Sandra Wines

Hi I’m Sandra Wines MBACP a trained counsellor in CBT, person centred with creative techniques. I can help promote your emotional health, by deepening a understanding of what difficulties that impact on ordinary everyday life. I can enable you to reach a goal or make a change in your life. I believe you can achieve this by a person-centred and non-judgemental approach.

I offer Counselling for adults/young people 12 yrs +. £40

This includes:​

Telephone
Face to face
Webcam options to turn camera off or on(or Audio) sessions on VSee
Email
Text chat

You as the client understand that online therapy is a different experience compared with face to face in-person therapy. These differences include the lack of visual and audio cues and the lack of immediacy in responding. Please consider this when choosing the type of services you would like to try.

I use a platform service called VSee for any video calls by downloading and adding my email address to access this. This comes with a business associate agreement in line with Privacy Rule of the Health Insurance Portability and Accountability Act.
In the event I deem the setting to not be sufficiently private, the session will be terminated and fees may still be due. Recording sessions without the explicit consent of both therapist and the client/s will be considered as breach of this service agreement.
A fee will be charged if we are interrupted by technical difficulties during the session.
Please ensure all devices are fully charged.

I encourage you to ensure you have a safe internet connection and your devices are password protected.

We will arrange an agreed number of sessions, which will be reviewed regularly, the sessions will last 50mins.

Cancellations and non-attendance:

On the basis that you give at least 24hrs notice prior to the time of your session there will be an alternative appointment offered. If there is a total of 2 missed or cancelled appointments it will be necessary for your sessions to be closed. A fee will be in included for late cancellations.

If there is a need to rearrange appointments due to unforeseen circumstances this will normally be arranged mutually at the previous session.

Professional Code of Ethics

As a Member or the British Association for Counselling (BACP), I abide by its Code of Ethics and Principles of Practice. Details of these can be found on the BACP website https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/.

You can also find out more about my background on http://sandrawines.co.uk

Confidentiality and information sharing

It may be necessary to break client confidentiality if it is felt that you or someone else could be a risk of serious harm. I will speak to you about how best I can support you in this unless to do so would put you or someone else at greater risk.

We will discuss this further and a consent form which I will ask you to sign to confirm you agree this being shared.

There are times when I can share information without your consent this is in the interest of your and the public safety such as the Terrorism Act, The Children Act, Proceeds of Crime and Road Traffic Act

I will discuss our work with a supervisor who will check I am working to the expected standards, your name, age and details of difficulties you are experiencing are discussed, no other information unless this is discussed with you in session as and when the need arises to break confidentiality.

Other considerations:

We will discuss on our first session confidential data, an assessment of your needs and agreement of this contract.
If I am unable to support you with your difficulties then I will do my best to support you access other help.
Please avoid alcohol or drug use will impair your ability in the therapeutic practice.
In the event of my death or sudden illness if I was unable to practice, I have a therapeutic executor and you will be contacted by them.
I ask for you to be in a confidential space when it is quiet, where you will not be disturbed.
You as the client understand that online therapy is a different experience compared with face to face in-person therapy. These differences include the lack of visual and audio cues and the lack of immediacy in responding.

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If you are experiencing a crisis or having suicidal or homicidal thoughts. As stated previously, if a life-threatening crisis should occur, you agree to contact a crisis helpline, call 999 or go to a hospital A&E department. Alternatively you can contact Samaritans online jo@samaritans.org or by telephone 08457909090.

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Note taking and general data protection regulations

I will make notes short factual notes during the counselling period and stored securely, you can ask for these at any time please apply for this in writing and email sandrawines@protonmail.com

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IMPORTANT NOTICE for clients who are outside the United Kingdom.

My professional indemnity insurance covers me to work within the UK and Northern Ireland.

If sessions are outside the UK and Northern Ireland some laws and restrictions may be in place and will need further information.

Young people 12+

£40 per hour. Face to face, telephone, text chat, video or email counselling

For more information about my services and what I can do for you, please browse through my website and do not hesitate reaching out with any questions.

https://sandrawines.co.uk