Basak Jeffreys

Basak Jeffreys

24 Upper Ground
Oxford Road North
W4 4DH


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About me

The change is upon us. The Covid-19 pandemic has made us all hit the pause button. Perhaps, wondering what is the next step during these uncertain times?
There is so many conflicting information out there and you might wonder which direction to follow? The unknown can feel threating and lead to more anxiety.
I’m offering secure online sessions to support you through this challenging time where you can look inwards and make meaning of this new experience. I will also provide practical tools, helpful resources and links to manage your anxiety and stress. I use Zoom and Vsee for video conferencing in order to provide encrypted and confidential sessions.

Talking with someone who has no relationship to your daily life, willing to listen and understand your concerns can help.

I understand the pressures of difficult emotions and circumstances. I’m here to help you to address your challenges by encouraging you to clarify the issues, explore options, develop strategies and increase your resilience.

I place importance on providing warmth and empathic attunement in a safe and confidential environment, which allows us to reach the heart of the issue sensitively and effectively.

I’m a Humanistic therapist which means that I integrated Person Centred, Gestalt Therapy, and Transactional Analysis. I refrain from offering interpretations about my client’s behaviour. Instead, I choose to help you explore and become aware of unhelpful patterns, beliefs, and behaviours whilst assisting you in gaining an awareness of your resilience, inner-resources, and strengths. As part of my integrative diploma training, I have also synthesised the psychodynamic approach and CBT into my practice in order to provide tailor-made treatment for each client.
In my practice, I facilitate positive changes for my clients by encouraging them to get in touch with their own psychological strengths and to overcome those difficulties thus finding meaning.

I specialise on a range of psychological and emotional difficulties such as:

  • Generalised Anxiety Disorder and Panic Attacks
  • Depression and Low Mood
  • Relationship and Family Issues
  • Low Self-Worth and Self-Esteem
  • Trauma
  • Sexuality
  • Transitions and change
  • Exam Stress
  • Bullying
  • Work-life balance difficulties
  • LGBTQ + Friendly

Training, qualifications & experience

I’m a fully qualified Integrative counsellor and furthermore, I have been in-depth psychotherapy training with the highly regarded Metanoia Institute for the last four years. I’m a member of the British Association of Counselling and Psychotherapy and trainee member of UK Council for Psychotherapy which means I work under their Codes of Ethics. In addition to that, my work is regularly supervised by a highly experienced supervisor.

  • MS Humanistic Psychotherapy (ongoing)
  • Pearson Level 5 Diploma in Therapeutic Counselling
  • Level 3 Counselling Certificate

CPD Trainings:

  • Counselling Young People by Nick Luxmoore
  • Working with Secondary Aged Young People by Place2Be
  • Safeguarding Training by Place2Be
  • Helping Children Tell Their Stories by Place2Be

Alongside private practice, I have gained experience through working for charity groups, research clinics and counselling agencies such as Place2Be, Metanoia Counselling and Psychotherapy Services and the Awareness Centre. I have also worked within the NHS (Lavender Hill Surgery) where I had seen wide range of clients for goal-oriented short-term therapy.

Member organisations


Photos & videos

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I recognise that taking the initial step to reach out and meeting with the therapist for the first time can be a daunting experience. If you feel uncertain or have any questions in regards to counselling, please feel free to contact me for a 15 minutes free and confidential assessment over the phone. If you decide that I am the right therapist for you, we arrange to meet weekly either for short term (6 to 12 sessions) or an open-end basis.

£50 to £60 per 50-minute session.

£40 per Online sessions

I offer a sliding scale for students.

Further information

I celebrate differences by welcoming people from all walks of life, regardless of race, culture, religion, body image, gender, and sexuality.

Maps & Directions

Chiswick, W4 4DH

Type of session

Online counselling: Yes
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: Turkish


Accessibility information
Wheelchair user access: No

No wheelchair access


Thursday 2 to 6 pm in Chiswick

Weekdays and weekends in Acton

Types of client

Young people
Older adults
Employee Assistance Programme