Jayne Ritchie

Verified Professional Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

Accredited EMDR Practitioner and BACP Psychotherapist
Available for new clients
Available for new clients

This professional is available for new clients.

Kingston Upon Thames, Surrey, KT2 6ND
Available for new clients
Available for new clients

This professional is available for new clients.

About me

I have over 30 years experience of providing counselling and psychotherapy so you will be in a safe pair of hands. Over the years I have come to specialise in Trauma and Complex Childhood PTSD.

I also have vast experience of helping with bereavement, relationship issues, building confidence, depression, anxiety, low self esteem, enhancing communication and anger management.  I am a BACP Senior Accredited Supervisor, (Metanoia trained), and Accredited EMDR Practitioner.

It is important to know how long your therapist has been qualified for as that will give you an idea of their experience and ability to contain your issues.

We would work together to find the best approach that suits you, that you feel comfortable with and that you think is helping.

I am able to offer telephone counselling or Zoom sessions

Online counselling can be as effective as face to face therapy (University of Zurich, 2013). It also enables you to receive counselling wherever you might be and from the comfort of your own home, using your preferred format: video, audio, live chat or email.

If you choose to work with me online I will use trusted and GDPR compliant technology applications in order to keep our work confidential.

If you are isolated or feeling anxious about face-to-face or video sessions for any reason, I am able to offer telephone sessions so long as you give me a couple of days notice.

You may wish to consider the words of the British Association for Counselling and Psychotherapy and why accredited status is important in terms of the level of experience you could receive from a non-accredited counsellor:

“Accreditation is a quality status for experienced practitioners who can demonstrate high standards of competent and ethical practice. Becoming an accredited member involves a detailed application and assessment process that takes several months to complete”

Interestingly research has shown that despite the philosophy or type of therapy adhered to by the therapist, the main determining factor of successful outcome of therapy was the quality of their relationship and how well they got on. This again might be worth considering so it’s really important you feel comfortable with your therapist. It is also very important that you ask your therapist how long they have been qualified as a counsellor and if they are simply registered or actually accredited as there is a big difference in terms of experience.

So, what do I do?

I help with:

  • Complex PTSD
  • Bereavement and Loss
  • Anxiety
  • Anger management
  • Co-dependency
  • PTSD
  • Generalised Anxiety Disorder
  • Worry and ruminating
  • Depression
  • Building confidence
  • Assertion skills
  • Couples counselling
  • Family issues
  • Separation and divorce
  • Postnatal Depression
  • Loneliness and isolation
  • Low self-esteem
  • Relationship issueS
  • Childhood difficulties
  • Sex and sexuality
  • Stress
  • Unexplained sadness
  • Work related difficulties
  • Midlife anxiety
  • Relaxation
  • Developing inner resources

Individual Counselling

I place a great emphasis on providing a safe, comfortable space for you to discuss whatever is troubling you in an empathic non-judgemental and confidential relationship.

All of the counselling styles I use are evidenced based - they have been subjected to research and proven to have successful outcomes.

Person-Centred Counselling

Devised by Carl Rogers and also called “Client-Centred” or “Rogerian”  counselling, this is based on the assumption  that a client seeking help in the resolution of a problem they are experiencing, can enter into a relationship with a counsellor who is sufficiently accepting and permissive to allow the client to freely express any emotions and feelings. This will enable the client to come to terms with negative feelings, which may have caused emotional problems, and develop inner resources.

The goals of person-centred counselling are increased self-esteem; trust in one’s inner feelings and experiences as valuable sources of information for making decisions; increased ability to learn from (rather than repeating) mistakes; decreased defensiveness, guilt, and insecurity; more positive and comfortable relationships with others; an increased capacity to experience and express feelings at the moment they occur; and openness to new experiences and new ways of thinking about life.

Cognitive Behavioural Therapy

I can also offer a Cognitive Behavioural Approach using techniques drawn from Cognitive Behavioural Therapy. CBT is a type of therapy that aims to help you manage your problems by changing how you think and act. By talking about these things, CBT can help you to change how you think (‘cognitive’) and what you do (‘behaviour’), which can help you feel better about life. I can help you make sense of your experience, find meaning and identify new cognitive and behavioural strategies for you to put into practice, so that you can make the changes you want in your life.

