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About me

My name is Carolyne and I am a qualified integrative counsellor and a member of The British Association for Counselling and Psychotherapy (BACP.)

I believe everyone is unique and our experiences are all unique too.  Something that is overwhelming or difficult to process for you may not be the same for those around you. This is when it is helpful to get support from someone like me.

I work with you as your sounding board; I’m someone who can help you unpick what is going on for you in a safe and confidential environment.  I’m not here to judge you or provide you with my answers.  I am here to support you in finding your own solutions and help you understand what is going on in your world and recognise why you feel the way you do.  We work together to explore your emotions and address your feelings.  Our work may take us to your past or be focused in the here and now.

I work in an integrative way which means I use a variety of different therapeutic approaches depending on you.

Approaching someone for counselling can be really hard for some people, so if you have any questions please don't hesitate to contact me and I will be able to give you more information.

Training, qualifications & experience

I have a Level 4 Diploma in Therapeutic Counselling

Level 5 Diploma in Cognitive Behavioural Therapeutic Skills and Theory

Certificate in Online & Telephone Counselling - (National Counselling Society)

Bereavement Support Foundation Course - Advanced Specialist Training Status (National Counselling Society)

Mental Health First Aider with Mental Health First Aid (England).

I have a background in teaching  (11 yrs in a Secondary school) and have extensive pastoral experience working with younger people focusing on problems in and around school or outside issues impacting on their well being and have training in Safeguarding Adults and Children.

I work with clients who are in or have survived domestic abuse (physically, emotionally, mentally, financially) or have been subjected to coercive control, depression, anxiety and poor self esteem.  I  continue to work with clients from these organisations and charities to give something back to the community.  I am also a volunteer Counsellor for CRUSE and work with people who have suffered bereavement.

I can help with stress and anxiety disorders, depression, feelings and emotions that have occurred due to COVID 19;  panic disorders, suicidal ideations/self harm, low self-esteem/self worth, bereavement and loss, relationship issues, bullying, trauma and anger issues.

Domestic violence/Emotional abuse and coercive relationships which lead to feelings of low self-esteem and no self-worth.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


From £35.00 to £50.00
Free initial telephone session

Concessions offered for

  • Students
  • Trainee counsellors

Additional information

In person/Face to face - £40.00

Online (Zoom, Skype, WhatsApp)  - £35.00

CBT - £45.00 

Telephone counselling - £35.00

Couples Counselling - £50.00

Students (16-24 yrs) and trainee counsellors, please contact me for details.

Sessions are weekly or fortnightly basis. 


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I take appointments between 7.30am - 7pm Monday-Thursday. 

I am happy to see anyone face to face or online for any appointments.  I can offer some flexibility for shift works.  

Further information

I offer a free initial telephone chat with potential clients. This is around 15 to 20 minutes.   This enables me to find out a bit more about what's going on for you and for you to see if I feel like someone you would be comfortable talking to.

All clients will have an initial assessment at the first session - please allow up to an hour. 

Long-term and short-term face-to-face work will be discussed at our initial assessment and set up to best meet your needs

I offer telephone counselling and video calls and early morning appointments.

I am DBS checked and have a Level 2 Safeguarding qualification.


Type of session

In person
Home visits

Types of client

Young people
Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Carolyne Croker

Carolyne Croker