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About me

Hi, my name is Hayley I am a qualified counsellor.

Are you struggling with anxiety or depression that you have lived with over the years or it’s been brought on from the pandemic. Having that feeling that you are losing your self confidence and looking to speak to someone.
Do you feel lonely, unsure on who you are or what you want? Looking to find that understanding of who you are and exploring in a safe space of what you want and don’t want.
If you feel your mental health is feeling overwhelming or struggling with addiction and need to speak to someone professional.

Please feel free to send me an email or give me a call to arrange our first session.

Training, qualifications & experience

  • CPCAB level 4 Diploma in therapeutic counselling.
  • CBT counselling
  • I am a member of the British Association of Counselling and psychotherapy.
  • I have a full public liability insurance.
  • I hold an enhanced DBS certificate.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


From £50.00 to £55.00
Free initial telephone session

Additional information

£50.00 per 50 minute session for 1:1 individual face to face counselling, online and telephone. £55.00 for sessions past 6:00pm

Payment methods are via bank transfer or cash.

Reduced fee for low income available (limited number available, but please email me as you can be added to the waiting list if there is none left) 


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Please see on the chart my availability. 
I offer only morning sessions on Friday and available Monday - Thursday. 


Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Harlow building is wheelchair accessible however the loughton practice doesn’t. Both locations are in the ground floor. I offer online, telephone and face to face for someone who may be house bound.

Additional languages


Online platforms



Hayley Smith-Galer

Hayley Smith-Galer