Willows Counselling Service

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Available for new clients
Available for new clients

This professional is available for new clients.

Swindon, Wiltshire, SN1 3LQ
Available for new clients
Available for new clients

This professional is available for new clients.

About us

Willows offers confidential counselling to adults in the Swindon and surrounding areas. We opened the service in 1989 and our premises are at 11 Prospect Place in Old Town, Swindon.

Counselling provides the opportunity to look at issues in your life which are causing concern and to explore ways to being about positive change.  We are committed to working to improve the mental health and wellbeing of people in the local community.

Our counsellors will listen to your concerns and assist you in finding a way forward.

We offer help across a wide range of life issues: i.e.
Stress and anxiety
Grief, bereavement and loss
Relationship issues
Childhood trauma
Spiritual issues
Eating Disorders
Confidence and Self-esteem
Attachment issues

Training, qualifications & experience

All our counsellors are trained to CPCAB Level 4 Diploma and above, accredited or working towards accreditation with a professional counselling body. Willows is an organisational member of the National Counselling and Psychotherapy Society and the Association of Christian Counsellors.

We are Integrative counsellors, which means that we draw from different theories and tailor them to your needs.
Predominantly Person-centred, drawing on insights from Psychodynamic and Cognitive Behaviour Therapy and Developmental Theory. Offering creative methods of working. 

Willows counsellors hold a transpersonal worldview that everyone is of worth and value.

Many counsellors are also trained in working in specialist areas, i.e. with those clients who are recovering from childhood trauma, sexual abuse issues, neglect, P.T.S.D. (Post Traumatic Stress Disorder). Also Attachment issues and Dissociative Disorders.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Photos & videos


£20.00 - £45.00

Additional information

Willows is a charity and therefore we do ask everyone to contribute towards the cost of their counselling by charging a fee between £20 - £45 per session; dependent upon your circumstances. 

We also ask for a non-returnable fee to cover administration costs of £15.00.

When we work

To make a referral call 01793 426650.  It may take up to 6 weeks to find you a counsellor.

Further information

Counselling provides a regular time and a safe place to share your concerns in confidence. A place where you can be listened to without judgement; to build your internal resources and grow in self-awareness, self esteem and confidence.

Our services are offered regardless of gender, sexual orientation, ethnic or cultural background, to people of any faith of none.

The Willows Centre, 11 Prospect Place, Old Town, Swindon, Wiltshire, SN1 3LQ

Type of session

In person

Types of client

Adults (25-64)
Older Adults (65+)

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Willows Counselling Service
Willows Counselling Service