Emma Collens

Verified Professional Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

Available for new clients
Available for new clients

This professional is available for new clients.

Twickenham TW1 & Windlesham GU20
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Life can feel overwhelming at times and can often leave us feeling confused, anxious and exhausted. Navigating the various challenges in life and all the new emotions that can arise with these experiences can sometimes feel impossible to manage and leave us feeling lost and lonely. I can help you navigate this new and unfamiliar path you find yourself on by providing the space, compassion, empathy and expertise needed to understand and process your feelings, thoughts and behaviours that may be impacting your ability to reach your full potential and enjoy the life you have.

A little about me

As a fully qualified integrative counsellor, I anchor my practice in the person-centered approach, fostering a therapeutic relationship built on warmth, compassion, respect, and trust. Within a confidential, nurturing, and non-judgmental environment, I offer you the space to explore your feelings, emotions and behavioral patterns at your own pace.

I have extensive professional and personal experience working with people with life changing chronic illnesses and disabilities including but not limited to;

  • ME/Chronic Fatigue Syndrome
  • Fibromyalgia
  • Diabetes
  • Arthritis
  • Parkinson’s Disease
  • Wheelchair users
  • Multiple Sclerosis
  • Cancer
  • Gastrointestinal Disorders
  • Visual Impairments
  • Brain Injuries
  • Spinal Injuries

Whether you're grappling with a diagnosis, awaiting one, or struggling to adapt to life with a disability, I'm here to help you navigate the intense emotions and challenges that accompany such circumstances. These emotions may include;

  • Grief and Anger
  • Relief and Sadness
  • Hopelessness and Despair
  • Frustration and Fear
  • Depression and Loneliness

My dedication lies in empowering individuals facing these situations, supporting you in rebuilding shattered self-esteem, challenging negative and anxious thoughts that may be preventing you from reaching your potential and enjoying your life as well as fostering a sense of control amidst overwhelming changes. Together, we'll work towards rediscovering joy and embracing the possibilities within your new reality.

I also work with issues such as anxiety, depression, low self-esteem, anger issues, family conflict, self harm, PTSD and trauma as well as complex personality disorders and those who identify as neurodivergent.

The next step

If my approach resonates with you, please reach out via my website or contact details provided above. We can schedule a complimentary, obligation-free consultation at a mutually convenient time. During this session, we'll discuss your reasons for seeking therapy, your desired outcomes, and how we can collaborate to achieve your goals. I'll also outline my therapeutic approach and address any questions or concerns you may have.

Training, qualifications & experience


I have a BSc Hons in Psychology as well as a CPCAB Diploma in Therapeutic Counselling.  

I undertake various CPD training courses a year and pride myself on always evolving and enriching my skills as a counsellor to ensure I support my clients to the best of my ability. I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP) (registration no. 00926796), whose ethical framework and guidelines I adhere to.


I have 5+ years’ experience of volunteering with the Samaritans as a Listener as well as various other roles supporting both children with additional needs and the elderly in residential care homes.  I have also worked in various counselling charities as a counsellor dealing with a range of mental health issues.

I have extensive experience (both professional and personal) of working with disabled individuals and those adjusting to a new life due to injury/illness and all the overwhelming experiences and emotions that come with it.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.


£60.00 per session

Additional information

I have a limited number of low cost spaces. Please do contact me for more information 

When I work

I work Monday - Thursday mornings.  I am also able to offer flexible slots to those working shift work. Please message me for more information

Twickenham, TW1

Windlesham, Surrey, GU20

Type of session

In person

Types of client

Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

My counselling room is fully wheelchair accessible with disabled parking and disabled toilets. If any other additional support is required I will do my best to accommodate your needs

Online platforms

Emma Collens
Emma Collens