Sarah Heap

Verified Professional Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

Available for new clients
Available for new clients

This professional is available for new clients.

Whitstable, Kent, CT5
Available for new clients
Available for new clients

This professional is available for new clients.

About me

I am an experienced, warm and sensitive counsellor and accredited EMDR practitioner. I am experienced in working with adults, children, young people, families and couples. I can work remotely or locally in Whitstable.  I can offer my therapeutic services online and by telephone. I am experienced in providing both online counselling and online EMDR using Skype, Zoom or WhatsApp.  

I offer a confidential, non-judgmental and supportive environment that enables the opportunity for clients to talk through and resolve issues and concerns.
I support clients in exploring and understanding their situation, and in finding ways to move forward.
I work with clients to draw upon their strengths and resources in developing understanding and overcoming problems, and to make any changes that they want in their life.

I am available for counselling on week days and some evenings. Online counselling and online EMDR are available.

I aim to provide an environment and relationship where clients feel at ease and able to talk about, explore and resolve difficult issues. With children I have a range of toys and creative materials they can use in the sessions to help them express themselves in age appropriate ways. I working with families and can help the different individuals within the family system understand each others positions and support more harmonious communication and relationships. I also offer support to parents.

  • Some problems suit a counselling approach, however, traumatic life events can become stuck and it can be difficult to move forward. Trauma related problems and anxiety may be more effectively resolved using EMDR.
  • EMDR (Eye Movement Desensitisation and Reprocessing) is a psychological treatment to help people recover from distressing events and trauma. I can offer EMDR with counselling when appropriate because some problems can be more effectively resolved through EMDR (See below).
  • I am also qualified to use EMDR with children which can be especially effective as they are still maturing

I am easily accessible by car, a minutes walk from a bus stop and 15 minutes walk from the train station.

If you have any questions or would like to book an initial consultation please call or send an email.

Training, qualifications & experience

I am a BACP Accredited Counsellor (qualified 2003) and a fully qualified and accredited EMDR practitioner (2008). I am also qualified to use EMDR with children and young people.

Advance Diplma in Therapeutic Counselling

MSc Human Ecology

BSc Psychology

My code of ethics is governed by the BACP, which I am an accredited member of, and an accredited member of EMDR Association UK and Ireland.

In addition to my current private counselling practice, I work as a counsellor in a secondary school and for an Employee Assistance Programme. I also train counsellors.

I have 30 years experience of supportive and therapeutic work with a variety of client groups and have worked as a counsellor since 2001 with a number of organisations with individual adults, couples, families, children and adolescents.

I have undertaken continuous professional development study in working with post-traumatic stress, cognitive-behavioural therapy, systemic family therapy, Eco-therapy, Mindfulness, stress management, counselling survivors of sexual abuse, domestic violence, counselling children and adolescents, parenting approaches and running groups.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

I have worked with most areas of counselling including stress, abuse, phobias, anger, self esteem, anxiety, depression, relationships, personal development, spirituality, childhood abuse (emotional, physical and sexual), domestic violence, obsessive thoughts and compulsive behaviours, abortion, bereavement and loss, traumatic incidents, self-harm and suicide attempt and ideation.

Photos & videos


£60.00 per session

Additional information

Free 15 minute telephone consultation to find out whether this service would work for you.

£60 per session - Individual counselling and EMDR including initial consultations - Session are for 50 minutes.

It is possible to arrange a session length X 1.5 which would be 1 hour and 15 minutes with a fee of £90 if preferred.

Couple and Family session - £80 per session - For X 1.5 session length - 1 hour and 15 minutes - £120

Online counselling and telephone counselling available.

Concessions available

When I work

Local face-to-face, Online and telephone counselling is available.

Weekdays and some evenings

Further information

During an initial consultation we can discuss your concerns and issues, your hopes for counselling and how we can work together. Ongoing sessions will be typically once a week.

If you have any questions or would like to book an initial consultation please call or send an email.

As an accredited member of the British Association for Counselling and Psychotherapy, I adhere to the BACPs Ethical Framework for Good Practice in Counselling and Psychotherapy. My practice is confidential and respectful of ethnic origin, gender, age, sexual orientation, religion, politics, culture or nationality.

What is EMDR (Eye Movement Desensitisation & Reprocessing?

EMDR (Eye Movement Desensitisation and Reprocessing) is a psychological treatment to help people recover from distressing events and trauma.
EMDR aims to change how people feel about their traumatic memories. It helps people to develop more positive emotions, behaviour and thoughts and to feel that the memory is no long disturbing.
EMDR appears to directly stimulate the brain's ability to digest past traumatic events and works effectively and quickly to heal the wounds that are left on the emotional brain.

  • EMDR is an approach that is effective for the treatment of traumatic memories. It has been widely validated by research and is recognised by NICE (National Institute for Clinical Excellence) as the treatment of choice for PTSD (Post Traumatic Stress Disorder).
  • EMDR works in a way that seems to accelerate the processes for resolving certain issues so that in many instances people are seen to have resolved certain issues in a much shorter time than through talking therapy/counselling alone.
  • EMDR has also been shown to be effective in treating more chronic problems such as anxiety, stress, phobias, addictions and lack of self confidence.
  • EMDR is also remarkably effective in the treatment of people who have suffered trauma such as ongoing childhood abuse, although this may require more extensive therapeutic time.

For further information and an explanation of EMDR visit

Sarah Heap works as a counsellor and EMDR practitioner through Quiet Mind Ltd. practicing in Whitstable.

(Quiet Mind Limited. is registered at UK Companies House (number 8461204) and has its Registered Office: 149-151 Mortimer Street, Herne Bay, Kent, CT6 5HA)

Director: Sarah Heap

Whitstable, Kent, CT5

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

A small threshold at the front door. No accessible toilet

Additional languages