Jane Moore, BSc (Hons) in Counselling, MBACP

Jane Moore, BSc (Hons) in Counselling, MBACP

Unit 7
Market House
Market Road

0758 2898762

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About me

Hello, my name is Jane and I am a graduate of the The Family Institute, holding a BSc Honours Degree in Counselling.

I am a warm, caring, compassionate and understanding person and counsellor. I always strive to work professionally, mindfully and sensitively with each and every person I meet. I am a fully registered member of the British Association of Counselling Practice (BACP) www.bacp.co.uk/. I am also registered with the Care Council for Wales and other professional organisations. I have a full enhanced DBS. I have particular experience with loss, fostering and adoption work. I am also experienced and fully engaged with the principles of Mindfulness, such as, the managing/living with physical pain or illness, together with the therapeutic value of mindfulness practice. I am also exploring how meditation and nature can prove helpful to health, wellbeing, healing and finding balance again.

What is Counselling

Attending a counselling session for the first time can be a big step, even stressful in itself. I appreciate that you might feel anxious or nervous about what might happen, and be expected of you. This is why I hold an initial consultation with no obligation to continue. Choosing your counsellor has to feel completely right and suitable for you and setting up a framework of working together that will fit for you.

Counselling can offer you a confidential and secure space in which to explore, gain insight, even shift, manage and accept your feelings, such as, anxiety, loneliness, confusion, anger, grief, loss or depression.
We can confidentially and non-judgementally explore any relationship difficulties you may be facing. All of us face challenges in our lives, indeed I have, be that from childhood, adolescence, adulthood, mid-life and older age, and having a person to talk to, through counselling can offer a safe and confidential place. Where you feel someone really listens to you, without preconceptions or judgement. I hope that your experience will be that you can look to work through these challenges, with the encouragement and support of a neutral and professional other.  Through the therapeutic relationship you can often find some new ways forward, which can promote growth, insight and acceptance and/or change for you.

Some of the possible benefits of counselling can be gaining fresh insight, a new/different understanding, and some renewed strengths and paths to follow, that can bring positive change and energy.  Also counselling can help decrease anxiety, by gaining insights into understanding what is/has been happening for you.  This again provides an increased sense of hope, faith and energy.  You will hopefully feel like you’re not alone, feeling less overwhelmed and more able to empower yourself to make some new choices, and changes that are led by you; and I will support you with this.

About Me

Firstly I am a warm, caring and genuine person who thoroughly enjoys working with people and I have done this in many different capacities, working with young children and older people. I originally came to Counselling in 2002, where I wanted to consolidate all my work experience. I first gained the Intermediate Certificate in Counselling Skills and Studies, then I continued to gain further professional qualifications in Social Work and Counselling, such as the Diploma in Counselling Studies, and Diploma in Counselling. Then achieving a BSc Honours Degree in Counselling. When we meet I can explain my background and experience, qualifications, etc and I can answer any of your questions, the best I can.

I have been a Volunteer Counsellor working therapeutically with Primary Aged children in Cardiff.  I also work in Private Practice, working with adults, young people, children and couples. I have extensive experience of working in a variety of therapeutic, supervisory, assessing and supportive capacities, with families and adults.  I possess over 20 years of experience in these fields; gained working with individuals and families, of all ages and abilities, within the voluntary, private and statutory sectors of Health, Education and Social Care.   Furthermore I have worked in private industry and fully understand the stresses involved with work demands and difficulties with work relationships and expectations, issues with confidence, work conflict and redundancy.

My overriding ethos is to respect, value and promote the rights and dignity of individuals, couples and families. I strive to be open and to respect every person who chooses to contact me, and engage in counselling with me.  We can explore and find ways together to review and improve your wellbeing.

