ, siblings, mother-son.
Career coaching and workplace dilemmas.

Working with victims of crime through VictimsFirst  for Thames Valley Police.

BUPA registered therapist.

Photos & videos


From £60.00 to £80.00
Free initial online session

Health Insurance/EAP

  • BUPA

Additional information

£60 per 50 minute session for individuals (Face to face and online sessions)
£80 per 60 minute session for couples (Face to face and online sessions)

£80 per 60 minute session for one to one Trauma Counselling.
Fees are payable by bank transfer, cheque or cash on the day of the session before or during the session.

I offer an initial free of charge 20 minute secure online consultation via Zoom for you to determine if you would like to book a first appointment with me and ask any questions you may have about working with me.

When I work

Monday to Thursdays 9-530pm     Fridays 9 - 2pm.

Please email me to check current availability as this changes frequently.

Further information

In order for me to agree work with you safely I will need to take some personal details including your home address, date of birth and GP details.

I have conducted a full risk assessment and have developed new procedures for working in my therapy room during this pandemic. Installed a full floor to ceiling sneeze screen to protect us both; create longer gaps between client sessions to ventilate and clean all surfaces and handles; the daily use of deep cleaning fogging spray.

I also am offering Zoom/online sessions for those unable to attend face to face.

Face to face sessions are not permitted for anyone with Covid-19 Symptoms or in a period of self-isolation due to contact with someone with symptoms.  More details can be talked through in our introductory phone call so you can determine what suits your needs.

Bicester, Oxfordshire, OX26

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair ramp leading directly to therapy room. Parking spot next to ramp. Please be aware that the drive is gravel. There is a ground floor toilet but too tight for turning a wheelchair. Photos can be supplied on request to determine suitability.

Online platforms