Emma Marshall Verified Professional Verified Professional
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Dip. Couns MBACP

About me


Hi, my name is Em.  I am a Person-Centred Counsellor who is friendly, down to earth, approachable and understanding.  I provide confidential individual counselling to young people and adults from 13+, offering face to face, online or telephone counselling.  

Therapy with me offers you a safe, contained space to understand yourself more.  When you meet me I will offer you a warm smile, make sure you feel comfortable and have a relaxed environment to explore what is happening in your life.

During our sessions together I will show you respect, understanding, and patience, to allow you the time and the space to speak freely and openly.  I’m not here to fix, nor is my role to tell you what you need to do.  My role is to give you the time and space to tell your story, help you to learn how to make positive changes in your life and explore any strategies together that you might find helpful to enable you to take control and move forward in your life.

Counselling can help you to explore a wide range of issues and I am passionate about offering clients the opportunity to explore these.  Below is a list of some of the things I can help you with. Although there are many other areas in which I can help.

  • Personal Difficulties and Life Changes
  • Anxiety
  • Depression and Low Mood
  • Relationship Difficulties
  • Self-Esteem and Self-Confidence
  • Stress
  • Bereavement
  • Personal Boundaries
  • Bullying
  • Work related issues
  • Parenting
  • Anger Management
  • Suicidal thoughts

How counselling can help:

Throughout life we can feel at times our life is challenging, making us feel powerless, overwhelmed, confused and alone.  Sometimes we have no support networks or find it difficult to trust someone in our life with our thoughts and feelings.  Very often, talking to someone who isn’t emotionally involved about difficulties we are experiencing can help us understand our innermost feelings and give clarity on where we currently find ourselves.  I understand the decision to begin counselling can feel very daunting and cause uncertainty in what to expect.  What I can assure you is I will provide you with a safe therapeutic space and be alongside you on your own personal journey every step of the way.

My approach:

I am a Person-Centred Counsellor which means I will ensure you encounter a safe, confidential environment where you feel heard, accepted and valued for who you are.  I hold the belief that the strength of the relationship between the counsellor and client is one of the most important factors for you to be able to find a way of life which is more rewarding.

I predominately work in a Person-Centred way in that my approach puts emphasis on you being at the centre of the counselling process but can tailor this when needed by introducing methods and techniques to find out what works for you.

Engaging in counselling can be life changing, taking you on a journey of self-discovery and self-acceptance.  The ultimate aim of counselling is to enable you to be more self-aware of the choices you have made, feel more confident to make your own decisions, improve relationships with yourself and others, to be in more of control of your life and have a greater sense of happiness.

What to expect:

Counselling is a personal journey for everyone, we are all unique and will have our own personal difficulties and goals.  I cannot promise you I can take your problems away or fix them but what I can do is promise I will give you my space and time to encourage you to explore your own difficulties that are of importance to you by reflecting together to help gain insight and what life means for you.  Together we can build a warm, safe and trustworthy relationship.

Introductory Appointment:

Thinking about accessing counselling can bring up lots of different feelings and I never underestimate the courage it takes to make the first step. 

I recognise as a client it is very important you connect with your counsellor - I am able to offer a FREE 20-minute telephone call before booking any sessions with me.  This call gives you the opportunity to share what you want to gain from counselling, gives you the space to ask any questions to see if you feel comfortable with me and allows me the chance to check that I am able to offer you the help that you need.

Please do get in touch so that we can arrange an initial telephone consultation.  I respond to every enquiry; please ensure you check your voicemail or spam/junk email folders.

What happens now:

There is no obligation to proceed, but if we both feel it is right, we can arrange a time and day to meet for your first session.  There is no obligation to book further sessions and you will be free to go away and think things over before committing yourself to future work.  I offer both short- and long-term counselling and we can review what is most suitable for you.  

I have a home-based counselling practice which is both quiet and private.  I do not publish my address on here but, once we have agreed a first appointment and payment has been received to confirm the session I will give you all the information you need.

Training, qualifications & experience

Prior to embarking on my counselling journey I have worked with children with and without Special Educational Needs and Disability (SEND) in education and residential settings.  This career has supported the transition to become a counsellor because of the recognition of being able to build up positive, trusting relationships with others as well as encouraging them to meet their own potential.  I understand the difficulties and stress education staff and children are put under as well as the pressure to achieve academic success. I have experience of working with a wide range of age groups including young people aged 13+.  I understand how difficult the teenage years can be and the issues that surrounding this.

I have previously worked with a national organisation offering counselling in schools in Lancashire working in a creative way and as a volunteer counsellor at Mind for 3 years.

As well a running a private practice I work as a counsellor at a charity supporting young people and adults with mental health and wellbeing issues.

Training & Qualifications:

  • ABC: Diploma in Therapeutic Counselling
  • ABC: Level 3 Counselling Skills
  • ABC: Level 2 Counselling Skills
  • CPCAB Level 4 Certificate in Counselling Children
  • BA (Hons) Learning Difficulties

Continuous Professional Development

  • Online and Telephone Counselling Course
  • Safe Talk and Asist suicide awareness/prevention training
  • Suicide First Aid
  • Working with Trauma - Carolyn Spring
  • Relationship recovery toolkit (supporting clients through separation and divorce)

Learning is an on-going process to me and I participate in Continuous Professional Development (CPD) throughout the year to develop my knowledge and skills.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£45.00 per session
Free initial telephone session

Concessions offered for

  • Students
  • Trainee counsellors
  • Unemployed

Additional information

I offer flexible appointments to meet client needs.

  • Sessions for individuals are 1 hour, this allows time for you to get settled, 50 minutes of therapy and time to check out before leaving.
  • I charge £45 for Face to Face, Online or Telephone Counselling session.
  • Reduced rates are available for people in receipt of benefits, unemployed or students.
  • Payment is required 24 hours before the session to confirm the appointment.

When I work

Mon Tue Wed Thu Fri Sat Sun

I am currently accepting new clients.  I am available weekdays including evening and weekends on request.

Further information

I am a fully qualified counsellor where my counselling work is fully supervised with up to date indemnity insurance, a clear enhanced DBS certificate, GDPR Compliant and a member of the British Association for Counselling and Psychotherapy (BACP) where I adhere to their Ethical Framework for Good Practice.

Please get in touch on 07743755787 or email me at emma@counsellingwithem.com if you have any questions or believe counselling would be helpful.  I aim to get back in contact with you as soon as I can.  I will always get back in contact within 24 hours.

Bacup, Lancashire, OL13

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access

Wheelchair user access

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You can contact the Counsellor to discuss the options available.

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