• Home
  • >Michelle Wilcox

About me

Hi, my name is Michelle. I am a Person-centred Counsellor who uses CBT tools in my private practice, based in the Beaumaris Health and Wellbeing Centre located in Newport. I also work in and around the Telford and Shropshire area. For me, Counselling is about you being the expert on you, and what you need, and we would work together to help you find a more comfortable place to be. I see my role as walking alongside you, our relationship being built on honesty and authenticity, in a confidential manner, where we will develop a safe and non-judgemental environment. One in which we can openly discuss what is of most importance to you. Because, in my experience, feeling heard leads to deep and lasting change.

I am often told I have a youthful appearance, nevertheless, I have much in the way of life experience and personal struggles. Therefore, I can empathise with many of the difficulties of daily life and its strong demands; I have up close and personal experience of supporting children with mental health issues, providing end of life care and severe physical disabilities. As such, I am passionate about supporting others.

Training, qualifications & experience

I have a background in the early education sector, where I have gained over a decade’s worth of experience, as the lead practitioner in planning, observing and monitoring children’s education. As a Counsellor, I have worked for several organisations over the last four years, offering my services to survivors of domestic violence, with people experiencing addictions, trauma, and grief and loss. Within these roles I have supported children, young people and adults with bereavement, addictions, depression, anxiety, and those who have experienced trauma.

I hold various qualifications:

  • Level 6 BA (Hons) in Early Childhood Studies and Education Studies
  • Level 4 Diploma in Therapeutic Counselling
  • Level 4 Certificate in Counselling: Cognitive-Behavioural Theory
  • Level 3 Certificate in Counselling Skills
  • Level 2 Award in Helping Skills
  • Level 2 Certificate in Equality and Diversity
  • Level 2 Certificate in Awareness of Mental Health Skills
  • Level 2 Awareness in Bereavement Care
  • Level 2 Certificate in Understanding Behaviour that Challenges

I have engaged in various continuing professional development:

  • Working with Shame and Compulsivity
  • Samaritans and Active Listening
  • Sudden and Traumatic Death
  • Infant Loss
  • Awareness in Children and Young People’s Bereavement Care
  • Approaches to Counselling Children and Young People
  • Aquarius Frontline

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I am an accredited provider for 'The Foundation for Infant Loss' supporting Mums and/or their partners who have miscarried, had a stillbirth or a neonatal loss. www.foundationforinfantloss.co.uk


£45.00 per session
Free initial telephone or online session

Concessions offered for

  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors

Additional information

I am available Monday (9.30am - 9pm) & Friday (9.30am - 9pm) with evening sessions & weekends available on request, and by advanced agreement.

I charge £45 per session. I offer a student rate, at £35, (on production of valid student ID such as NUS card or university ID, and phone and online sessions at £35 also. 


I'm available Monday's and Friday's with evening sessions and weekends available on request and by advanced agreement.

Further information

I have a current Enhanced DBS Certificate to work with Adults, Children and Young People.

I am registered with the ICO and work to their practices to keep your personal data safe.

I practice under my own Professional Civil Liability insurance.

I have also completed an ACTO approved training course to provide support online via webcam or phone support.


Jubilee House
74 High Strret
Telford, Shropshire

Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Both the venues I use have their own car parking facilities and are wheelchair friendly.


Michelle Wilcox

Michelle Wilcox