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About me

Are you experiencing a feeling you no longer want, or is there a situation you would like to see changed? Counselling is about helping you with the challenging situations you currently face, helping you to understand and cope with feelings.

Although you may have been struggling with difficulties for some time, I can help you find ways to break cycles and create better ways of living life.  I can help you to unravel difficulties, enabling you to feel less isolated or lost. I work online or on the phone.  I offer a safe place to explore the thoughts, feelings and beliefs that may be holding you back.

Our work is confidential and I am non-judgemental, and offer a flexible, personalised approach to helping you, in the following ways:

. talking things through in order to make sense of what has happened, and to put things in perspective;

· making sense of a specific problematic event that sticks in your mind;

· problem-solving, planning and decision -making;

· changing behaviour;

· dealing with difficult feelings and emotions;

· undoing self-criticism and enhancing self-care;

· dealing with difficult or painful relationships;

Often clients find it helpful to work on these issues in a step-by-step basis. One of the ways that therapy may help is that I can work with you to disentangle the various strands of the problem, and help you to decide what needs to be dealt with first. I can help you gain insight into the emotional problems and difficulties that might be preventing you from feeling better and having a greater sense of self.

I specialise in working with difficulties such as: anxiety, panic, depression, relationship difficulties, mid-life changes, addictions, low self-esteem, feeling sad, divorce, being stuck in adaptive patterns e.g. people pleasing and avoidance, procrastination, angry outbursts, frustration and co-dependency.

I have helped client's to feel more confident in their relationships by identifying the hurdles that are holding them back. I have supported my client's through their bereavement, to enable them to enjoy life again. I help my client's to find peace of mind by managing their anxiety and low mood.

Seeking professional help is not self-indulgent. Therapy can support you when you are struggling. I am an Integrative therapist which means I draw upon a variety approaches depending on which will effectively help you. These include

Person-centred therapy, Transactional Analysis, Gestalt, Solution Focused Therapy,

Cognitive Behavioural Therapy (cbt); Existential and Psychodynamic practices.

First session

You may expect a welcoming, non-judgemental and confidential setting where you will feel comfortable about expressing your troubles.

Deciding to start counselling can bring forth questions and doubts.

Questions like 'What should I say?', 'Should I open up to my therapist straight away?', 'Will I feel comfortable speaking to my therapist?', 'What should I expect from my first session of therapy?' and so on may arise.

From a first session you may expect to start thinking about the reasons that brought you to counselling in the first place, as well as the causes and consequences related to the issue, along with your expectations and any goals.
But above all, our first session will give you interesting insight into the world of therapy as a way to provide you with a new perspective on and solutions to any particular issue.
Following our therapy together recent client's wrote the following:

P.M. wrote:

I have found my counselling with Fran to be illuminating and insightful.  It is one of the best personal investments I have ever made in my health and well-being - it's totally worth doing.  What I have found most encouraging is being heard.

A.B. wrote:

I had counselling with Fran for several months and found it to be a very positive experience. It was a good balance between dealing with my anxiety of that week and exploring how these feelings may have arisen in my past and why they kept recurring.

A.J. wrote:

Counselling helped me to process the unprocessed. To understand that behind my anxiety and low mood there were unacknowledged feelings and unprocessed experiences that needed attention. I learned to appreciate life and how each day is precious. I learnt to make the best use of my time and energy and discern what is relevant and irrelevant.

I offer short-term and open-ended therapy. Short-term is anything from 3-12 weeks whilst open ended can be for as long as you need my help and support. I welcome past client's to return for any top-up sessions they may require in the future.

I am an Integrative therapist which means I draw upon a variety approaches depending on which will effectively help you. These include Person-centred therapy, Transactional Analysis, Gestalt, Solution Focused, Existential and Psychodynamic practices.

Couples Counselling

Firstly, well done for considering couples counselling. My work with couples is for those considering staying together and wishing to improve the quality of their relationship, as well as those couples who are wanting to navigate separation and divorce as amicably as possible.
Usually one of the couple has wanted to come to counselling more than the other. That’s quite normal.  During the therapy this can often change and hopefully by the end of our work, you will both recognise the benefits and changes that have occurred.  Couples usually attend for anything from 8 – 20 weeks.
Counselling is a process of talking through issues, hearing how each other are thinking and feeling and agreeing upon the way forward.  Sometimes it feels worse before it can feel better.  The process requires a committed attitude and the will to try out new ways of relating with each other.

Meeting online -

Meeting online is no longer a second-best solution. With its own merits, it is something that is different to, but not inferior to face-to-face therapy. Research has found that online therapy can be as effective as face-to-face. In fact, there are times when online therapy can bring out a level of depth and progress that in-person session cannot.

