Dr Carole Francis-Smith - CPsychol. BACP, BPS, HPCP, ACTO reg'd.

Dr Carole Francis-Smith - CPsychol. BACP, BPS, HPCP, ACTO reg'd.

The Old Rectory
High Street
Iron Acton
BS37 9UQ


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About me

Life can be a struggle for us all, at any point in our lives, and seeking help a first step to getting back on track. I provide a safe place to explore your unique experience from my beautiful clinic near Bristol and online.

I am a chartered counselling psychologist who trained as a therapist later in life after a previous career working with vulnerable young people and adults of all ages. I hope that this, coupled with my further training and therapeutic experience means I can offer something useful to you.

I have over 10 years experience of supporting people through difficulties in their life and feel it is a great privilege to be in this position. Being a counselling psychologist means I am able to offer a range of therapeutic techniques and psychological theories as appropriate to therapy. I have worked with a range of mental health issues (e.g. anxiety, OCD, depression, loss & bereavement, relationship problems, work-related stress, end of life issues, life changes, problematic anger, self-confidence, self-esteem and trauma) and have learned that every persons experience is unique - for this reason I work by listening to your needs and offering a form of therapy that will suit you.

How therapy works with me

Initial session - I offer a slightly longer first session (at the same price) to give us the opportunity to talk through your issues and start building a working relationship. We would then make an agreement about how to go forward and if we decide I am not the person to help you at this time I can help you find someone who is. I have experience in working long or short-term and I expect we would decide on an amount of sessions initially then review this regularly.

Ongoing sessions- These sessions are 60 minutes long and likely to feel different to the initial session as we get to know each other better. Therapy is likely to work best if you are able to attend regular appointments. We will review how therapy is progressing regularly to make sure it is suiting your needs.

Ending therapy- I strongly believe finishing therapy well is very important and will be working on this with you, focussing on your future.

My belief is that any one of us can feel in need of help at some time and I hope I can offer that to you.   The beauty of a talking therapy is that it provides a safe place with a safe person to talk through difficult issues, and even if we have people in our lives that care about us we can often feel like we don’t want to burden them.

You are very welcome to enquire about therapy with me - I look forward to meeting you.

Training, qualifications & experience

I have trained as a counselling psychologist which involves advanced training in many mental health issues, assessment, therapeutic techniques, therapy planning, ethics, psychometric testing etc. Accredited with the BPS by spending a minimum of 450 hours working with clients. Undertaken doctoral research into Email counselling and the therapeutic relationship.

I have also further trained in a variety of areas and techniques to enhance my practice. This includes compassion focused therapy which I have seen help people feeling stuck in very self-critical and shameful places to move on with their lives, and sustain their own recovery.

Professional Doctorate in Counselling PsychologyUniversity of the West of England.

Psychology degree (1st class)
– University of the West of England.

Counselling skills certificate – Bristol University.

Certificate in Online Counselling skills – Online Counselling and Supervision Training (OCST).

I have been fortunate enough to work with people from all walks of life from the ages of 16-80 in a range of settings (a hospital, NHS counselling service, learning disability trust, university counselling service). Some of the issues I have worked with are; anxiety, depression, loss & bereavement, relationship problems, work-related stress, end of life issues, life changes, problematic anger, self-confidence, self-esteem and trauma.


Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

Life changes


Prices can vary so please feel free to contact me and look on my website.
As a useful guide;

In-person therapy - £90 60 minute sessions (longer initial assessment session at the same rate).

Online therapy - £50 for an Email exchange
                            £75 for a Webcam session
Booking a block of online sessions lowers the price.

Further information

I also offer a bespoke training service details of which are on my website.

Maps & Directions

Bristol, BS37 9UQ

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Unspecified

I work on the first floor of the clinic, which is a listed building with no lift unfortunately, but may be able to gain access to a more suitable room.


I operate a therapy practice at a purpose built clinic in Iron Acton (near Bristol) on Tuesdays, but have some flexibility for other times/days as the need arises.

Types of client

Young people
Older adults
Employee Assistance Programme

Supervision & training

Good supervision is crucial for client safety and supports therapists performing their often difficult work.

Online supervision:Yes
Telephone supervision:Yes
View supervision profile