Lori Randall

Lori Randall

Total Therapy
83 The Grove
BH23 2EZ

07834862847 / 07834862847

Saved Save profile

About me

My counselling practice is based at Total Therapy, The Old Surgery, Christchurch BH23 2EZ.

I work with clients to resolve problematic behaviours, beliefs, feelings and relationship issues. Deciding to have therapy is a big step for any client and I hope to work with individuals to become the healthiest version of themselves and to live the best life possible; no matter what challenges are faced. Therapy can help a client change some patterns of relating, habits or resolving painful feelings and more. The therapeutic relationship is unique and allows the client to work with a professional in a non-judgemental, respectful and safe environment.

I believe that therapy can be a wonderful tool to help people live happier more fulfilling lives. It can address a wide range of mental health issues such as depression, anxiety and grief. Therapy can also be used for purposes other than immediate mental health concerns. For example, if struggling with the stress of a new career, support at times of crisis and assistance with personal problems.

The counselling I offer at Total Therapy puts client autonomy at the heart of the therapeutic work. All information shared will be treated confidentiality and respectively within certain limitations which includes; harm to self, others or a child at risk.

Following a client enquiry, I will agree with the prospective client a time for a free introductory telephone consultation, where we can mutually agree if my service is right for them.

This will then follow with 50-minute counselling sessions, usually weekly, which are 1:1 and face-to-face. The sessions will take place in a professional, welcoming and private environment. The agreement will be regularly reviewed to ensure the sessions continue to meet client needs. The work maybe long-term, short-time or time-limited depending on the needs of the client.

Training, qualifications & experience

I qualified locally as a Counsellor in Bournemouth and have a Level 4 Diploma in Therapeutic Counselling. I am a member of the BACP (British Association of Counsellors and Psychotherapists) and work in accordance with their Ethical Framework. I am also a member of the HACP (Hampshire Association of Counsellors and Psychotherapists) and have an enhanced CRB check. I am fully insured for public liability and professional indemnity. I receives regular supervision to support my work.

I have been working with clients for the last two years and supporting them with a wide range of issues including; stress, anxiety, depression, parenting concerns, relationships, eating disorders, sexual identity, loss, self-esteem, bereavement, trauma, sexual violence, domestic abuse, child abuse, anger management, PTSD, redundancy and work-related issues.

I am a Humanistic Integrative Counsellor which means I can call on a range of theoretical approaches to support my client work. These include: Person-Centred, Gestalt and Transactional Analysis. I have had additional training in Compassion-Focused Therapy which is particularly beneficial when working with clients who have experienced any type of trauma. I undertake regular CPD in order to keep up my professional membership of the BACP.

I volunteer weekly with STARs, Dorset (Sexual Trauma and Recovery Service) providing one-to-one therapeutic support for clients who have experienced sexual violence, domestic abuse and childhood abuse. I feel privileged when clients feel safe enough to share their thoughts, feelings and emotions and we can start to explore their journey to recovery.

Member organisations


Other areas of counselling I deal with

Child Abuse

I have attended CPD training in:  'Understanding the Effects of Attachment Style on the Teenage Years', 'Domestic Abuse Awareness Training' and 'The Neuroscience of Early Relational Trauma and its Relevance to Clinical Work'.

Photos & videos

  • Location map of  counselling practice


£40 per session

10% discount for students, senior citizens and unemployed

Discounts available for long-term work

Further information

There is plenty of parking on site and in the surrounding roads and a bus stop directly outside the practice.  There is a quiet waiting room on the 1st floor with access to a toilet and drinking water facilities.

Client Testimonials

'Lori was respectful, understanding and very easy to talk to from the outset.  She managed to find me a session time that would fit in with my work commitments. The communication between myself and Lori made it easier to address my goals, whilst identifying some underlying issues and concerns. The best thing about the counselling was feeling able to discuss things at ease and being comfortable enough to open up so quickly and discuss things that had previously been hidden away.   I was very satisfied with the support I received' (Male client, 'M', 40-50 age range).

'Lori managed to find me a suitable time and date to meet within one day of contacting her.  The location was suitable for me and I felt treated with respect.  She provided me with information about her counselling practice prior to meeting with her face to face.  I had never received counselling before so I did not know what to expect, but I came to look forward to our sessions.  Lori's counselling sessions helped me achieve my goal when I was going through a very difficult time.  Overall, I was very satisfied with the support I received' (Male client, 'C', 60-70 age range).

Maps & Directions

Christchurch, BH23 2EZ

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: No

I am able to offer a different counselling practice location if wheelchair accessibility is required. Please contact me to find out more.


I have availability for afternoon and evening appointments.

Types of client

Young people
Older adults