Solution Focussed Brief Therapy

Solution focused brief therapy is a simple idea but not easy to put into practice. It consists of only three basic questions which, if they can be answered, often lead to dramatic change. The task of the therapist is to ask the questions in a way that leads the client to discover the answers and this requires considerable skill.

Three basic questions underpin solution focused brief therapy:

  • What are your best hopes from this therapy?
  • What would your day-to-day-life look like if these hopes were realised?
  • What are you already doing and have done in the past that might contribute to these hopes being realised

The task of the therapist is to trust that each client has the answer to these questions and to ask the questions in such a way that the client finds the answers.

What is EMDR?

Eye Movement Desensitization and Reprocessing, or EMDR, is a powerful new psychotherapy technique which has been very successful in helping people who suffer from trauma, anxiety, panic, disturbing memories, post traumatic stress and many other emotional problems. Until recently, these conditions were difficult and time-consuming to treat. EMDR is considered a breakthrough therapy because of its simplicity and the fact that it can bring quick and lasting relief for most types of emotional distress.

EMDR is the most effective and rapid method for healing PTSD (Post Traumatic Stress Disorder) as shown by extensive scientific research studies.

EMDR therapy uses bilateral stimulation, right/left eye movement, or tactile stimulation, which repeatly activates the opposite sides of the brain, releasing emotional experiences that are “trapped” in the nervous system. This assists the neurophysiological system, the basis of the mind/body connection, to free itself of blockages and reconnect itself.

As troubling images and feelings are processed by the brain via the eye-movement patterns of EMDR, resolution of the issues and a more peaceful state are achieved.

How does it work?

The therapist works gently with the client and asks him/her to revisit the traumatic moment or incident, recalling feelings surrounding the experience, as well as any negative thoughts, feelings and memories. The therapist then holds her fingers about eighteen inches from the clients face and begins to move them back and forth like a windshield wiper. The client tracks the movements as if watching ping pong. The more intensely the client focuses on the memory, the easier it becomes for the memory to come to life. As quick and vibrant images arise during the therapy session, they are processed by the eye movements, resulting in painful feelings being exchanged for more peaceful, loving and resolved feelings.

What problems are helped by EMDR?

The studies to date show a high degree of effectiveness with the following conditions:

  • Loss of a loved one
  • Complex PTSD
  • Injury of a loved one
  • Assault
  • Rape
  • Illness
  • Witness to violence
  • Childhood abuse
  • Performance and test anxiety
  • Trauma depression
  • Anxiety or panic
  • Phobias
  • Fears
  • Childhood trauma
  • Physical abuse
  • Sexual abuse
  • Post traumatic stress
  • Bad temper
  • Overwhelming fears
  • Panic attacks
  • Low self-esteem
  • Relationship problems
  • Brooding or worrying
  • Trouble sleeping

The EMDR technique is most effective when used in conjunction with other traditional methods of therapy in treating these and many other emotional disorders.

EMDR therapy can help clients replace their anxiety and fear with positive images, emotions and thoughts.

How will we work together?

How we work together will depend on the reasons you are attending counselling, your goals and what you feel comfortable with, which we can discuss when we begin. A focus in our work may be how we can help you make changes in your life, for example, finding ways to relax, to build self-esteem, relate with others differently or combat your depression and anxiety, so that you can move forward in your life in a more rewarding and fulfilling way.

Individual sessions are for 50 minutes and cost £90 per session.

For Couples I offer the Following:

6 Sessions of Solution Focused Brief Couples Counselling:

Many people believe that couples counselling is only here to help with the major crises in people’s relationships, such as when people face divorce or separation; affairs or major conflict. But talking with a neutral third party can also help with the worries that might seem trivial or minor.

In couples counselling I work to create a safe context where we can collaborate to improve your connection. We will focus on identifying the problems that have brought you to counselling and work out ways to solve these problems. I act as a therapist, coach and mediator. To benefit most you will need to practice the changes we discuss in sessions. While engaging in couples counselling does not guarantee the happiness and longevity of your relationship, it can increase mutual understanding and change unhelpful patterns that have come between you.

Couples sessions are for 50 minutes and cost £100 per session

About Me

Some 30 years ago I had a successful career in marketing yet I found myself unsatisfied with life and realised that I had somehow lost my direction and passion. I began seeing a counsellor to explore some issues and to embark upon a journey of self discovery. As my values, feelings and frame of reference slowly changed I became more interested in therapeutic work and enrolled on a course to train in counselling.

