Helen Palmer BSc MBACP (Accred) BACP reg

Helen Palmer BSc MBACP (Accred)  BACP reg


07773 248744

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About me

I have been Accredited with BACP and in private practice since 2001. I have extensive experience working with many different people with different problems particularly anxiety and stress related issues, relationships and depression,as well as obsessive behaviour.

I see counselling and psychotherapy as a way of helping people reach their potential and get the most out of life, whatever their personal circumstances. If you are in a time in your life when you feel you need to do something, now is a good time to give me a call. The hardest step is often the first one and if you are looking at this site then you are part way there to taking it, why not pick up the phone or send me an email to arrange an informal, confidential discussion and see if counselling with me is for you.

Training, qualifications & experience

Diploma in Psychodynamic Counselling (BACP Accreditation 2001)
BSC (Honours) Psychology based 2002
Post Graduate Foundation Training in CBT 2010

Member organisations

Registered / Accredited


Accredited register membership


£48 Individual £75 couples
Concessions available

Further information

I attempt to see people irrespective of their financial circumstances so do make concessions with my fee when possible. Factors we would consider together are the likely length and frequency of our work together when we agree a realistically affordable fee. I use a private consulting room about 10 minutes from Newent and Ross-on-Wye which offers a quiet and confidential setting with disabled access and toilet facilities.

More information in response to some frequently asked questions

Who is Counselling/psychotherapy for?

I see people, individuals and couples, with a wide variety of problems with varying degrees of severity. I believe counselling/psychotherapy can help most people with aspects of their lives that they believe are problematic. I have seen people with stress/anxiety, depression, obsessive, compulsive behaviours, addictive behaviour and all types of relationship and personal problems sometimes of a sexual nature. I also see people who lack motivation or direction, or a sense of purpose in their lives. I have counselled people who have been bereaved both recently and sometimes many years ago.

What type of counselling/psychotherapy?

I am psychodynamically trained and tend to work within this perspective. However I do use cognitive behavioural therapy (CBT) methods and others where appropriate. A psychodynamic perspective assumes that we are the way we are, to a large extent, because of past experiences and our reaction to them, not all of which are within our immediate consciousness. It assumes behaviour and emotional state are often directed or at least influenced by our unconscious and our present experiences are constantly reinforcing and in conflict with our unconscious world. In this way we, our “psyche” (the Greek for self) is truly dynamic, how we felt about things and our “self” in the past, affect how we feel about them now.

The cognitive behavioural perspective assumes we all have stories and pictures about our world, called “schemas”. These are based on experience and are mainly conscious but we are not always aware of them.

How does therapy work?

We all experience feeling different from day to day and often it is difficult to know why some days little things can be more annoying or upsetting than other days. Most people come into counselling or psychotherapy because they are looking to feel better or different with fewer ups and downs. It is not always the apparently obvious reason that is the cause of why we feel the way we do. Counselling/psychotherapy offers time and space with an impartial, non judgemental trained person to ask questions about assumptions we make about ourselves, others and our world and the way we feel as a result. It is this exploration, sometimes challenging, that develops awareness and insight that eventually can lead to change in the way we feel about our life situation. Sometimes this prompts physical life changes too.

How long does therapy take?

Counselling/psychotherapy is a process which once embarked upon continues throughout life. (Obviously, eventually without the therapist!) For some people that journey in the company of the therapist is short for others it is much longer. It depends on the individual on when they feel they can “go it alone”. This depends not only on how difficult things were for them when they started therapy but also on what they might want to do in life. This may change as they go through therapy. Often people remain in therapy even though their original reason for coming has long since subsided. They find it a source of enlightenment about themselves which is strengthening and confidence building.

Life Coaching/Counselling/Psychotherapy. What’s the difference ?

All three use counselling skills to varying degrees. A Life Coach would draw on his/her knowledge of life and people in light of what they know about their client and would use that to help coach a client into living a more satisfactory way of life. Always being led by the client the coach would not hesitate to advise and suggest ways to improve a life situation.

Counsellors/ psychotherapists rarely advise. They would expect clients to come up with their own solutions for making life “better”. They may introduce ideas for ways to do that but would rarely suggest they should do it. Counsellors help clients effect change by helping clients to “see” things differently.

Psychotherapy and counselling are very similar and are usually carried out in the same way. That is meeting at the same time each week for 50 minutes, no social contact between sessions. There is no social interaction between client and therapist, the relationship is strictly professional . The main difference between counselling and psychotherapy is probably at the level where client and therapist are working. Psychotherapy may take place with an increased frequency of sessions per week.

It is important to feel reasonably comfortable with your therapist. Research shows that the relationship between client and therapist rather than the type of therapy seems to be more indicative of a successful outcome. However, that does not mean that you will always agree, in fact some of the best work takes place when the client can talk to the therapist about things that are an issue between them.

Therapy can be a life changing experience. Most people enter in times of extreme discomfort but if they see therapy through, usually discover a sense of empowerment and a belief in themselves that they previously did not possess.

Maps & Directions

Ross-on-Wye, HR9

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Unspecified


Appointments from 7am through until 8pm.

Types of client

Young people
Older adults