About me

Hello and welcome. I am an Accredited (BACP) senior counsellor working in a Liverpool University.
I have worked in both a charitable organisation that has BACP accreditation status, and work privately. I have over twenty years counselling experience. In this time I have worked with clients with a wide range of issues such as, severe anxiety, panic attacks, social anxiety, phobias, obsessive compulsive disorder (OCD), post traumatic stress disorder (PTSD), depression, childhood sexual, physical, and mental abuse, rape and sexual assault, work related stress, post natal depression, bereavement and traumatic bereavement, and a number of personality disorders.

I am a fully qualified and flexible counsellor who works on both a short and long term basis with clients according to preference and need. I offer counselling which is confidential, creative and non-judgmental.

I have used Person Centered Therapy and Cognitive Behaviour Therapy with all of my clients, with effective and measured results. I find Person centered therapy and CBT a natural way to work with my counselling style.

I am also a Master Practitioner in Hypnotherapy, Neuro-Linguistic Programming (NLP) and Emotional Freedom Technique (EFT).

I am a warm and empathic counsellor and person. I consider myself to be non judgmental and ethical in my practice. I do love my work, and respect and admire all the people I have worked with. I have an understanding of just how difficult it is to make the first appointment and go through counselling therapy.

I have four children, and three beautiful grandchildren. . My interests are psychology, philosophy, singing in a choir and walking my gorgeous German Shepherd dogs.

I have taught Cognitive Behaviour Therapy (CBT), I devised and deliver lesson plans to a basic, intermediate and advanced diploma level.

I have gained a Diploma is casework supervision which I very much enjoy. I have a number of private supervisees, both trainee counsellors and qualified counsellors.

I worked in the NHS Sexual Assault Referral Clinic (SARC), and provide psychological support for male and female adult and child victims of sexual assault and rape, before, whilst and after the patient attends for a forensic examination.

I worked as the co-ordinator of a childrens project, helping children and young people who have suffered loss though bereavement or divorce.

If you searching for a suitable person to talk to regarding something in your life that is not quite the way you would like it to be at the moment? Something may have happened recently, or it might have been building for a while. If so, therapy can be of help.

Therapy may be able to offer insight into these and other concerns in a genuine, accepting and non-judgmental environment. Or it may be that it could be useful to talk about your situation with a trained professional who is not a friend, colleague or family member.

Training, qualifications & experience

Diploma in Counselling Children & Young People
Master Practitioner in Hypnotherapy
Neuro-linguistic Programming (NLP)
Emotional Freedom Technique (EFT)
Diploma in Casework Supervision
Certificate to Practice CBT
Advanced Diploma in Person Centred Therapy
Certificate in Person
Centred Counselling CPDC Training
A-Level Psychology

Accredited member of the British Association of Counsellors & Pyschotherspists

Cert in Neuro Linguistic Programme (NLP)

Master Practitioner in Clinical Hypnotherapy

Diploma in Clinical Hypnotherapy

Cert in Emotional Freedom Technique (EFT)

Diploma in Cognitive Behavioural Therapy

Advanced Diploma in Person Centred Therapy

Diploma in Casework Supervision

Intermediate Counselling Cert

Basic Counselling Course



Post Traumatic Stress Workshop 1

Post Traumatic Stress Workshop 2

Advanced training in Trauma management and PTSD

Critical Incident Stress Management

Critical   (CISM)          

International Incident stress Foundation

Lead Practitioner in Common Assessment Framework (CAF)

Knowsley Information Sharing Solutions (KISS)

British Sign Language Basic

Storm Training for tactical management of suicidal clients

Children and bereavement workshop

Butterflies Child Bereavement Training

Every Child Matters

Butterflies Safe Guarding and Risk Assessment

Butterflies Early Years (not too young to grieve)

Introduction to Theories of Bereavement and Child Development

Butterflies Philosophy and Telling the Story

Experiencing the activities (Feeling Wheel and Memory Jar)

Safeguarding Children and Staff and Exploring Resources

Assessments and Review of Butterflies Pathway

Fear Fighters

Cognitive Behaviour Therapy On-Line Support (CCBT)

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I am also a Master Practitioner in Clinical Hypnotherapy, Emotional Freedom Technique (EFT) and Neuro Linguistic Programming NLP.
This training adds another dimension to the help I can provide to client. It also helps with other areas such as, weight control, smoking cessation, breaking unwanted habits and phobias.


£45.00 per session

Additional information

50 minute counselling sessions £45
Couples counselling session £60.00
Supervision Sessions £50 per hour
Employment Assisted Programmes referrals £60.00 per session


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Mornings, evenings, Saturdays and Sundays

Further information

I provide daytime and evening appointments, and will try my best to accommodate a time that suits my clients.

Mossley Hill

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme


In person supervision
Online supervision
Telephone supervision

I have 12 years of personal experience in both group and individual supervision.

View supervision profile

Fran Hayes

Fran Hayes