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About me


Hi, my name is Em.  I am a qualified Person Centred Counsellor currently providing confidential individual counselling to adults, offering online or telephone counselling.  I am a friendly, easy going person who is approachable and understanding.  When you meet me I will offer you a warm welcome and make sure you feel relaxed and comfortable.  During our sessions together I will provide you with honesty, empathy and a non-judgemental safe therapeutic space where we can work together by exploring any difficulties, feelings, beliefs, behaviours and views you may have in a non-directive way.

I have experience of working with adults offering face to face, online and telephone counselling. I currently work as a volunteer counsellor at Rochdale and District Mind previously offering face to face counselling and now telephone counselling supporting a very diverse range of clients and issues.

I have always worked with children with and without Special Educational Needs and Disability (SEND) in education and residential settings. This career has supported the transition to become a counsellor because of the recognition of being able to build up positive, trusting relationships with others as well as encouraging them to meet their own potential. I recognise the difficulties and stress education staff and children are put under as well as the pressure to achieve academic success. I have worked with a national organisation offering therapy in schools in Lancashire working in a creative way.

My counselling experience includes working with clients who have experienced personal difficulties and life changes, anxiety, depression and low mood, relationship difficulties, self esteem and self confidence and stress. I am passionate about offering clients the opportunity to explore their issues.

I am a fully qualified counsellor with up to date indemnity insurance, a clear enhanced DBS certificate, GDPR compliant and a member of the British Association for Counselling and Psychotherapy (BACP) where I adhere to their Ethical Framework for Good Practice.

How counselling can help:

Throughout life we can feel at times our life is challenging, making us feel powerless, overwhelmed, confused and alone.  Sometimes we have no support networks or find it difficult to trust someone in our life with our thoughts and feelings.  Very often, talking to someone who isn’t emotionally involved about difficulties we are experiencing can help us understand our innermost feelings and give clarity on where we currently find ourselves.  I understand the decision to begin counselling can feel very daunting and cause uncertainty in what to expect, I am here to be alongside you at your own pace offering a safe and confidential space through being accepting, genuine and respectful.

My approach:

I am a Person Centred Counsellor based in Rossendale, this means I will ensure you encounter a safe, confidential environment where you feel heard, accepted and valued for who you are.  My belief is if given the right conditions, a person can find a way of life which is more rewarding through their want and ability for personal growth and change.  Although I have a lot of counselling experience I am not an expert on you.  Person Centred Therapy sees that you know what is right for you and by showing the real you by being open, honest and willing to look at what things are causing you difficulties, together we can understand your life and experiences.  My offer to you is I will create a safe secure and trusting relationship where you will be supported, listened to and emotionally held to explore other ways of thinking.

Engaging in counselling can be life changing, taking you on a journey of self discovery and self acceptance.  The ultimate aim of counselling is to enable you to be more self-aware of the choices you have made, feel more confident to make your own decisions, improve relationships with yourself and others, to be in more of control of your life and have a greater sense of happiness.

What to expect:

Counselling is a personal journey for everyone because we are all unique and will have our own personal difficulties and goals.  I cannot promise you I can take your problems away or fix them but what I can do is promise I will give you my space and time to encourage you to explore your own difficulties that are of importance to you by reflecting together to help gain insight and what life means for you.  Together we can build a warm, safe and trustworthy relationship.

Introductory Appointment:

Accessing counselling can be scary and I never underestimate the courage it takes to make the first step. 

I offer a 20-minute free telephone conversation before booking any sessions with me. This time allows me to give you an overview of the way I work, the space for you to ask any questions and what difficulties you are experiencing and wish to bring to counselling.

If you decide my approach is right for you and we agree to continue, we will arrange a time and day to meet for your first session. There is no obligation to book further sessions and you will be free to go away and think things over before committing yourself to future work.

If you are interested in exploring counselling with me, please get in touch via telephone or email and we can arrange a suitable day and time for me to contact you.

Training, qualifications & experience

  • ABC: Diploma in Therapeutic Counselling
  • ABC: Level 3 Counselling Skills
  • ABC: Level 2 Counselling Skills
  • Online and Telephone Counselling Course
  • CPCAB Level 4 Certificate in Counselling Children
  • Integral Eye Movement Therapy training (IEMT)
  • Asist: Applied Suicide Intervention Skills Training
  • BA (Hons) Learning Difficulties

Learning is an on-going process to me and I participate in Continuous Professional Development (CPD) throughout the year to develop my knowledge and skills.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

In December 2020 I attended an Integral Eye Movement Therapy Course (IEMT) and have now qualified as a practitioner.

IEMT is a rapid change therapy, which explores the areas of unwanted emotions and our way of being.

You do not have to have had experienced bad trauma to access IEMT however it is a useful tool to use with stress and anxiety, depression, identity issues, panic, anger, PTSD, confidence and self-esteem, fears and phobias.

Therapies offered

  • Person-centred therapy


I offer flexible appointments to meet client needs.

  • Daytime, evening and weekend appointments
  • Sessions for individuals are 1 hour, this allows time for you to get settled, 50 minutes therapy and time to check out before leaving.
  • I charge £40 for the Online or Telephone Counselling session.
  • Reduced rates are available for people in receipt of benefits, unemployed or students.
  • Payment is required before the session to confirm the appointment.

Concessions offered for

  • Students
  • Unemployed

Further information

Some areas I work in:

  • Personal Difficulties and Life Changes
  • Anxiety
  • Depression and Low Mood
  • Relationship Difficulties
  • Self-Esteem and Self-Confidence
  • Stress

If you have any questions or believe counselling would be helpful, please get in touch.

OL13 9DW

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Available weekdays including evenings and weekends.

Types of client

Older adults
Employee Assistance Programme


Emma Marshall - Dip. Couns MBACP - Person Centred Counsellor

Emma Marshall - Dip. Couns MBACP - Person Centred Counsellor