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Jacqueline Hall Person Centred Counsellor Young People & Adults MBACP Online/Tel

Nuneaton CV10 & Birmingham B9
07786 253595 07786 253595
Nuneaton CV10 & Birmingham B9

About me

I am a person-centred counsellor and registered member of the BACP (British Association of Counselling and Psychotherapy). I strive to provide a warm, confidential and supportive environment where you can feel comfortable enough to build a trusting therapeutic relationship. Within this safe space we can work together to help make sense of whatever it is that brings you to counselling, in order for you to move forward. Counselling can improve the way you cope with life, facilitate change and help you gain a better understanding of yourself. Whatever your reasons for accessing therapy, if it’s important to you, it’s important to me too. I will work with you without judgment, at your pace.

Our history shapes us into the person we are today and sometimes we need to address the parts of our past that are holding us back and preventing us from living life to our full potential. You may feel you would like to explore or address old unresolved issues in order to move forward with more clarity, or perhaps you are seeking counselling for a specific issue in your life. It may be that you are experiencing difficulties in your personal relationship or friendships, facing a crossroads in your career, mourning the death of a loved one or experiencing anxiety or depression. Maybe you just feel different to everyone else, or like you don’t fit in, or that no one really understands what its like to be you. Counselling can offer you the safe space you need to explore your world from your perspective and help you to feel that you are not so alone with your problems or difficulties.

I work with people from all walks of life and embrace the difference and diversity of each individual. Everyone’s journey is unique to them, but at the core I have found that fundamentally we all seek the same things; to feel content with who we are, to feel accepted, to reach our true potential and to feel the freedom that comes from self-belief and self-acceptance. I have over 25 years experience in the caring professions working with children and families, which has helped me to develop an understanding of the way our upbringing and early experiences shape our lives, and ultimately led me to pursue a career in counselling.

Training, qualifications & experience


Level 5 Diploma in Psychotherapeutic Counselling
BA (Hons) degree in Early Childhood Studies

Previous Experience:

Agency Counsellor working with adults and young people
Listening Volunteer with Samaritans
Bereavement Group Facilitator, 1 to 1 Bereavement Support Worker with adults and young people, Bereavement Group Worker with children
Counselling Tutor
School Counsellor

I currently work in private practice at The Custard Factory in Digbeth, Birmingham and Weddington, Nuneaton. I also work within an agency setting with adults and young people from 7 years of age

I have experience working therapeutically with issues including bereavement, attachment and loss, abuse, relationship issues, depression and anxiety, low self esteem, phobias, eating disorders, post traumatic stress, anger, loneliness, addiction, early childhood trauma and more

I am working towards accreditation

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Person-centred therapy


Fees are £40 per 50 minute session. Concessions available dependent upon individual circumstances. Please email for more details.

Concessions offered for

  • Low income
  • Keyworkers

The Custard Factory
125 Gibb Street
B9 4AA


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Due to the current climate I am now offering remote sessions via Zoom virtual meeting. Download the app for free. Email address required and a device with webcam such as a smart phone, tablet or laptop.


I am currently only available for online or telephone appointments.

Types of client

Young people
Older adults
Employee Assistance Programme
Jacqueline Hall Person Centred Counsellor Young People & Adults MBACP Online/Tel

Jacqueline Hall Person Centred Counsellor Young People & Adults MBACP Online/Tel