How I work

My approach stems from who I am as a person.  I am a Person Centred counsellor and I hope your experience will be one where you can feel safe, non-judged, listened too, supported and understood.   I integrative where appropriate for you, with different psychological therapies.  My approach as I get to know you, may with your agreement look at the here and now, and/or your past; but we will agree on this together. What may prove truly helpful for you, is what matters to me. We together can reflect upon the various elements of your lived experience, which looks systemically at your life and how you live it.

Working together as equals, the therapeutic relationship that we would create together, will enable you to feel more positive about yourself, with time to find your own solutions, and improve how you feel about your life. Whilst I will support and encourage you to consider thinking differently. I am not the expert on you, you are the expert on you. It really can be an empowering and transforming experience, increasing your self awareness, and leaving you more in control of making positive changes in your life.

I have a vast amount of experience working with both adults and children on an open-ended basis. Our work together may be short term with an agreed time period. Or longer term, we can discuss the session plan together and look to review how the process is for you, at an agreed stage.  My aim will be the supporting and enabling of you at your chosen pace, to reflect upon any difficulties or anxieties you might be going through. With empathy and insight I will offer you an attitude that is safe, sensitive and down to earth.  Each session will last approx 50 minutes; what you wish to discuss and share is entirely up to you; but I will encourage and support you throughout our work together.

Counselling doesn’t have to be about having a formal conversation with a therapist.  As I work creatively with many, so if it helps you, or you are interested, your session can be creative.  We can explore the use of art, stones, mindfulness or music, as a way for you to share and tell your story.  Or a way that suits you, please feel you can bring your ideas, so you can feel enabled, relaxed and at ease. I aim to be led by you, and your needs; and can offer suggestions or signposting, where appropriate.   I have positive links with many other organisations and therapists which may also be helpful for you.   A photo of my room can be emailed to you, so you can envisage where we will meet.

Training, qualifications & experience

I am passionate and committed to continually building and updating my skills and own personal development.   I receive regular Supervision from qualified Supervisors and via Peer Supervision.   I am a member of the British Association of Counselling & Psychotherapy (MBACP) and operate to their strict ethical guidelines to ensure safe and contained counselling practice.    http://www.bacp.co.uk/ethical_framework/  
(I am currently working toward Full Accreditation)

Training/workshops undertaken or attended :

Managing Anxiety and Panic Attacks 2019

Human Trafficking and Support for Asylum Seekers and refugees.Person Centred Creativity - 2018

Trauma and Adverse Reactions - 2018

Eating Disorders Training - October 2017

Acceptance and Commitment Therapy - July 2017

Schema Therapy - July 2017

Reiki Level 2 - November 2017

Reiki Level 1 - May 2017

Self Esteem Training - May 2017

12 months Foundation Course in Yoga 2015 - 2016.

Sleep Problems and Weight Management - 2016

Working with Personality Disorders - 2016

Applied Suicide Intervention Skills Training (ASIST) - 2016

Safeguarding Children - 2016

Safeguarding Vulnerable Adults - Level 1 and 3 - 2016

Professional Training in the Therapeutic Use of Mindfulness, 2015, The British Mindfulness Institute.

