Richmond AID Counselling Service Verified Professional Verified Professional
Verified Professional

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About us

COVID-19: Contact us to discuss our free-of-charge online service being offered right now

Counselling at Richmond AID is here to assist people in the local community. We are a team of committed therapists who use a holistic approach to meet people where they are at.

If you are over 18 and struggling to find your way through an issue or an ongoing problem, we are here to help.

There is power in the spoken word and our therapists are dedicated to their clients. They offer a confidential space each week to talk things through. Our clients are supported as they tell their stories, share their issues, and redefine their goals.

Richmond AID is a special place. It is based on the charity’s culture of mutual respect, integrity and honest communication. Our clients report that through counselling here they have found: a space to talk, a feeling of being heard, support, tools for coping with difficult situations, an ability to look at their lives with a new perspective and a renewed preparedness to make positive choices moving forward.

Our service usually operates on a Wednesday evening, Thursday and Friday mornings. However, due to the current lockdown, we are able to offer sessions most days.  We have the ability to refer you on to other additional support services if this is what you need.

Common situations Richmond AID Counselling can help with:

Relationship difficulties Work stresses
Grief and loss Caring for others
Struggling to cope Depression / anxiety
Talking through disability Isolation
Difficult life changes Feeling stuck

If you think we might be able to assist you in any way please get in touch.

Phone: 07821 503943


To talk to us about how we can help and to arrange an initial meeting please contact our team of counsellor’s at Richmond AID.

Training, qualifications & experience

Our counsellors are either fully qualified, or have at least two years training and are working towards further qualifications.

Clinical Lead:

Suzie Shepperson

Member organisations *


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


Additional information

COVID-19: Contact us for to discuss our free-of-charge online service being offered right now

Usual fee is £40

We offer low cost fees ranging between £10 and £25 dependant on income

When we work

We are offering various daytime sessions Monday to Friday

Further information

2018 - Placements

Please write to for further information. Interviews take place throughout the year.

Disability Action & Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Richmond AID Counselling Service

Richmond AID Counselling Service