Emma Collens

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BACP - Accredited Psychotherapist & EMDR Therapist.

About me

You might look like you are coping on the outside, but inside you feel anxious, low, exhausted, overwhelmed or disconnected from yourself. Perhaps you have spent years adapting, masking, people-pleasing or questioning your own reality. Whatever has brought you here, therapy offers a space where you don’t have to manage everything alone. 

I’m Emma, a BACP Accredited Psychotherapist and EMDR therapist offering counselling and EMDR therapy in Twickenham, Windlesham and online across the UK. I support adults navigating trauma, anxiety, low self-worth, people-pleasing, burnout, grief, neurodivergence, chronic illness, disability, medical trauma and difficult relationship or family dynamics.

Many of the people I work with are thoughtful, sensitive and capable people who have learned to survive by adapting to everyone else. Therapy with me offers space to slow down, understand your patterns, reduce shame, rebuild self-trust and begin making choices that feel more connected to your own needs, body and capacity.

You may be looking for therapy because…

  • You are tired of masking, overthinking or trying to appear fine.
  • You feel burnt out from being the strong one.
  • You struggle with people-pleasing, guilt, boundaries or low self-worth.
  • You are ADHD, autistic, AuDHD, late-diagnosed or exploring neurodivergence.
  • You are living with chronic illness, disability, pain, fatigue or medical trauma.
  • You are recovering from narcissistic abuse, emotional neglect or confusing family dynamics.
  • You know things logically, but your nervous system still reacts as though you are unsafe.

EMDR therapy

I offer EMDR therapy for trauma, distressing memories, relational trauma, medical trauma, grief, anxiety and experiences that still feel emotionally “live” in the present.

EMDR can be helpful when talking about something alone does not fully shift the body-level reaction, shame, fear or distress attached to it. We would always work carefully and collaboratively, with preparation, pacing and safety at the centre.

Neurodivergent, chronic illness and disability-affirming therapy

A significant part of my work is with neurodivergent adults, disabled people, and those living with chronic illness, pain, fatigue or fluctuating capacity.

Therapy with me is not about forcing you to become more “normal”, more productive or more acceptable to others. It is about understanding what has shaped you, what has overwhelmed you, what has helped you survive, and what might now need to change.

My approach

I am an integrative therapist, which means I adapt therapy to you. My work is person-centred, trauma-informed and influenced by attachment theory, nervous system approaches, EMDR, CBT, compassion-focused ideas and anti-oppressive practice.

I offer warmth, curiosity, honesty and gentle challenge. I will not leave you to figure everything out alone — we work together to understand what is happening and what may help you feel safer, clearer and more connected to yourself.

If this resonates with you, you are welcome to send me a message here or through my website to arrange an initial consultation. Starting therapy can feel like a big step, but you do not need to have it all figured out before you reach out.

Training, qualifications & experience

Qualifications

  • ​BSc (Hons) Psychology
  • CPCAB Diploma in Therapeutic Counselling
  • CPCAB Level 6 Certificate in Clinical Supervision
  • EMDR Practitioner training through EMDR Academy
  • Triple Accredited (ICF, EMCC & AC) Professional Coach Diploma

Professional membership

​Accredited Member of the British Association for Counselling and Psychotherapy (BACP)

I work in accordance with the ethical framework and professional standards set out by the BACP.

Experience

I have over 15 years of experience supporting adults through trauma, anxiety, burnout, chronic illness, neurodivergence, grief, and major life transitions.

​My background spans charities, emotional support services, crisis support, private practice, and workplace-related settings, giving me experience of supporting people not only with emotional and psychological distress, but also with the impact these difficulties can have on confidence, capacity, work, and everyday life.

​Alongside my psychotherapy work, I also coach neurodivergent professionals and people living with chronic illness or disability, helping them navigate burnout, life transitions, workplace pressures, and more sustainable ways of working and living.

​My practice is supported by ongoing CPD and professional development, which helps me continue evolving my work in ways that are thoughtful, current, and responsive to the people I support.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Therapies offered

Fees

£85.00 - £150.00

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors

Health Insurance/EAP

  • Allianz
  • Aviva
  • Axa Health
  • BUPA
  • WPA
  • Lyra Health
  • Telus Health

Additional information

Fees

Individual counselling (50 minutes) : £85
EMDR therapy (60 minutes): £100
EMDR extended session (90 minutes): £150
Clinical supervision: £70 per 60 minutes

A limited number of concession spaces are available for low-income clients, students and trainee counsellors. Please email me to check availability 

When I work

Mon Tue Wed Thu Fri Sat Sun
Early morning
Morning
Early afternoon
Late afternoon
Evening

Type of session

In person
Online
Phone

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Organisations
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

My counselling room is wheelchair accessible, with disabled parking and accessible toilet. If you have access, sensory, fatigue, pain or mobility needs, please let me know. I will do my best to make therapy as accessible and manageable as possible

Online platforms

Whatsapp
Zoom
FaceTime
Bilateral Base

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