TA and Mindfulness, Mark Head, 2014, Temenos

The Embodied Mindful Woman - Sofya Ansari, 2014

Eating Disorders Awareness, Towards  a Greater Understanding - Temenos, 2014

Couples in Recovery - Temenos, 2014

The Neuroscience of Fostering and Adoption - BAAF, 2013

Mindfulness Level 1 - Mindful Space, 2012

Mindfulness Level 2 - Mindful Space, 2013

Mindfulness for Health Professionals, Counsellors and Educators, 2013

Certificate - Using Play & Creative Methods in Counselling & Psychotherapy, 2012

Certificate - Place2talk - Place2be, 2012

Certificate in Working with Difference and Diversity - Place2be, 2011

Mindfulness Coaching & Meditation (1-1 & Course attended) - Mindful Space

An Audience with Irvin Yalom - The Banbury Centre, 2011

Certificate in Solution Focussed Brief Therapy

Certificate in Anticipating and Minimising Conflict Situations

Certificate in Childrens Emotional Wellbeing - Place2be

Certificate in Working with Children and Young People with Mental Health Issues

Certificate in Helping Children Tell Their Stories - Place2be

Certificate in Introduction to Play Therapy - Stepping Stones

Certificate in Domestic Abuse & Child Protection Level 3- Welsh Womens Aid

Certificate in Motivational Interviewing

Certificate in Domestic Abuse Awareness - Welsh Womens Aid

Certificate in Domestic Abuse Level 2 - Welsh Womens Aid

Certificate in Working with Young People who Self Harm - The Amber Project

Certificate in Childhood Trauma

Certificate in Preventing and Minimising Conflict Situations

Certificate in Mental Health Level 2

Certificate in Dysfunctional Attachments

Certificate in Advanced Child Development

Certificate in Exploring Early Years and Infants Mental Health

Working with Addictions and Recovery Conference - Temenos, 2013

Member organisations


Accredited register membership

Other areas of counselling I deal with

I accept referrals from GP's, Occupational Health Specialists, EAP's and other Professionals,
please enquire.

Photos & videos

  • The Bone Yard space
  • The Boneyard



Initial Assessment and sessions - 50 minutes. A longer session can be negotiated together and location, etc. £30-£50.

Some clients prefer to book and pay for a block of 6 sessions, this can be catered for.
As above, a discounted rate can be offered, if you are on a low income, receiving benefits, pension, or a student.  We can review this together via telephone discussion or our first meeting.

When you contact me, we can discuss any other questions in our initial conversation, and initial session.                    

* * Sessions cancelled with less than 24 hours notice - I respectfully ask that 50 % of your agreed fee be paid please, this covers my space rental, running costs, travelling costs and lost counselling time, where your appointment could have been offered to somebody else. If a client does not attend for their session, a DNA, with no communication - then the session fee is payable.

(  I do appreciate that events, emergencies and illness arise for us all. I always try to be flexible and understanding of this.  You can pay cancellations, by post or online or at your next session. )   If I have to cancel I will do my best to offer you a suitable and timely re-appointment.   *  *

Counsellors in Training - looking for your compulsory 10 hours (or more) personal therapy - please get in touch.  Again I would wish to support you, and your studies, and can offer concessions.

Further information

I work from a very welcoming and pleasant room, the address is shown below.  There are a range of coffee shops nearby and parking.  As I am also a counsellor within the NHS, as well as being in private practice.


This is my own room based at Therapy at The Bone Yard. Address is Therapy at The Bone Yard, Unit 2, Llandaff Road Industrial Estate, Canton/Pontcanna, CF11 9NL.

(Accessed via driveable lane at either Printhaus/Gilmor signs on Llandaff Road, Canton/LLandaff, Cardiff or from the other side, via Romily Crescent, Pontcanna). Most of my time is spent counselling here, particularly Saturdays.

This venue is close to the town centre, and based within Pontcanna, so is convenient and central. My space is unique, bright, warm and welcoming, situated within a friendly community environment - The Bone Yard; a selection of small businesses, such as Homeopath, Cake Maker, Jewellery Designer and Furniture Maker (as well as several others. My room is a comfortable space, being child and adult friendly with a range of creative materials within it, which children, and/or adults can engage with if they wish.  You will be supported to try if you are interested :)   There is some parking within the Bone Yard complex, or on nearby roads, such as Glynn Street or Conway Road. There are many coffee shops and a great Deli a few seconds away. It is accessible 24 hours a day. Pictures of this space can be located on FB for The Boneyard and Therapy at the Boneyard.

I also can offer sessions in Pontprennau.

Maps & Directions

Cardiff, CF5 1QE

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Unspecified


Monday’s, Wednesday’s and Friday’s. Some evenings, upon discussion.

Types of client

Young people
Older adults
Employee Assistance Programme