Training, qualifications & experience

BA (Hons) Integrative Counselling (BACP Accredited 4 year Degree - Gold Book Curriculum)

PG Diploma Integrative Counselling (BACP Accredited 2 year course)

PG Diploma Neuro Linguistic Programming - NLP (INLPTA)

Couples and Relationship Counselling Qualification - Basingstoke Counselling Services

BA (Hons) Fine Art

I am a Registered Member of the MBACP, and adhere to the BACP's Ethical Framework, which means I am committed to working safely, ethically and confidentially.

I receive regular supervision with an Accredited Supervisor and invest in ongoing training and continual professional development (CPD).

My experience spans Agency, Charity and private practice work throughout

London, Hampshire, West Sussex and East Sussex.

I have gained experience in working with individuals, and couples, needing help in the following areas of life:

Emotionally overwhelmed or feeling emotionally rejected

·     Abuse - emotional, psychological, neglect
·     Anger management, impulsive reactions, (red mist), passive aggressive behaviour
·     Anxiety – including panic attacks, generalised anxiety disorder, fear
·     Bereavement and loss
·     Child related issues including attachment, abuse, domestic violence, bullying
·     Depression, feeling sad, loneliness, feeling lonely, stuck and withdrawn
·     Divorce and separation·    Existential questions about life
·     Family issues, improving relationships and communicating well and clearly
·     Infertility, pregnancy and birth, IVF
·     Loneliness, isolation and procrastination over making decisions
·     Life stages, relationship changes including sabotaging, clinging and avoidance
·     Marital struggles, power struggles, loss of communication
·     Health anxiety - including over pregnancy, general health and wellbeing
·     Post-traumatic stress disorder (PTSD)
·     Powerlessness, feeling worthless, or that you don’t matter, or are never good enough
·     Redundancy
·     Retirement
·     Self-confidence, Self-esteem, Self-belief
·     Spirituality
·     Stress / anxiety and fear
·     Trauma from the past, in the family of origin or with partners, & through terminations
·     Work related stress, relationships, feeling stuck

Online and Telephone counselling available.

Member organisations


Association for Christian Counsellors

The Association of Christian Counsellors is a professional body representing and setting standards for Christian counselling and care in the UK.

The organisation is made up of various different membership categories, including Counsellor and Accredited, and requires all members working as counsellors to undertake Continuous Professional Development on a regular basis.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Email : franjeffes@hotmail.com

Mobile : 07788299918

Personal growth and wellbeing

  • I also work to help with personal development, self-awareness, and emotional growth. Life coaching can be a way to walk through life changes, facilitating an increase in personal resources, developing more resilience and gaining a deeper understanding of your personal identity.

  • Finding the self-esteem needed to navigate life -  student life, career progression, family life changes and other life stages is vital to making the choices you need and want. Prioritising your values for how you wish to behave is vital to living life well.  Knowing how to represent yourself in relationships with dignity and respect enables you to embrace the vision you wish to have for your life, to relate authentically and to meet your needs in appropriate and life giving ways.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Cognitive and behavioural therapies
  • Compassion-Focused Therapy
  • Couples counselling
  • Existential therapy
  • Family/systemic therapy
  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Interpersonal therapy
  • Jungian therapy
  • Mindfulness
  • Other therapies
  • Person-centred therapy
  • Psychoanalytical and psychodynamic
  • Psychodynamic therapy
  • Schema Therapy
  • Solution focused brief therapy
  • Transactional analysis

Photos & videos


I offer short-term and open-ended therapy. We can discuss what you feel you need during our first meeting.

Individual Counselling £60.00

Clients come to therapy for weekly sessions. When coming towards the end of the counselling I can offer you appointments more spread out - e.g. every other week for a further 2 or 3 sessions, depending on your needs.  Fees are paid by cash, card or bank transfer payments.  Cost: £60.00 per 50 minute session.

Couples Counselling £90.00

Clients attend an initial session together followed by an individual session each before coming back together for ongoing weekly sessions.  Most couples attend from 8 - 20 sessions.  The fee includes written information, emailed to you both, around any specific areas of work we are focusing upon.  At the completion of therapy couples are welcome to return for an MOT when required. Fees are paid by cash, card or bank transfer payments.  Cost: £90.00 per 50 minute session for all sessions including the two individual ones at the beginning.

Double Super Session

This can be ideal if you don’t want ongoing therapy but would like some support with a specific issue, such as a significant event coming up that you are anxious about or a big decision to make.  This will include emailed information sheets on the work undertaken. Please text or email me.

Concessions offered for

  • OAPs

Further information

If you are experiencing depression, anxiety, and/or panic or any other issues relating to how you are feeling  please contact me for counselling.

Please contact me for an immediate response via email.

Email : franjeffes@hotmail.com

Mobile : 07788299918


East Sussex

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

The counselling room is located on the ground floor, with comfortable seating and good privacy.


Tuesday, Wednesday, Thursday, Friday and Saturday - AM and PM.

Telephone counselling or Online Counselling currently

Types of client

Older adults
Employee Assistance Programme


Fran Jeffes - BA (Hons) Integrative Counsellor MBACP

Fran Jeffes - BA (Hons) Integrative Counsellor MBACP