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Please note: I am unable to take general enquiries until 2nd May 2021

About me

I  am offering online and telephone counselling during the COVID situation. 

My name is Carolyne and I am a qualified integrative counsellor and a member of the BACP

I believe everyone is unique and our experiences are all unique too.  Something that is overwhelming or difficult to process for you may not be the same for those around you. This is when it is helpful to get support from someone like me.

I work with you as your sounding board; I’m someone who can help you unpick what is going on for you in a safe and confidential environment.  I’m not here to judge you or provide you with my answers.  I am here to support you in finding your own solutions and help you understand what is going on in your world and recognise why you feel the way you do.  We work together to explore your emotions and address your feelings.  Our work may take us to your past or be focused in the here and now.

I work in an integrative way which means I use a variety of different therapeutic approaches depending on you.

Approaching someone for counselling can be really hard for some people, so if you have any questions please don't hesitate to contact me and I will be able to give you more information.

Training, qualifications & experience

I have a Level 4 Diploma in Therapeutic Counselling and I am currently undertaking y Level 5 Diploma in Cognitive Behaviour Therapy (completing in July 2021).

Certificate in Online & Telephone Counselling - (National Counselling Society)

Bereavement Support Foundation Course - Advanced Specialist Training Status (National Counselling Society)

Mental Health First Aider with Mental Health First Aid (England).

I have a background in teaching  (11 yrs in a Secondary school) and have extensive pastoral experience working with younger people focusing on problems in and around school or outside issues impacting on their well being and have training in Safeguarding Adults and Children.

I work with clients who are in or have survived domestic abuse (physically, emotionally, mentally, financially) or have been subjected to coercive control, depression, anxiety and poor self esteem.  I  continue to work with clients from these organisations and charities to give something back to the community.  I am also a volunteer Counsellor for CRUSE and work with people who have suffered bereavement.

I can help with stress and anxiety disorders, depression, feelings and emotions that have occurred due to COVID 19;  panic disorders, suicidal ideations/self harm, low self-esteem/self worth, bereavement and loss, relationship issues, bullying, trauma and anger issues.

Domestic violence/Emotional abuse and coercive relationships which lead to feelings of low self-esteem and no self-worth.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Psychoanalytical and psychodynamic
  • Psychodynamic therapy
  • Solution focused brief therapy
  • Transactional analysis

Photos & videos


From £30.00 to £35.00
Free initial telephone session

Additional information

During the Pandemic I am charging £30.00 for online or telephone counselling and £35.00 for 50 minute  face to face sessions.  I offer concessionary rates to Students.

Face to face meetings at Sidcup or Belvedere or Walk and Talk Sessions, meeting outside at various venues - weather permitting..

I see my clients on a weekly or fortnightly basis.  

Concessions offered for

  • Students


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I take appointments between 8am - 7pm Tuesday-Thursday and afternoons/ evenings on Friday.  Occasional Saturday afternoons.  Walk & talk sessions are also available.

Further information

All clients will have an initial assessment at the first session - please allow up to an hour.

Long-term and short-term face-to-face work will be discussed at our initial assessment and set up to best meet your needs

Walk and Talk therapy or out in nature walks are an option.  Being outside in the air, walking and talking enables you to talk whilst getting some gentle exercise and some much needed Vitamin D.

I offer telephone counselling and video calls.

I am DBS checked and have a Level 2 Safeguarding qualification.



Key details

Sign language Unspecified
Other languages None
Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Type of session

In person
Home visits

Types of client

Young people
Older adults
Employee Assistance Programme
Carolyne Croker (MBACP)

Carolyne Croker (MBACP)