About me


Hi, my name is Em.  I am a Person-Centred Counsellor who is friendly, down to earth, approachable and understanding.  I provide confidential individual counselling to young people and adults from 13 years upwards, offering face to face, online or telephone counselling.  

Therapy with me offers you a safe, contained space to understand yourself more.  When you meet me I will offer you a warm smile, make sure you feel comfortable and have a relaxed environment to explore the topics that you choose to bring.

During our sessions together I will show you respect, understanding, and patience, to allow you the time and the space to speak freely and openly.  I’m not here to fix, nor is my role to tell you what you need to do.  My role is to give you the time and space to make sense of your world, explore any strategies that might help you and enable you to take control and become the best person you can be.

Counselling can help you to explore a wide range of issues and I am passionate about offering clients the opportunity to explore these.  Below is a list of some of the things I can help you with. Although there are many other areas in which I can help.

  • Personal Difficulties and Life Changes
  • Anxiety
  • Depression and Low Mood
  • Relationship Difficulties
  • Self-Esteem and Self-Confidence
  • Stress
  • Bereavement
  • Personal Boundaries
  • Bullying
  • Work related issues
  • Parenting
  • Anger Management
  • Suicidal thoughts

How counselling can help:

Throughout life we can feel at times our life is challenging, making us feel powerless, overwhelmed, confused and alone.  Sometimes we have no support networks or find it difficult to trust someone in our life with our thoughts and feelings.  Very often, talking to someone who isn’t emotionally involved about difficulties we are experiencing can help us understand our innermost feelings and give clarity on where we currently find ourselves.  I understand the decision to begin counselling can feel very daunting and cause uncertainty in what to expect.  What I can assure you is I will provide you with a safe therapeutic space and be alongside you on your own personal journey every step of the way.

My approach:

I am a Person-Centred Counsellor which means I will ensure you encounter a safe, confidential environment where you feel heard, accepted and valued for who you are.  I hold the belief that the strength of the relationship between the counsellor and client is one of the most important factors for you to be able to find a way of life which is more rewarding.

I predominately work in a Person-Centred way in that my approach puts emphasis on you being at the centre of the counselling process but can tailor this when needed by introducing methods and techniques to find out what works for you.

Engaging in counselling can be life changing, taking you on a journey of self-discovery and self-acceptance.  The ultimate aim of counselling is to enable you to be more self-aware of the choices you have made, feel more confident to make your own decisions, improve relationships with yourself and others, to be in more of control of your life and have a greater sense of happiness.

What to expect:

Counselling is a personal journey for everyone, we are all unique and will have our own personal difficulties and goals.  I cannot promise you I can take your problems away or fix them but what I can do is promise I will give you my space and time to encourage you to explore your own difficulties that are of importance to you by reflecting together to help gain insight and what life means for you.  Together we can build a warm, safe and trustworthy relationship.

Introductory Appointment:

Thinking about accessing counselling can bring up lots of different feelings and I never underestimate the courage it takes to make the first step. 

I recognise as a client it is very important you connect with your counsellor - I am able to offer a FREE 20-minute telephone call before booking any sessions with me.  This call gives you the opportunity to share what you want to gain from counselling, gives you the space to ask any questions to see if you feel comfortable with me and allows me the chance to check that I am able to offer you the help that you need.

Please do get in touch so that we can arrange an initial telephone consultation.  I respond to every enquiry; please ensure you check your spam/junk email folders.

What happens now:

There is no obligation to proceed, but if we both feel it is right, we can arrange a time and day to meet for your first session.  There is no obligation to book further sessions and you will be free to go away and think things over before committing yourself to future work.  I offer both short- and long-term counselling and we can review what is most suitable for you.  

I have a home-based counselling practice which is both quiet and private.  I do not publish my address on here but, once we have agreed a first appointment and payment has been received to confirm the session I will give you all the information you need.

Training, qualifications & experience

Prior to embarking on my counselling journey I have worked with children with and without Special Educational Needs and Disability (SEND) in education and residential settings.  This career has supported the transition to become a counsellor because of the recognition of being able to build up positive, trusting relationships with others as well as encouraging them to meet their own potential.  I understand the difficulties and stress education staff and children are put under as well as the pressure to achieve academic success. I have experience of working with a wide range of age groups including young people aged 13 years upwards.  I understand how difficult the teenage years can be and the issues that surrounding this.

I have previously worked with a national organisation offering counselling in schools in Lancashire working in a creative way and as a volunteer counsellor at Mind for 3 years.

As well a running a private practice I work as a counsellor at a charity supporting people with mental health and wellbeing issues.

Training & Qualifications:

  • ABC: Diploma in Therapeutic Counselling
  • ABC: Level 3 Counselling Skills
  • ABC: Level 2 Counselling Skills
  • CPCAB Level 4 Certificate in Counselling Children
  • BA (Hons) Learning Difficulties

Continuous Professional Development

  • Online and Telephone Counselling Course
  • Safe Talk and Asist suicide awareness/prevention training

Learning is an on-going process to me and I participate in Continuous Professional Development (CPD) throughout the year to develop my knowledge and skills.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


£40.00 per session
Free initial telephone session

Concessions offered for

  • Students
  • Trainee counsellors
  • Unemployed

Additional information

I offer flexible appointments to meet client needs.

  • Sessions for individuals are 1 hour, this allows time for you to get settled, 50 minutes of therapy and time to check out before leaving.
  • I charge £40 for Face to Face, Online or Telephone Counselling session.
  • Reduced rates are available for people in receipt of benefits, unemployed or students.
  • Payment is required 24 hours before the session to confirm the appointment.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I am currently accepting new clients.  I am available weekdays including evening and weekends on request.

Further information

I am a fully qualified counsellor where my counselling work is fully supervised with up to date indemnity insurance, a clear enhanced DBS certificate, GDPR Compliant and a member of the British Association for Counselling and Psychotherapy (BACP) where I adhere to their Ethical Framework for Good Practice.

Please get in touch on 07743755787 or email me at emma@counsellingwithem.com if you have any questions or believe counselling would be helpful.  I aim to get back in contact with you as soon as I can.  I will always get back in contact within 24 hours.


Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Online platforms



Emma Marshall

Emma Marshall