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About me

I'm Claire, a professional counsellor currently offering my sessions via Zoom.

Is there anything bothering you, keeping you awake at night, causing you stress, anxiety, grief, anger, or something else entirely? Over the course of anything from just one or more sessions, we will explore your issues with kindness and compassion, and together seek ways of reaching a point where you have the confidence to continue on your own.

My main areas of interest and experience lie in the broad area of loss, helping people who have lost someone or something lose their feelings of anxiety, fear, and maybe helplessness, to help build a framework around their life from which they can rebuild their confidence and self-esteem.

This is underpinned by personal experience of numerous types of loss, so there is absolutely no need to fear being judged: I will be alongside you all the way.

Bereavement and loss:

Sometimes losses in the form of bereavement are expected and even welcome, or at least not a particular surprise. Whatever the circumstances, this can still be really tough, especially if you don't have some sort of support system in place by way of close friends and family. However much support you have, it can still mean a long period of readjustment (and this is perfectly normal).

At other times bereavement is unexpected, strikes out of the blue, doesn't feel 'fair', and you're left reeling with its impact. ("Wow, where did that come from?"). This can be especially true now, in our days of living with Covid-19.

Sometimes a loss can make us feel particularly uncomfortable, maybe even socially awkward. (These are sometimes described as 'disenfranchised losses', such as when related to suicide, drink/driving, or maybe a hidden affair).

Alternatively, you have suffered a non death-related loss. You may have lost your job and/or income, maybe your home, country, or maybe your friends, relationships, even your sense of identity. Maybe you now have a disability you never used to have. Maybe you've experienced all these losses, in a short period of time.

Reactions to loss and overcoming its impact:

Whether in the past or right now, today, you may experience loneliness, anxiety, depression, or 'just' an underlying, deep sense of sadness. You may eat too much, smoke or drink too much, or damage yourself in other ways (and know it ...).

We can all benefit from talking to someone who will show empathy and compassion, understanding and kindness, and will listen, listen some more, be 100% on our side, and help us find our way to a positive solution which will be unique to us, our flaws and our experiences.

It will be OK.

It takes courage to get started, but I promise to be alongside you every step of the way, not judging you, and not budging until you want me too. Everything is kept confidential. I also practice strictly ethically, in adherence with BACP guidelines and am underpinned by insurance and supervision.

Take that final step and text or call me, I really look forward to hearing from you.

Training, qualifications & experience

  • MBACP (Member of the British Association of Counselling and Psychotherapy)
  • Member of the Private Practice Group within the BACP
  • Key counselling training: post graduate diploma in Counselling from University of Bristol 2012, (an integrative course) which included additional training in areas such as Systems, Gestalt, Psychodynamics, and CBT
  • Currently volunteer with MIND Hereford
  • Volunteer Cruse Bereavement counsellor
  • Breathworks Mindfulness training (first stage)
  • BA (Hons) from Kings College London
  • AKC (Associate of Kings College)
  • Post graduate diploma in business and management studies (Bristol Polytechnic, as it was then) and Post graduate diploma in Counselling (Bristol University).

I came to counselling and Mindfulness practice after a 30 year career in market research, involving conducting literally thousands of focus groups and face to face interviews finding out what people wanted, and how they felt about everything from shaving to mobile phones and beer, schools and the education system.

The best thing about these 30 years was having the privilege to enter people's lives and have extended face to face conversations with them. As well learning a huge amount about them, it gave me strong listening skills and an easy approachability which I believe serve me well in the counselling room.

I have not yet talked to thousands of counselling clients, (and nor will I ever talk to this many!) but I hope that for those to whom I do speak, our conversations will result in their lives being truly enhanced in some way - in ways that really count.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Anxiety, stress, anger and sadness, but my main area of interest, experience and specialism is LOSS eg loss of job, status, financial status, home, country, partner/friend, family, health/disability (with personal experience to underpin it).

Therapies offered

  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy

Photos & videos


An initial 30 minute phone conversation is suggested for which no charge is made.

After this, my standard charge is £45 per 50/60 minute session.

Some discounted rates are available including the option to join a waiting list.

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Unemployed

9 Tower Road


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

Counselling sessions carried out on Zoom, by telephone, email or Facetime / Whatsapp / whatever works for you.


Daytime (including early morning) and evening sessions all possible. Please call to discuss availability and preferred communication method.

Types of client

Young people
Older adults
Employee Assistance Programme
Claire Kerby MBACP

Claire Kerby MBACP