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FreshStart Psychotherapy

London W2 & NW1
0207 691 7638 0207 691 7638 Registered / Accredited

About us

FreshStart Psychotherapy offers low-cost psychotherapy to anyone living in the Greater London area. We offer open-ended, 50 minute, weekly sessions with trainee psychotherapists who are sufficiently advanced in their training to be able to work in depth.

Sessions take place at the grade II listed CCPE building in Little Venice, W2 which overlooks the beautiful Grand Union canal. The building has a ground floor WC and wheelchair access. It is easily accessed by public transport, being served by a variety of bus services and Warwick Avenue underground and Paddington station within short walking distance.

To contact FreshStart Psychotherapy to arrange an initial meeting, phone: 020 7691 7638 or e-mail: enquiries@freshstartpsychotherapy.co.uk

Training, qualifications & experience

Initial assessments are undertaken by fully qualified, experienced and UKCP registered psychotherapists.

Based on an individual's needs and availability, care is taken to carefully match and refer to a therapist who seems the most suitable for working with that particular client.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


UK Council for Psychotherapy

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

Accredited register membership

UK Council for Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Therapies offered

  • Couples counselling
  • EMDR
  • Existential therapy
  • Family/systemic therapy
  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Play therapy
  • Transpersonal psychology


Unwaged clients and students pay £12 per session and clients earning up to £25,000 p/a pay £12 - £25 per session depending on what they can afford.

Clients earning above £25,000 p/a are referred to ex-FreshStart therapists who have completed or are close to completing their training. Those fees are between £40 - £55 per session.

Further information

FreshStart, in its original incarnation, started off as a very small set-up in 1999, when three psychotherapy trainees at the CCPE, (Centre for Counselling and Psychotherapy Education), Christa Scholtz, Kersti Traube and Jane Al Salem, later joined by Vera Mensinga as their supervisor, recognised that there was a need in the community for affordable short and long term counselling and psychotherapy, and for trainees such as themselves to have a placement. 

In January 2009, FreshStart Psychotherapy was formed as a limited company and in September of that year, FSP was awarded charitable status. Current trustees are Spencer Clifford, Annie Foley, Amanda Hon (UKCP Reg.), Rachela Leonello, Christa Scholtz (UKCP Reg.), and Derek Williams (UKCP Reg.).

Our mission is to provide low fee psychotherapy to people who could otherwise not afford to access such a service, and to provide a voluntary placement of excellence for trainee psychotherapists. The service is open to anyone in the Greater London community who wishes to have the support provided by weekly psychotherapy.

If you would like to support our work, please make cheques payable to FreshStart Psychotherapy and post to: FreshStart Psychotherapy, CCPE Building, Beauchamp Lodge, 2 Warwick Crescent, London, W2 6NE. If you are a UK tax payer, please let us know if you wish FreshStart Psychotherapy to claim Gift Aid against your donation. Gift Aid forms can be e-mailed to you at your request.

St. Pauls Church
5 Rossmore Road

CCPE Building
Beauchamp Lodge
W2 6NE

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

There is accessibility at CCPE but not at Rossmore Road


Mon - to Saturday 9 to 12 and then 8pm and 9pm or Fridays 9 - 9 and Saturday 9 to 8

Types of client

Young people
Older adults
FreshStart Psychotherapy

FreshStart Psychotherapy