About me
"They always say time changes things, but you actually have to change them yourself" - Andy Warhol.
About Me
I’m an experienced counsellor offering sessions for young people (from age 14yrs), adults and also couples therapy. I offer sessions in Caterham and online, supporting a wide range of issues through both short- and long-term therapy.
How I work
I’m trained in Humanistic and Person-Centred counselling and also draw on other therapeutic approaches. Together, we tailor sessions to your needs, helping you explore your feelings, develop coping strategies, and work towards positive change at your own pace.
My approach provides a warm, non-judgemental space where you can gain insight and find your own solutions, helping you build confidence and a greater sense of self-understanding.
I know reaching out for support can feel daunting, but it can also be one of the most positive steps you take for yourself.
In-Person and Online Sessions
Counselling doesn’t have to be face-to-face. Online sessions can fit better around busy lives and are just as effective for exploring your thoughts, feelings, and behaviours. Together, we can find new ways to cope, connect, and communicate.
Moving Forward
I’m here to support you at your own pace, helping you explore changes and take steps towards a life that feels more manageable and fulfilling.
Please see some feedback from a recent client:
My first visit to Shan was nerve wracking and I was full of anxiety, both about counselling and the issues I was keeping to myself.
Shan immediately put me at ease and got me talking freely. Our sessions felt like a conversation rather than counselling. There was no judgement, sometimes tears but often laughter. Shan is very personable and open, we established a trusting bond very quickly.
I am now a much better person after a number of sessions and my family will agree. The money paid is a well worth investment that all around me benefit from. It feels like Botox for the soul. Getting me back to my bouncy self.
Training, qualifications & experience
Training, Qualifications, and Experience
FdA Humanistic Counselling, University of Greenwich (2008)
Diploma in Couples Counselling, The Counselling Academy (2026)
Registered Member, BACP
Foundation for Infant Loss
Pregnancy and Infant Loss Practitioner
Certified Infertility Specialist
Certified Rainbow Baby Specialist
I bring over 17 years of counselling experience, supporting both young people and adults across a wide range of settings. Alongside my private practice, I am the Counselling Manager at Heads Together YMCA East Surrey, leading part of the NHS Children and Young People's (CYPS) emotional wellbeing and mental health service in Surrey.
Over the years, I have worked with clients experiencing many different challenges, including anxiety, depression, low self-esteem, relationship and family difficulties, bereavement, and loss in its many forms. Whether someone is grieving the death of a loved one, navigating the end of a relationship, adjusting to a career change, or struggling with a loss of identity, I aim to offer a safe, compassionate space where they feel heard, understood, and supported.
I have a particular passion for supporting people through grief and loss, including those affected by infertility, pregnancy loss, baby loss, and the complex emotions that can accompany welcoming a rainbow baby. My specialist training with the Foundation for Infant Loss enables me to offer informed, sensitive support in these deeply personal experiences.
My journey into couples counselling grew naturally from my work with individual clients. I often found myself wishing I could support both partners together, helping each person feel heard and understood while working towards stronger communication, deeper connection, and healthier ways of relating. This inspired me to undertake specialist training in couples counselling, enabling me to offer dedicated support to couples as well as individuals.
I am committed to ongoing professional development and regularly undertake further training in areas including eating disorders, suicide prevention, anxiety, self-harm, and bereavement. Keeping my knowledge and skills up to date allows me to provide thoughtful, evidence-informed, and compassionate support tailored to each person's individual needs.
I attend regular clinical supervision in accordance with BACP ethical guidelines and hold an enhanced DBS certificate



Member organisations
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Accredited register membership
The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).
This therapist has indicated that they belong to an Accredited Register.
Areas of counselling I deal with
Therapies offered
Fees
£60.00 - £95.00
Concessions offered for
Additional information
Fees:
Individual Therapy: £60 for a 50 minute session
Couples Therapy: £95 for a 60 minute session
Payment is required 24 hours prior to the session by bank transfer. Payment in cash on the day can also be arranged.
When I work
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Further information
Everyone will experience stress, disappointments and grief to a certain degree at some stage in their life. We normally deal with these stressful events by talking with our friends, family or other support networks.
Talking to a trained professional can help you process these emotions and support you to find a new way forward.
I look forward to hearing from you. I am very happy to answer any queries you may have before we book an initial appointment.