Jayne Cresswell

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MBACP, Dip.S.Studies
Available for new clients
Available for new clients

This professional is available for new clients.

Redditch, Worcestershire, B97
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hi welcome to my profile

Are you at rock bottom feeling anxious about the world in general right now, I can help you overcome your worries fears and anxieties through counselling. I am a qualified person centred counsellor with extensive experience over 20 years working in the private and voluntary sector in domestic abuse for survivors and perpetrators, family mediation, children who are in care proceedings, children who have left the care setting, university students, older adults, older adults who are main carers for life limited illness, bereavement, abuse and relationship issues, adoption. Dementia support for carers. I have run my own business over the last 10 years providing health and well being support for university students across the midlands who are currently on trainee social work placements. My work in the private and voluntary sector has been in Children's homes, family support organisations, and care homes for adults I have personal experience in supporting carers with dementia support. I am a member of BACP I have professional indemnity insurance and undertake regular supervision to fall in line with the BACP ethical framework

Changes in light of COVID 19

In light of Covid 19 following the government guidelines around social distancing I am unable at present to provide face to face sessions but will provide telephone support and online support as I value the importance of individual mental health and well being and in these uncertain times I want to support you with social isolation, help you move through the stages of grief and loss, the feeling of being completely overwhelmed by anxiety and fear. If you need to talk to someone about this don’t feel alone contact me. For NHS and key workers I am happy to discuss reduced rates in this extremely challenging and emotional all time. I can offer sessions in the day and evenings during the current time please contact me via email and we can look what are best for you

The counselling process

The counselling process is time away from your usual daily life where you can explore your thoughts and feelings at your own pace in a safe and confidential setting. Part of this process is looking at your past and making links to what is happening in your life now. I am a good listener, emphatic and trustworthy. I understand how difficult talking through traumatic experiences can be, I am here to listen. I will not judge you; I will not make you feel scared to discuss what’s happening around you or how you are feeling during our sessions. The importance of counselling is you feel comfortable to access counselling, you are able to feel comfortable to talk openly to me about how you are feeling and what you are thinking. Sessions are for 50 minutes and these can be block booked or week by week. The first initial session will be free of charge to enable you to see if you connect with me and you feel comfortable to start your counselling journey. Thank you for taking the time to read my profile.

Training, qualifications & experience

I have 25 years experience working in the social care and health sector with children and families and vulnerable adults working with domestic abuse, separation and loss, depression, anxiety, drug and alcohol addiction , carers living with loved ones with dementia . I also have experience working with student mental health as I run a business for trainee social workers who are on placement for a social work degree qualification . I provide health and well being  sessions for all students that are on placement and offer trainee supervision.

I have qualifications in

  • City Guilds NVQ level 3 -  2007
  • Effective communication
  • Well being and protection of children and young people
  • Assessment of children and young peoples needs and the development of care plans
  • Support social, emotional identity  of children and young people
  • Protect children and young people from harm, abuse and danger
  • City Guilds NVQ 4 - 2010
  • Develop methods and systems too communicate record and report
  • Help parents and carers to acquire and use skills to protect and take care of children and young people
  • Support individuals where abuse has been disclosed
  • Distance learning Diploma in Child Psychology  -2008
  • CPCAB level 2 certificate in counselling skills 2014
  • CPCAB level 3 certificate in counselling studies 2015
  • CPCAB level 4 diploma in therapeutic counselling 2017
  • Open collage diploma in supervision studies 2019

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

support  for older adults , parents and children around covid 19 at present the new normal how we adapt to this

Photos & videos


Concessions offered for

  • Keyworkers
  • OAPs
  • Trainee counsellors

Additional information

Free initial 30 minute session
£40 00 for a  1 hour session 
£50. 00 for an hour and a half supervision discount rate for trainee counsellors
Reduced rates for NHS workers in light of covid 19

When I work

daytime appointments

Monday and  Wednesday

evening appointments

Monday to Thursday


Saturday morning am to 12 o'clock

Further information


Our first initial session is a free 30 minute session over the phone, this is an opportunity to help you decide whether you feel at ease working with me and to discuss what is bringing you to counselling. lf you chose to work with me your first session will be booked at a time convenient for both of us. All payments for sessions are requested via BACS payment or cash  these details will be given during our initial 30 minute session  you can contact me via the email address or my mobile.

Cancellation and late arrival to  session

Where possible I  require 24 hours notice  if you arrive late you will have the session for the remainder of time we have left.

Redditch, Worcestershire, B97

Type of session

In person

Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme


In person

I have provided supervision to trainee social workers over a 4 year period.

View supervision profile

Jayne Cresswell
Jayne Cresswell