I have 30 years of counselling experience and in that time I have worked for numerous organisations in the public and private sectors. These include Kingston Women’s Centre, Sutton Drug and Alcohol Recovery Team (NHS), Hounslow Youth Counselling, Cranstoun Drug Services and Twickenham Counselling Partnership as counsellor, trainer and counselling supervisor.

I was the  Clinical Lead and Adult Service Coordinator at Kingston Bereavement Service for 7 years.

Please feel free to phone or email me with any questions you may have.

Training, qualifications & experience

I am qualified as a Senior Accredited Member of the BACP.  I initially trained as Person Centred counsellor/psychotherapist in 1996 at the Metanoia Institute.  I’m also an Accredited EMDR Practitioner and am trained in Solution Focused Brief Therapy (SFBT) and Cognitive Behavioural Therapy.

Over the years I have worked in a variety of settings including the NHS, the voluntary sector and in private practice.  This means I have many years of experience working with a wide range of issues and you will be in safe hands.

I am a Senior Accredited Counselling Supervisor

I am an Accredited EMDR Practitioner - Eye Movement Desensitisation Reprocessing

I was the Clinical Lead at Kingston Bereavement Service for 7 years

I am a Metanoia approved Person Centred and Humanistic Supervisor.

I am a recognised counselling provider for several health insurance companies and Employee Assistance Programs including Bupa, Aviva, Workplace Options, Validium, MHCO Health, Health Assured and Healix.

In addition to the above I have certificates in:

EMDR Accreditation (Eye Movement Desensitisation Reprocessing)

EMDR for Complex Childhood PTSD

Theory and Practice of Counselling Supervision (Metanoia)

Choosing to Change (Cognitive Behavioural Approach)

Solution Focused Brief Therapy (Solution Focused Brief Therapy Centre)

EMDR for Attachment Trauma

Working with Couples

Working with Complex Childhood trauma

Motivational Interviewing

Loss and Bereavement

Node Link Mapping

Risk Assessment

Working with Vulnerable Adults

Clinical Governance

Conducting Comprehensive Assessments

Recovery in Clinical Practice

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Senior Accredited Supervisor
Solution Focused Brief Therapy
Attachment Trauma
Complex Childhood Trauma
EMDR (Eye Movement Desensitisation Reprocessing)
Cognitive Behavioural Therapy
12 Step Counselling
Low Self Esteem
Mid Life Issues


£90.00 per session
Free initial telephone session

Concessions offered for

  • Low income

Health Insurance/EAP

  • Aviva
  • Axa Health
  • Health Assured
  • Saga
  • Vitality
  • WPA

Additional information

When do you have appointments?

I have flexible hours including some morning, afternoon, evening and some Saturday appointments. I am also to offer Zoom video link clients and telephone sessions, as well as face-to-face sessions.

The first consultation and any further sessions will be 50 minutes.  The first session is an opportunity for us to see how we might work together. When we have agreed to pursue therapy, we will continue to assess your needs and an appropriate time for us to end.

How much does it cost?


At our first session you will get an idea of what working with me is like. My fee is £90 per fifty minute session. This reflects my years of experience and level of training as a Senior Accredited member of the BACP as well as being accredited in EMDR (a Trauma therapy)

It is important to your therapist is experience so you may want to ask them how long they have been qualified as a psychotherapist to ensure that you are in safe hands. If you are unwaged on on a low income some concessions are available. Please do ask.

Couples: 50 minute sessions cost £100

How long will it take?

It is entirely up to you to determine both the length and the content of our work together although I suggest we meet for 6 sessions and then review to ensure that you are getting what you need from it.

When I work

Mon Tue Wed Thu Fri Sat Sun

Weekday afternoons, evenings and Saturdays.

I am able to offer face-to-face sessions as well as via Zoom or telephone. Please let me know your preference.

Further information

Kingston Natural Health Centre is in the heart of Kingston Town Centre almost next to the Red Telephone Boxes Sculpture in Old London Road.  There is metered parking and ample car parks.  It is 3 minutes from Kingston British Rail Station.

Kingston Natural Health Centre, 31 Old London Road, Kingston Upon Thames, Surrey, KT2 6ND

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

I can offer a video link Counselling on Zoom or telephone counselling if preferred. Just let me know

Online platforms



In person

BACP Senior Accredited Supervisor with 30 years of clinical experience

View supervision profile