About us
Willows offers confidential counselling to adults in the Swindon and surrounding areas. We opened the service in 1989 and our premises are at 11 Prospect Place in Old Town, Swindon.
Counselling provides the opportunity to look at issues in your life which are causing concern and to explore ways to being about positive change. We are committed to working to improve the mental health and wellbeing of people in the local community.
Our counsellors will listen to your concerns and assist you in finding a way forward.
We offer help across a wide range of life issues: i.e.
Stress and anxiety
Depression
Grief, bereavement and loss
Relationship issues
Childhood trauma
Divorce
Spiritual issues
Eating Disorders
Confidence and Self-esteem
Loneliness
Dissociation
Attachment issues
Fears
Training, qualifications & experience
All our counsellors are trained to CPCAB Level 4 Diploma and above, accredited or working towards accreditation with a professional counselling body. Willows is an organisational member of the British Association of Counselling and Psychotherapy and the Association of Christian Counsellors.
We are Integrative counsellors, which means that we draw from different theories and tailor them to your needs.
Predominantly Person-centred, drawing on insights from Psychodynamic and Cognitive Behaviour Therapy and Developmental Theory. Offering creative methods of working. Other therapies may be available.
Willows counsellors hold a transpersonal worldview that everyone is of worth and value.
Many counsellors are also trained in working in specialist areas, i.e. with those clients who are recovering from childhood trauma, sexual abuse issues, neglect, P.T.S.D. (Post Traumatic Stress Disorder). Also Attachment issues and Dissociative Disorders.
Member organisations *
Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy
BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.
Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.
All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.
Areas of counselling we deal with
Therapies offered
Fees
Willows is a charity and therefore we do encourage everyone to contribute towards the cost of their counselling by making a donation between £15 - £45 per session; dependent upon your circumstances. We help you to consider this by sending you information and a form to complete which takes into consideration your employment status, financial situation, whether you are receiving benefits, elderly or a student. If you have any issues with payment please do discuss this with us.
We also ask for a non-returnable fee to cover administration costs. £15 if you are in work. £5 if you are unwaged.
Further information
Counselling provides a regular time and a safe place to share your concerns in confidence. A place where you can be listened to without judgement; to build your internal resources and grow in self-awareness, self esteem and confidence.
Our services are offered regardless of gender, sexual orientation, ethnic or cultural background, to people of any faith of none.