Jessica Waller

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Available for new clients
Available for new clients

This professional is available for new clients.

Stoke-on-Trent, Staffordshire, ST3
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hello and a warm welcome to you!

I know it isn’t easy to seek out help during difficult times and a lot of the time we choose to suffer alone in our thoughts. I too have been where you are. Therefore, I hope to share some useful information to alleviate your anxieties and allow you to make an informed decision about the type of support you are seeking.

I  am a registered member of the British Association of Counselling and Psychotherapy (BACP) which means that I adhere to the BACP Ethical Framework for the Counselling Professions. 

As a therapist I offer a warm and non-judgemental approach keeping you at the centre of our work. Life is sometimes complicated and intense, therapy can provide a safe space to explore your thoughts and feelings at a pace that suits you.

I offer an empathic and professional approach, walking side by side in your journey to a more peaceful mindset. I have experience of working with a range of challenging mental health issues, including anxiety, depression, trauma, grief and loss, relationship conflicts and more. With a speciality in Addiction. 

Please visit my website for a more detailed description of my experience and the work I offer.

Restart | Recharge | Rebalance

Training, qualifications & experience

I qualified from Keele University with a MSc in Counselling & Psychotherapy

During this time, I worked with an organisation called Place2Be. This organisation offers therapy to children and young people within their high schools. I have worked with high school aged children, from 13 to 16 years of age. Here I worked with challenges such as, self-harm, suicidal ideation and low self-esteem.

I worked for MacMillan hospice at Leighton Hospital. Here I worked with patients and loved ones who had been effected by a diagnoses of Cancer. I worked with depression, OCD, anxiety and stress management. The surface offered therapy to adults of any age and this was over the phone or via video chat. 

Delamere Health is a rehabilitation treatment centre in Northwhich where I worked with a range of difficulties, such as:

  • Addiction
  • Substance Misuse
  • Addictive Behaviours and
  • Mental Health Issues

This has given me a huge amount of experience and I have dealt with a wide range of challenging behaviours and difficulties since working there, for example, trauma, ADHD, personality disorders, eating disorders, addiction, autism and many more mental health difficulties. 

I currently work as a freelance associate for high end private rehab facilities in Europe. I work here as and when I am needed which may impact our sessions from time to time. This is something that will be discussed further in our initial consultation. 

I offer Crisis Intervention for families struggling with addiction. There is more information about this on my website.

If you would like to chat about what I can offer you then please feel free to email me to set up a free 20 minute phone call to assess what it is you are looking for. 

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£75.00 - £90.00
Free initial telephone session

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors

Additional information

Children & Young People - £50 per session

Adult - £75 per session

Couples - £90 per session

I do offer student discount which we can discuss during our initial consultation

When I work

Mon Tue Wed Thu Fri Sat Sun

I offer online as well as in person sessions and have some flexibility. 

Please get in touch if you have any questions.

Further information

Stoke-on-Trent, Staffordshire, ST3

Type of session

In person

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

There is parking on the street. My drive is steep and there are steps leading up to my front door - if you are using a wheelchair but would like to have therapy with myself please get in touch to arrange a different, more appropriate means of therapy.

Online platforms

Google Meet