Michelle Kelly BSc, PG Dip, Registered member MBACP

Michelle Kelly BSc, PG Dip, Registered member MBACP

West Midlands

Jewellery Quarter
West Midlands

07731 523297

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About me

I am aware of the complexities individuals can face and how it can impact on our emotions, social interactions, personal and professional relationships.

With this in mind I feel it is important to empower people to be at the helm of the support they receive, being autonomous and able to build their own resilience with the right support in place. Aiming to provide a client focused service that is warm, empathetic, non-judgemental and genuine to each individual’s circumstances.  In a safe and respectful environment.

My experience has led me to work with many large organisations including The Priory where I worked in a rehabilitation and recovery service for females with complex mental health needs.  Their support needs included schizophrenia and bipolar, eating disorders with some having co-morbid conditions such as mild learning disabilities, alcohol and drug use and borderline personality disorder.

I currently work for Springfield MIND, a national Mental Health charity providing supportive services out of GP Surgeries, delivering pathways for Stress, depression, Grief & Loss, Managing Anger, self-esteem, Feeling Alone and Anxiety & Panic Attacks.

I'm currently also an active Childline volunteer working as a primary contact for children calling in a crisis. As well as providing workshops in the West Midlands to schools and academies around the controversial Stop & Search power implementing The Home Office's 'Best Use of Stop & Search' scheme. In addition, I also sit as a member of the affiliated scrutiny panel for The West Midlands Police & Crime Commissioners office trying to ensure the safe implementation of the power.

I have experience working with both adults and children in varying capacities. Providing workshops, Motivational Speaking and Therapeutic intervention to Children and Young people with learning and support needs delivering the outcomes Star tool in schools.  I am also a fully licensed practitioner of The Outcomes Stars tool.

My community engagement has led to collaboration with the NHS programmed as a motivational speaker in conjunction with the Mental Health Crisis Care Concordat and sitting on the IAG for  Catalyst4Change.

I aim to steer the preventative flagship rather than just dealing with the aftermath of trauma and distress by providing affordable therapeutic services.  Working towards a Better Well-Being.

Training, qualifications & experience

I am a qualified counsellor with a BACP Accredited qualification and work to the BACP ethical framework.  My counselling is underpinned with with qualifications in Health & Social Care, Children & Young People, Anger Management, Criminal Psychology and a Bsc in Adult Mental Health Nursing.

I am trained Integratively but apply focus on CBT, Motivational Interviewing techniques and Humanistic Approaches. Supporting a variety of needs to help enhance the quality of life of those I support and help to build resilience.

I am a member of the BACP Accredited register and also belong to the Accredited register for The Foundation for Infant Loss.

  • Problem Gambling Awareness for Professionals
  • The Foundation for Infant Loss - Accredited Counselling Professional
  • Adult Mental Health Nursing Bsc – Birmingham City University BSC
  • Substance Misuse: Crisis through to Wellness and Recovery & Cognitive Behavioural Interventions
  • Certificate in Relationship Counselling
  • Criminal Psychology PGDip
  • BACP Accredited Foundation Degree in Integrative Counselling & Psychotherapy Fda
  • Level 2 in Caring for Children & Young People
  • Level 2 & 3 Certificate in Counselling Skills
  • Level 2 Introduction to Counselling

Supplementary courses include:

  • Mental Health First Aid England Adult 2 day
  • Mental Health First Aid England Youth 1 day
  • Asist - Applied Suicide Intervention Skills Training


Member organisations


Accredited register membership

Other areas of counselling I deal with

Infant child Loss|Post natal depression|Post natal loss|Perinatal loss|Sudden Infant Death|SID|Stillbirth|Grief|Depression|Anxiety|The Waiting Room|Thewaitingroom.org|Bereavement|Stress|Bi-polar|Mental Health|Discrimination|Relationship issues|Self-harm|low self-esteem|gambling|Addiction|Smoking|CBT|Cognitive Behavioural Therapy|

Photos & videos

  • AFC Services
  • AFC Services
  • AFC Services working with Common Unity - TWR
  • Mental First Aid Champion
  • Michelle Kelly BSc, PG Dip, Registered member MBACP image 1
  • Michelle Kelly BSc, PG Dip, Registered member MBACP image 2


I offer face to face, Online and telephone Counselling sessions with prices starting from as little as £30** per hour on a sliding scale.

Initial assessment on the phone Free (Typically lasts 30-40 minutes)

Initial Assessment face to face £20 (Payment required at booking)

Unemployed (no savings) £30**
Employed - Student (self funded) £40
Employed £45
Couples Counselling £65

Advanced bookings of 6 sessions attract a negotiable discount £ payable at the start of sessions. (Dependent on fee applicable)**

There is a 10% discount for Students and people 65 years or over.

**For those suffering hardship the above session costs are based on trust – evidence may be required at initial assessment when informing me of the cost which suits your circumstances.  Please contact me to discuss? I will always consider 'individual circumstances' and apply discretion to fees when appropriate to enable a more autonomous based well-being and support.

We accept payment by cash, card or bank transfer

Further information

To 'Get started' send an email or give me a call and we can discuss an assessment.  This is just so that we can check whether or not you are happy to start the process of Counselling with me.

Next we will arrange an initial assessment.

Initial assessment on the phone Free (Typically lasts 30-40 minutes)

Initial Assessment face to face £20 (Payment required at booking)

Then if you are happy to continue we will book in the next session, and arrange to see each other weekly/fortnightly/monthly or whatever you circumstances dictate for you at that time.

Maps & Directions

Evesham, WR11
Birmingham, B18

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: Yes

Practical details

Sign language: Yes
Other languages: Only basic Level 1 & 1 Extended


Accessibility information
Wheelchair access: Yes

Home visits will be considered on a case by case basis.


Weds, Thurs & Fri - Daytime and evening appointments available.Sat: 10am- 1pm. Sun: by arrangement only & will carry a supplement fee. Times/days quoted can be flexible by agreement.

Types of client

Young people
Older adults
Employee Assistance Programme