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Hayley Bambrough - Therapeutic Counsellor

Chippenham, Wiltshire, SN15
07312113198 07312113198
Chippenham, Wiltshire, SN15

About me

I am a fully qualified integrative counsellor working from counselling rooms based in the centre of Chippenham, Wiltshire. I also offer an online counselling platform for those who may be further afield or unable to travel.

​Open Couch is a professional, confidential counselling service working with young people and adults, and is open to anyone in need. At Open Couch you are at the heart of everything I do. As a member of the British Association of Counselling and Psychotherapy I work within a specific set of ethical guidelines for good practice so you can be assured that your safety and best interests are at the forefront of our work together.

Here at Open Couch I work with you to access the 'real you' - that authentic self which can often get 'left behind' as other things take priority; for some people this can be a quick process and for others it can take a lot longer. Whatever your needs, and wherever you're starting from, counselling can be a source of comfort, support and safety to enable you to decide who you are, what you want and where you want to be.

Training, qualifications & experience

I hold a diploma in Therapeutic Counselling and am a registered member with BACP.

I work as a volunteer counsellor for a local counselling agency offering both short term and open-ended therapeutic work for clients and have taken on clients with them for a number of years.  I also take referrals from organisations and have worked with schools and government contractors.

I undertake regular continued professional development training to support my counselling work.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Other therapies
  • Person-centred therapy
  • Psychoanalytical and psychodynamic
  • Psychodynamic therapy
  • Psychosynthesis
  • Transactional analysis
  • Transpersonal psychology

Photos & videos


Weekday - £50 per session

Weekend - £60 per session

I am offering discounted service for NHS & Frontline Key workers to make counselling support as accessible as possible for those individuals. Please contact me for further information.

Concessions offered for

  • Keyworkers
  • Trainee counsellors

Further information

During this period of social distancing I am currently offering evening and weekend appointments online and welcome all enquiries around this. Your introductory session will be reduced fee with no obligation so you have a chance to decide if online counselling will meet your needs.

Sessions are hosted via a secure video calling server which is free to download on PC, tablet or mobile devices. Sessions last 50 Minutes. Further infromation can be found on my website.


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


Evenings and weekend appointments available. Discounted rates for NHS & other key-workers. 50 minute sessions, held online until social distancing guidelines are relaxed.

Types of client

Young people
Older adults
Employee Assistance Programme
Hayley Bambrough - Therapeutic Counsellor

Hayley Bambrough - Therapeutic Counsellor