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Jacqueline Hall Person Centred Counsellor MBACP Online/Tel

Nuneaton CV10 & Birmingham B9
07786 253595 07786 253595

About me

About Me

I am a person-centred therapist and registered member of the British Association for Counselling and Psychotherapy.

I believe that therapy is a journey into the self. What makes you who you are? Why do you think the way you do? Do you find yourself frustrated, unfulfilled, wanting more from life? What’s stopping you from having the life you desire?

I offer a warm, confidential and supportive environment, where we can build a trusting therapeutic relationship together. Within this safe space we can explore what brings you to counselling, for you to move forward. Counselling can help you gain a better understanding of yourself, improve the way you cope with life and facilitate change. Whatever your reasons for accessing therapy, if it’s important to you, it’s important to me too. I will work with you, without judgement, at your pace.

Our history shapes us into the person we are today. What part of your history is holding you back and stopping you living life to the full? Are you weighed down with unresolved issues or unhelpful beliefs about yourself? Are you seeking counselling for a specific issue in your life? Perhaps you are experiencing difficulties in your personal relationship or friendships, facing a crossroads in your career, mourning the death of a loved one or experiencing anxiety or depression, or living with trauma. Maybe you just feel different to everyone else, or like you don’t fit in, or that no one really understands what it’s like to be you.

Counselling can offer you the safe space you need to explore your world from your perspective and help you to feel that you are not alone.

I work with people from all walks of life and embrace the difference and diversity of each individual. Everyone’s journey is unique to them, but at the core I have found that fundamentally we all seek the same things; to feel content with who we are and be the best we can be.

I have over 25 years of experience in the caring professions, working with children and families, which has helped me to develop an understanding of the way our early experiences shape our lives. I first embarked on my counselling training over 10 years ago, and have a particular interest in working with anxiety, grief and loss (including miscarriage and baby loss), stress, trauma, issues related to childhood, self acceptance, confidence, self esteem and self-discovery.

Contacting Me and What to Expect:

I welcome you to email or call me to arrange a free initial consultation to find out more about how I work, and for us to get a feel for each other before you commit to booking any counselling sessions. I have some flexibility with regards to availability, so an initial chat could help to work out the best mutually agreeable time for your sessions too. Despite currently not being able to work face to face, I am confident in my ability to offer good quality therapy remotely, and will strive to ensure you feel confident and comfortable throughout your time with me. I always work within a private setting where I can not be disturbed, respecting your privacy in the same way as I would when working face to face.

If you want to know more, get in touch. I look forward to hearing from you.

Training, qualifications & experience

Counselling Qualifications:

2018 Level 5 Diploma in Psychotherapeutic Counselling

2015 Level 3 Award in Education and Training

2014 Level 4 Diploma in Therapeutic Counselling

2012 Level 3 Certificate in Counselling Studies

2011 Level 2 Certificate in Counselling Skills

2010 Level 2 Certificate in Introduction to Counselling Skills

Other Qualifications:

BA (Hons) degree in Early Childhood Studies

Further Training / CPD:


  • Online & Telephone Counselling – Counselling Tutor
  • Working with Shame – Carolyn Springs
  • A Pluralistic Approach to Therapy – Mick Cooper
  • Relational Depth in Counselling and Psychotherapy – Mick Cooper
  • Mindfulness Workshop


  • Treating Generalised Anxiety & Panic Disorders – The Counselling Society
  • Supporting Young People with Mood Difficulties – Primary Mental Health Service
  • Understanding Attachment and Helping Children Feel Secure – Primary Mental Health Service
  • Eating Disorders Workshop – Primary Mental Health Service
  • Working with Children & Young People Diploma with Distinction
  • Working with People who Self Harm – John Monk-Steel
  • Anger Management Counsellor’s Training – Martin Hogg


  • Working with Addiction – Underlying Causes
  • Working with Bereaved Clients


  • Creative Therapy Workshop
  • Working Safely & Professionally with Erotic Transference & Counter-Transference – Sally Openshaw


  • Supporting Children with Bereavement & Loss – The Laura Centre


  • Equine Assisted Learning – Tracie Holroyd


  • Samaritans Training
  • An Introduction to Systemic Family Therapy – Peter Trowsdale


  • Bereavement Training - Mary Ann Evans Hospice

Previous Experience:

Previous experience includes - Counsellor within agency settings with adults and young people, Volunteer with Samaritans, Bereavement Group Facilitator, 1 to 1 Bereavement Support / Group Worker with adults and young people, Counselling Tutor, School Counsellor.

Current Position:

Due to the current restrictions I am working remotely via telephone and online counselling. Once I am able to get back to face to face sessions again, I will be returning to my private practices based at The Custard Factory in Digbeth, Birmingham and Weddington, Nuneaton. I also work for Mind – The Mental Health Charity, delivering a project aimed at improving mental wellbeing and reducing social isolation.

I have a significant amount of experience working with people with mental health issues such as anxiety, depression and trauma, people diagnosed with personality disorders, PTSD and bipolar. I will always strive to work safely and ethically with clients, regardless of their diagnosis, empowering clients to take back control of their own mental health whenever possible. If you have a diagnosed mental health issue, this is something we can discuss further within our free initial telephone consultation.

I am currently working towards BACP Accreditation.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Person-centred therapy


Fees are £40 per 50 minute session. Concessions available dependent upon individual circumstances. Please email for more details.

Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed


Currently offering telephone and Zoom counselling appointments


The Custard Factory
125 Gibb Street
B9 4AA

Key details

Sign language Unspecified
Other languages None

Type of session

In person
Home visits

Types of client

Young people
Older adults
Employee Assistance Programme
Jacqueline Hall Person Centred Counsellor MBACP Online/Tel

Jacqueline Hall Person Centred Counsellor MBACP Online/Tel