Fay Petcher

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Available for new clients
Available for new clients

This professional is available for new clients.

Burton-On-Trent, Staffordshire, DE14 1NG
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hello, I'm Fay, a compassionate and empathetic counsellor dedicated to providing support for individuals, including young people, and couples. I offer a friendly and reliable approach to counselling, always mindful of the individual needs of my clients. My work is characterised by a conscientious commitment to helping individuals and couples navigate the challenges they face.

Training, qualifications & experience

I hold a comprehensive set of qualifications and possess over 20 years of experience in the field of mental health and counselling. My journey has been marked by continuous growth and learning, allowing me to provide high-quality therapeutic services. My core theoretical approach is person-centred, but I draw from various therapeutic modalities, including Compassion-Focused Therapy (CFT) and Acceptance and Commitment Therapy (ACT).

I have received extensive training in counselling and psychotherapy, with a particular focus on person-centred therapy. Additionally, I've integrated the principles of Compassion-Focused Therapy (CFT) and Acceptance and Commitment Therapy (ACT) into my practice, enabling me to address a wide range of emotional and psychological issues.

My professional journey spans over two decades. I've dedicated over 20 years to the field of education, where I have played a crucial role in supporting children's mental health to foster resilience. This experience includes two years as a school counsellor and mental health lead, providing students with the guidance and support they need to overcome their challenges. I've also spent five years as a divorce coach, assisting couples and individuals as they navigate the often difficult process of separation and divorce.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£49.00 - £75.00

Additional information

Pay as you go gives full flexibility, taking sessions where there’s gaps. These sessions are charged at £75 per session.


Serenity Support Plan -  Most of my clients choose a membership. This provides you with:

one session every week
no cancellation fees or missed appointment fees
free parent sessions every 6 weeks (for Child clients)
a fixed slot each week
No long commitment, just 30 days rolling.

Membership is charged at £245/month.

Further information

My clients' well-being is my top priority, and I take pride in my ability to provide compassionate and empathetic counselling services. Here's a bit more about how I work and what motivates me as a therapist:

Compassionate: I approach each client with a deep sense of compassion, understanding that everyone's experiences and struggles are unique. I aim to create a safe and non-judgmental space for individuals and couples to explore their emotions and challenges.

Empathetic: My empathetic nature allows me to truly connect with my clients, understanding their feelings and perspectives. This connection is essential for building trust and facilitating meaningful change in their lives.

Reliable: Clients can rely on me to be there for them, providing consistent support throughout their therapeutic journey. I understand that trust and consistency are crucial in the counselling relationship.

Friendly: I offer a warm and friendly approach that helps clients feel at ease during our sessions. Building a strong therapeutic alliance is essential for effective counselling.

Conscientious: I approach my work with great care and attention to detail, ensuring that I address my clients' unique needs and concerns with professionalism and integrity.

What I love about being a therapist is the opportunity to make a positive impact on my clients' lives. Witnessing their growth and celebrating their progress is both empowering and humbling. Every client I meet and their unique stories remind me of the remarkable nature of human resilience. I am committed to continuous professional development (CPD) to ensure I am always growing as a therapist and providing the best possible support to my clients.

192 Horninglow Street, Anson Court, Burton-On-Trent, Staffordshire, DE14 1NG

Type of session

In person

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms

Fay Petcher
Fay Petcher