Jessica Tortosa Encinas Verified Professional Verified Professional
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Integrative Counsellor - MNCS Accredited - Work online only

About me

“Is anxiety affecting your relationship?”

When anxiety is present in your life it deeply affects how you feel and interact with others on a daily basis, so exploring the roots of that anxiety can help you understand where it's coming from and how to decrease it.

However, it's important to understand that the aim is not to eliminate anxiety all together, because it serves an important function, it warns us of potential threats to keep us protected.

“Do you feel disconnected in your relationship?”

"Is depression putting a strain on the relationship?"

“Do you feel like your family doesn’t get you?"

Sometimes tension builds up in any kind of relationship because things are not said or they are misinterpreted because of the way we phrase things.

It can also be because we don’t share the same values and can’t seem to agree.

If this sounds like you, I’m here to walk with you through your journey to a more open and genuine way of communicating with your loved ones to have the relationship you want.

Begin your journey today! Email me at:

About me:

I was born in Spain but I’ve called the UK home for 14 years, which is where I began my journey as a counsellor and later specialised in relationships counselling.

I chose to become a counsellor because as they say in this profession "we are all wounded healers", life teaches you to be humble and help others when they most need it. Because when you grow up without any emotional support, you wish there was that one person who would listen to you without any judgement, and was with you every step of the way until you felt ready to make it on your own. That is precisely the journey I would like to accompany you in.

My Vision

A world united by love and understanding without prejudice.

My Mission

My mission is to raise awareness of realistic & helpful narratives different to those passed down throughout generations in society, so people can become more understanding of others and learn to love themselves and others putting aside our differences to become a balanced and more united society.

My Values

Equity for all 

Let’s all be upstanders 

Together we make a difference

Mental health = Body health

My Services

I am an Online Psychotherapeutic Counsellor specialised in Relationship and Couples’ Counselling, working with UK based adult clients only (18yo +).

The sessions are carried out by one of the following methods: Videocall sessions or live-chat sessions using either Signal or Wire or alternatively email sessions using ProtonMail (these three platforms are all free of charge and GDPR compliant).

However, I also provide sessions through WhatsApp through the business app for those who wish to use this platform (taking into consideration that WhatsApp is not fully GDPR compliant). 

I offer a convenient online service which is confidential and secure using end-to-end encrypted communication.

I offer both individual and couples' relationship counselling, and counselling across a number of issues outside of the scope of relationship counselling. Please see the list in this link for all the issues I can help you with:

Training, qualifications & experience

Qualifications & Training

  • Level 5 Relationship Counselling Diploma
    (2019 Counselling & Psychotherapy Central Awarding Body)
  • Advanced Diploma in Psychotherapeutic Counselling
    (2016 National Counselling Society)
  • Diploma in Psychotherapeutic Counselling
    (2015 National Counselling Society)
  • Diploma in Hypnotherapy and Counselling Skills
    (2013 National Hypnotherapy Society)

Further Training:

  • Online & Telephone Counselling Certificate 80h
    (2021 Counselling Tutor) The course meets the 2021 BACP and ACTO competence framework requirements and has been awarded Quality Checked training recognition by the National Counselling Society (NCS)
  • Regularly undertaking CPD courses/lectures to ensure ethical and up to date professional knowledge to support clients (using Counselling Tutor among other CPD providers)


  • Over 5 years’ experience in private practice 
  • Over 2 years’ working with individuals and couples to improve their relationships
  • Over 10 years gaining technological knowledge which I incorporate in my private practice for efficiency and safety

Additional Information

  • Accredited Member of the National Counselling Society
  • Fully insured with professional indemnity and cyber-insurance for my online counselling practice
  • I only work online, not in person

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society (NCS)

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling Society


£50.00 per session
Free initial online session

Additional information

I offer a free 15 minutes consultation to discover how I can help you (this is not a therapeutic session).

Fees are structured in the following way:

Sessions for individual counselling are: £50 per session for videocall sessions/ £40 per session for live chat sessions / £30 for email sessions (per single email exchange).

Sessions for couples’ counselling are £60 per session (only available in videocall format).

When I work

Mon Tue Wed Thu Fri Sat Sun

Slots are subject to availability according to demand; these are the session starting times for the separate slots:

Mon-Fri: 9am & 10:15am & 14:15 & 18:30 slots

Sat & Sun: 18:30&20:00 slots

Chesterfield, Derbyshire, S45

Type of session


Types of client

Older adults

Additional languages



Jessica Tortosa Encinas

Jessica Tortosa Encinas