Dawn Boultwood Verified Professional Verified Professional
Verified Professional

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Dip. Couns, MBACP

About me

I am a qualified, BACP-registered, person-centred counsellor offering online face-to-face therapy. I practice in a warm, supportive, empathic and non-judgemental way, to safely and confidentially identify, explore and understand the specific issues that are troubling you, and work with you to resolve them.

Are you struggling with life's challenges?

People come to counselling for many reasons. The impact of living through a pandemic, on top of our ‘everyday’ concerns can be difficult. It can leave us feeling anxious, depressed and alone, or sad, fearful, ‘different’, overwhelmed and full of dread/uncertainty.  We might find ourselves struggling with stress, anxiety or panic attacks, having family or relationship issues, social worries, health concerns, bereavements, and/or work-related problems. Talking to a trained professional can help to process these emotions and make them feel more manageable. As the saying goes, talking helps.

I have worked with people who have come to therapy for many different reasons. These include: anxiety, generalised anxiety disorder, panic attacks, panic disorder, stress, depression, feelings of sadness, low mood, low self-confidence/self-esteem, unwanted thoughts or fears, bereavement, fertility problems, relationship problems, family issues, parental burnout, work-related issues, work burnout, accident/illness, and difficulty coping with a past event. Each of these challenges can make life feel overwhelming and hopeless, you can feel alone, lost, trapped, directionless, stressed and anxious.

How counselling can help

Through life’s tough times you might feel that you need a different kind of support to that which your family/friends can offer. Counselling can offer you a confidential safe space to re-evaluate your past and/or present concerns with a trained professional and work to resolve them.

My aim is to work with you to understand what life is really like for you, what you are like as a unique individual, and what is troubling you. Together we can then explore and identify these issues in a way that allows you to process any difficult thoughts/emotions, put your worries and fears into perspective, and enables you to feel better able to cope and in more control of your life.

How I Work

I believe the quality of the relationship between the client and counsellor is key to healing. I therefore, work to build trust, mutual respect and the desire to work in partnership during my sessions, supporting, respecting and valuing my clients as I do so. I do this in a caring, comfortable, confidential and non-judgemental manner, so that my clients can feel thoughtfully and sensitively listened to, and that their stories have been effectively heard.

I tailor my approach to each individual client’s needs, allow them to work at their own pace, and help them find their own meaning.

What to expect in your first session

Before committing to therapy, I offer an initial, no obligation session. This first session will give you the opportunity to experience therapy, to tell me about yourself, the worries you are experiencing, and what brings you to counselling – your needs and goals for therapy. It will help us to decide if we can work together and allow you to establish if you feel my approach to counselling meets your needs. If you do decide to continue working with me we will agree on a regular time to meet, (either weekly, fortnightly or monthly depending on your individual needs). The pace of the work will be determined by you.

I am currently offering this initial session at a discounted rate of £40. Subsequent sessions are £50.

Current Availability

I currently have a range of appointments available for online face-to-face sessions. Online appointments can be via Zoom,  Skype or FaceTime.

Recent Testimonials

Here follows a few testimonials from previous clients. Perhaps I help you too?

"Dawn has been fantastic, her counselling sessions have helped me dramatically. When I first started working with her, I was in a low place and was struggling with many situations. Dawn provided me with her time, comfort, support and progressive ways for me to be able to move forward – allowing me to make improvements and changes in my life that have really helped me mentally and physically.” – Testimonial by L.E.

"It can always be difficult to open up to someone you don't know but Dawn instantly made me feel at ease. She provided me with a warm, welcoming, safe space to work through some difficulties at my own pace. She is extremely professional but very friendly and I regularly left in higher spirits. I highly recommended." – Testimonial by E.M.

“Dawn supported me through a very challenging and complex time of my life. She gave me the space and confidence to explore and understand the challenges I was facing with fertility issues, my pregnancy and also post birth. The support she gave through listening, being invested in my well-being and offering exercises to help channel my thinking and emotions really made a huge difference to my life when I needed it most.” – Testimonial by J.T.

“When I contacted Dawn I was feeling anxious and depressed with COVID and lockdown, as well as a job which I hated. Dawn's a great listener, and gave me some great support to stop me being so hard on myself. I'm now in a job I love, and life is looking up. She is a down to earth straight-talking person which is what I needed.” – Testimonial by L.L.

"When I came to see Dawn, I was struggling with several different issues in my personal life. Dawn listened, and without judgement helped me to talk through these issues. Through talking about my unhealthy relationships, I was able to work through my issues and start to work out solutions. I am now in a better place and know what I want from my future relationships." – Testimonial by E.J.

Training, qualifications & experience

CPCAB Level 4 Diploma in Therapeutic Counselling

NCFE Level 3 Award in Counselling Skills and Theory

NCFE Level 2 Award in Helping Skills

NCFE Level 1 Award in Interpersonal Skills

BACP Certificate of Proficiency

In addition to private practice, I have worked as a counsellor in an NHS Medical Centre.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Life-changing illnesses.

Concerns in light of the current Coronavirus CORVID-19 pandemic.


£50.00 per session

Additional information

Initial assessment session £40. Subsequent sessions £50

When I work

Mon Tue Wed Thu Fri Sat Sun

I currently offer both online (via Zoom, Skype and FaceTime) and telephone sessions.

Morning, afternoon, and evening appointments are available.

Further information

I currently offer online face-to-face sessions from my office in Ewell Village near Epsom.

Contact information

Please call or text me on 07967 197803, leaving a message, including a convenient time for me to call/text you back, if I am unavailable.

You can also email me at dawn@dbcounselling.co.uk (please add me to your contact list, however, as my reply may otherwise be sent to your junk mail folder).

Cheyham Lodge, 11 Cheam Road, Ewell Village, Epsom, Surrey, KT17 1ST

Type of session


Types of client

Older adults

Key details

My counselling room is upstairs, although a downstairs room may be available if required. Please contact me to discuss this option if required.

Additional languages


Online platforms