Jacqueline Coleman

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MBACP (Registered)
Available for new clients
Available for new clients

This professional is available for new clients.

Croydon, Surrey, CR0
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Taking the first steps to find the right therapist may seem daunting, sharing your most personal thoughts and experiences can be a painful journey, along this journey I will listen to you, offer you a confidential, non-judgemental, empathic, safe space where I will help you work through, accept and move on from any issues you may have.  By providing a safe space we will enter into a therapeutic relationship where you hold the key to the next step towards personal growth, this can be life changing process.

I have been working with clients for 10 years, during this time I have worked with many clients from many different backgrounds.  I work with adults on a wide range of issues such as anxiety, depression, relationship difficulties, stress, loss and bereavement.  I am an integrative counsellor using different theoretical approaches, Person Centred and Psychodynamic models, working in the moment and/or visiting the past connecting patterns of behaviour to the present.  Every client is an individual and I tailor my approach to meet your needs, we will work together at your own pace.

I offer long-term and short-term therapy for individuals on a weekly basis depending on the client’s needs.

Initial contact

I offer an initial 20 minute telephone conversation for you to tell me about your presenting issues, this will help you decide if I am the right counsellor for you.

The first session

In the first session, I will do an assessment, I will explain confidentiality and how I abide by the BACP Ethical Framework for Good Practice. I will ask you for some details for example: Name, address, contact details and an emergency contact.  We will discuss and read the terms of our contract with each other.  You will have time to ask any questions you may have.  This session can last 60-70 minutes.


Sessions will be 50 minutes in duration.

Clients I work with:

Adults, Older adults, Young Adults and Trainee Students.

How I deliver therapy:

I offer Long and short-term therapy, Online by Zoom and Telephone counselling (Face to Face therapy will resume when the Pandemic subsides further. Occasionally, we may be able to meet locally outside by arrangement).

Training, qualifications & experience

  • Certificate in Online and Telephone Counselling Counselling Tutor - July 2021. BACP Approved.
  • Level 2, Online and Telephone Counselling,  August 2021.
  • Level 4 Diploma in Therapeutic Counselling CPCAB.
  • Level 3 Advanced counselling skills.
  • Level 2 Introduction to Counselling CPCAB.
  • Safeguarding vulnerable adults.
  • Bereavement training.
  • Addiction training.
  • Domestic Abuse Training
  • Current DBS.
  • 4 years working in  General Counselling agency
  • 4 years working in a Bereavement Agency
  • 5 Years working as School Counsellor in a Secondary School with young people.
  • Telephone Counsellor for AXA PPP.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£45.00 per session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

Sessions £45 

Concessions available.  

When I work

Mon Tue Wed Thu Fri Sat Sun

I can be flexible with times to allow for different work patterns and shifts.

Further information

A session lasts 50 minutes and can be booked on a regular day and time, where possible, once a week. I am also able to accommodate shift workers and will try to accommodate additional sessions if/when required. 

Therapy is offered online by Zoom and by telephone. It is of the utmost importance you have a private space for your sessions.

I am on the Shirley, Surrey/Kent boarder (West Wickham and Beckenham).

Croydon, Surrey, CR0

Type of session

In person
Home visits

Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Google Meet
Jacqueline Coleman
Jacqueline Coleman