Lucy Hyde

Lucy Hyde


Perth And Kinross

+44(0) 7880932655

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Perth And Kinross

+44(0) 7880932655

About me

Do you ever think “How is it that I have got to the age I am, and yet something happens and I just want to cry? What’s wrong with me?”

Nothing is wrong with you. But sometimes there is part of you inside, a little child part of you, that gets a poke because you’re dealing with something it finds difficult. You can try shutting your ears to it but you feel uncomfortable – or you feel embarrassed – or you feel unreasonably angry – or you feel anxious – or you think “I’m just being silly”.

You keep up a brave face; you keep things under control; you keep on taking care of other people. You think “I just need to pull myself together – I should be able to get on top of this.”

You know what? Sometimes that little child part of you just needs someone to listen. You to listen. Perhaps you think “But I had a perfectly normal upbringing, my family was perfect – what’s wrong with me?”………perhaps you think “Well, with my upbringing, how can I expect to be ‘normal’?”

Perhaps you just need a little bit of help to learn to listen to that part of you. To make friends. That’s OK. That’s normal.

I want to help you learn to gather that little child part of you in your arms and say “I got you. You’re OK.”

I offer online text-based counselling by email and instant messaging / chat. At the moment I live in Italy, where I offer walk-and-talk therapy in Venice. I don't currently offer face to face appointments in the UK.

Whatever the reason that you’ve decided to look for a counsellor, therapy can probably help you feel better, or help you get in touch with your emotions. Often the changes you make may be small, but can still significantly improve your life.

Therapy can provide a safe, non-judgemental space where you can open up and explore what’s going on for you. You might want to focus on something very specific, or you might not be sure what it is that you need.

Online counselling can be a good option if you find it difficult to keep a regular appointment, if you travel a lot, or if you have a mobility problem or a disability which would make it difficult for you to get to face to face counselling. For couple counselling, it can also offer more flexibility if one of you works away a lot, or if you find it difficult to make appointments at the same time. If you haven’t tried therapy before, and are comfortable using a computer, online counselling might be an easier first step – where you don’t feel so self-conscious – if you find the idea of sitting in front of someone you don’t know a bit scary. It’s not right for everyone.

Once you get in touch, I like to find out a little about why you’ve decided to seek counselling, and we can discuss whether online counselling is likely to be right for you – this discussion normally takes place via email but phone is an option if you prefer.

The relationship between client and therapist is different each time, but we will work together to figure out what is going on for you and to help you to become more aware of where habits of thinking, feeling or behaviour may not be working for you as well now as they have in the past. I don’t normally give advice, but I may offer tips or ways for you to think about how you react in certain situations.

I have a background in customer service and human resources and have a long-standing interest in relationships and communication. I have worked or volunteered in organisations of various sizes from the global financial sector to small charities. I have first-hand experience of adjusting to life in a different country.

I am particularly interested in how we can get comfort from the natural world and the outdoors, even in seemingly small ways. When working with clients, I like to pay attention to the very young – and sometimes scared – child who is still there inside all of us, and to think about how we can take that small child by the hand and bring them with us, rather than pushing them away.

You can end the counselling relationship at any time, but it is usually helpful if we discuss the ending first – especially if we have been working together for some time.

Training, qualifications & experience

My training is in Transactional Analysis (TA). I trained with Physis Training in Edinburgh, and hold a Diploma in Counselling using Transactional Analysis, accredited by COSCA (Counselling & Psychotherapy in Scotland). I am further trained in online counselling and hold a Diploma (Distinction) in Online Counselling Skills gained with OCST (Online Counselling Services & Training).

I am a registered member of the British Association for Counselling and Psychotherapy (BACP), UK Association for Transactional Analysis (UKATA) and Association for Counselling & Therapy Online (ACTO). For my work in Italy I'm registered with Coordinamento Nationale Counsellor Professionisti (CNCP).

I have volunteered in the past as a counsellor at a community health project that offers short-term counselling free of charge. I have also provided emotional support and single-session counselling to service-users at a charity providing holiday respite for people with long-term conditions.

Member organisations


Accredited register membership

Other areas of counselling I deal with

I have experience in working with people adjusting to living with long-term conditions; both people diagnosed (or sometimes NOT diagnosed) with a long-term condition and their loved ones or family members.


Individuals: £35 per one-hour Instant Messaging session or for one email exchange; I will sometimes be able to offer concessionary sessions.

45 Euro per one-hour walk-and-talk session in Venice, Italy.

Couple counselling: £48 for each email exchange (one email from each partner to me, answered by one email from me to both partners).

Further information

Please get in touch if you have any questions at all.

Maps & Directions

Edinburgh, EH1
Perth, PH1

Type of session

Online counselling: Yes
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Wheelchair access: Unspecified


Online text-based counselling. Email any time or instant messaging appointments Monday - Friday.

Types of client

Older adults