Emma Marshall

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Adult and Young Persons counsellor MBACP
Available for new clients
Available for new clients

This professional is available for new clients.

Bacup, Lancashire, OL13
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hi, does this feel familiar?

There are times in your life, whether you are an adult or young person that you feel life can be so unfair and challenging at times and that you may need to talk to someone without the fear of judgement.  

Do you ever get that sinking feeling, that life doesn't seem to get any easier or you are stood at a crossroads in your life and don’t know which path to take? Are you feeling alone, overwhelmed or emotionally exhausted with changes in your life? Maybe you are experiencing anxiety, low mood or depression and not sure who to ask for help? Would you like to improve your personal or professional relationships? Are you having negative thoughts about yourself which is impacting your self-esteem or perhaps you feel worthless, distressed, stressed, angry or confused and not know the reason why?

Sometimes family and friends are enough to help you through difficult times however very often, talking to someone who isn’t emotionally involved about what you are experiencing can help you to understand your innermost feelings, explore the issues you are facing, give you the time to process what is happening in a safe and trusting space and ultimately support you to move forward in your life.  I know it may feel very daunting to be here right now to acknowledge that you may need some help.  I am right here to make the process as comfortable as possible for you and most importantly go at your pace.

How can I help?

I am a friendly, warm and down to earth counsellor who will greet you with a warm smile and a relaxing environment.  I believe in creating a safe and accepting space where you can speak freely without any judgement to feel heard and to talk about what brings you to counselling through exploring your thoughts, feelings and experiences.  I will be alongside you every step of the way.

I am qualified to work with both adults and young people.  Common areas I have worked with include:


  • Personal Difficulties and Life Changes
  • Anxiety
  • Depression and Low Mood
  • Trauma
  • Relationship Issues
  • Low Self-Esteem and Low Self-Confidence
  • Stress and Burn-Out
  • Work Related Issues
  • Parenting
  • Neurodivergence

Young People

  • Adjusting to Traumatic Life Events
  • Anxiety
  • Depression and Low Mood
  • Low Confidence and Low Self-Esteem
  • Bullying and Peer Relationships
  • Family breakdown/Separating Parents
  • Self-Harming Behaviours
  • Anger
  • Neurodivergence

What can you expect from me?

I use a Person-Centred approach which means I put emphasis on you being at the centre of the counselling process.  One of the most important factors is the strength of our relationship as we work together to explore what is happening in your life.  Together we can build a warm, safe and trustworthy relationship.

I enjoy bringing a creative approach to counselling alongside talking, when appropriate. Creative techniques can be really useful not only for young people but also adults.  These techniques can help you to process emotions and experiences and see things in a different way that you may have never thought of before.  I tailor my approach to you but do understand you may not want to use creative approaches which is completely fine, if you feel uncomfortable with this.

What happens next?

Whether you are seeking counselling for yourself or your child for the first time or have tried it before, I completely understand it can feel very overwhelming to think about getting in touch and most importantly find the right person for you or your child.  I never underestimate the courage it takes to make the first step to reach out for support as I have been there too.  

The first step is for you to get in contact with me whether this is giving me a call, text or email.  I encourage you to call and book a FREE informal 20-minute telephone call to see how we might work together.

Please note that sometimes my emails go straight to junk mail - if you haven't had a reply from me within a day or two, please check your spam/junk email folders.

Training, qualifications & experience

My counselling experience includes working with Mind, Place2Be, Psychological Service for children and young people with a diagnosis of autism or ADHD and Employee Assistance Programs (EAP) offering counselling to both young people or adults.

In addition, I have over 25 years’ experience of supporting children and young people in various settings, including primary and secondary schools, services for children with special educational needs and disabilities (SEND), homeless shelter and residential and children’s home. I understand the difficulties and stress education staff and children are put under to achieve academic success as well as how difficult the teenage years can be and the issues that surrounding this.

Training & Qualifications:

  • ABC: Diploma in Therapeutic Counselling
  • ABC: Level 3 Counselling Skills
  • ABC: Level 2 Counselling Skills
  • CPCAB Level 4 Certificate in Counselling Children
  • BA (Hons) Learning Difficulties

Continuous Professional Development:

  • Online and Telephone Counselling
  • Safe Talk and Asist Suicide
  • Awareness/Prevention Training
    Suicide First Aid
  • Safeguarding Adults and Children
  • Inner Child Approach
  • Working with Trauma - Carolyn Spring
  • Relationship Recovery Toolkit (supporting clients through separation and divorce)
  • Understanding Domestic Abuse and Trauma Bonds

Learning is an on-going process to me and I participate in Continuous Professional Development (CPD) throughout the year to develop my knowledge and skills.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£50.00 per session
Free initial telephone session

Concessions offered for

  • Students
  • Trainee counsellors

Health Insurance/EAP

  • Health Assured

Additional information

I offer both short and long term counselling using a flexible approach to meet your requirements or needs.

  • Sessions for individuals are 1 hour, this allows time for you to get settled, 50 minutes of therapy and time to check out before leaving.
  • I charge £50 for Face to Face, Online or Telephone Counselling session.
  • Reduced rates are available for full time students.
  • Payment is required 24 hours before the session to confirm the appointment.

When I work

Mon Tue Wed Thu Fri Sat Sun

I am currently accepting new clients. 

Further information

I am a fully qualified counsellor where my counselling work is fully supervised with up to date indemnity insurance, a clear enhanced DBS certificate, GDPR Compliant and a member of the British Association for Counselling and Psychotherapy (BACP) where I adhere to their Ethical Framework for Good Practice.

Please get in touch on 07743755787 or email me at emma@counsellingwithem.com if you have any questions or believe counselling would be helpful.  I aim to get back in contact with you as soon as I can.

Bacup, Lancashire, OL13

Type of session

In person

Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Raised step to come into the counselling room.


Emma Marshall
Emma Marshall