L. Caroline Charles BSc (Hons), UKCP reg psychotherapeutic counsellor, BACP

L. Caroline Charles BSc (Hons), UKCP reg psychotherapeutic counsellor, BACP


07949 094 792

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07949 094 792

About me

Experience has taught me that a welcoming, safe and supportive therapeutic environment is the key to emotional healing and personal growth. Working together, we will make sense of whatever has become a problem for you in the 'here and now' or enduring issues with their roots in the past. My hope is that you will not only understand and learn to cope with your symptoms but feel that you have been understood in the context of your history, gender, ability, sexuality and culture. I believe that often when we are confused, in pain or feel isolated, counselling/psychotherapy can provide us with the insight and skills that we need to make a lasting change.  My work focuses on helping you gain greater clarity and balance and expands your emotional experience and potential for making new, more productive choices.

My areas of interest are working with the symptoms of OCD, anxiety (social, panic or generalised), depression and low mood, disordered eating and trauma.

After our initial contact by phone or email, we can then meet for a face to face consultation (or over the phone for 'telephone counselling') to further discuss your requirements and to get a sense of how we might work together. Clients usually attend regular weekly fifty-minute sessions, arrangements can be either short or long-term, and there will be progress reviews with either option.

My fee is £45.00 per session or there is the option to buy a block of sessions with a discount (call for more information).

I offer a professional, respectful and confidential service face to face or over the phone.

I work from a comfortable modern practice in central Ipswich, IP1 2QA and should you arrive early for your consultation/session there is a waiting area with refreshments. There is parking nearby and good links with public transport. For a wheelchair user or those with mobility impairments, there is lift access to the first-floor counselling room. My counselling practice is within easy reach of Woodbridge, Felixstowe, Stowmarket and Colchester.

I work with men and women from age eighteen to elders and I am LGBTQIA supportive.

Training, qualifications & experience

I work/have worked in a voluntary and paid capacity within adult counselling services, including, Lighthouse Women’s Aid, Mentis Tree / Acorn (IAPT Contract), University of Suffolk (Student Services), NHS (IAPT).

Current course:

Post Graduate Certificate in low-intensity evidence-based CBT for anxiety, depression and low mood with the University of East Anglia

Selection of past courses:

Working Therapeutically with Disordered Eating with Professor Julia Buckroyd

Eating Disorders and Transition with Kel O'Neil

Is recovery from an eating disorder possible with Kel O'Neil

Eating Disorder Awareness: Towards a Greater Understanding with Kel O'Neil

The Overweight Patient: A Psychological Approach to Understanding and Working with Obesity with Kathy Leach

Core Characteristics of Addiction and Recovery with Noel McDermott

Addiction Awareness: Helping Addicted Clients Recover with Mike Eustace


Bachelor of Science (Hons) Integrative Counselling

Advanced Diploma Integrative Counselling

Diploma Integrative Counselling

Certificate in Counselling Skills

I am a registered member of the BACP (No. 247020) and UKCP (No. 2011163780) I adhere to their codes of ethics. My registered name is Lesley Caroline Charles.

Counselling training completed with Matrix College of Counselling and Psychotherapy and awarded by Middlesex University. I am committed to Continuous Professional Development (CPD) for best practice and development of my professional skills and knowledge.

Member organisations

Registered / Accredited


Accredited register membership


My fee is £45.00 per session or there is the option to buy a block of sessions with a discount (call for more information).

Maps & Directions

Ipswich, IP1

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Thursday and Friday evenings & Saturday

Types of client

Older adults
Employee Assistance Programme