Sandra Wines

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MBACP (Accred) Online Adult and Young Person's Counsellor
Available for new clients
Available for new clients

This professional is available for new clients.

Poole, Dorset, BH16
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hi I’m Sandra Wines MBACP a trained counsellor in CBT, person centred with creative techniques. I can help promote your emotional health, by deepening a understanding of what difficulties that impact on ordinary everyday life. I can enable you to reach a goal or make a change in your life. I believe you can achieve this by a person-centred and non-judgemental approach.

I offer Counselling for adults/young people 12 yrs +. £40

This includes:​

Face to face
Webcam options to turn camera off or on(or Audio) sessions on VSee
Text chat

You as the client understand that online therapy is a different experience compared with face to face in-person therapy. These differences include the lack of visual and audio cues and the lack of immediacy in responding. Please consider this when choosing the type of services you would like to try.

I use a platform service called VSee for any video calls by downloading and adding my email address to access this. This comes with a business associate agreement in line with Privacy Rule of the Health Insurance Portability and Accountability Act.
In the event I deem the setting to not be sufficiently private, the session will be terminated and fees may still be due. Recording sessions without the explicit consent of both therapist and the client/s will be considered as breach of this service agreement.
A fee will be charged if we are interrupted by technical difficulties during the session.
Please ensure all devices are fully charged.

I encourage you to ensure you have a safe internet connection and your devices are password protected.

We will arrange an agreed number of sessions, which will be reviewed regularly, the sessions will last 50mins.

Cancellations and non-attendance:

On the basis that you give at least 24hrs notice prior to the time of your session there will be an alternative appointment offered. If there is a total of 2 missed or cancelled appointments it will be necessary for your sessions to be closed. A fee will be in included for late cancellations.

If there is a need to rearrange appointments due to unforeseen circumstances this will normally be arranged mutually at the previous session.

Professional Code of Ethics

As a Member or the British Association for Counselling (BACP), I abide by its Code of Ethics and Principles of Practice. Details of these can be found on the BACP website

You can also find out more about my background on

Confidentiality and information sharing

It may be necessary to break client confidentiality if it is felt that you or someone else could be a risk of serious harm. I will speak to you about how best I can support you in this unless to do so would put you or someone else at greater risk.

We will discuss this further and a consent form which I will ask you to sign to confirm you agree this being shared.

There are times when I can share information without your consent this is in the interest of your and the public safety such as the Terrorism Act, The Children Act, Proceeds of Crime and Road Traffic Act

I will discuss our work with a supervisor who will check I am working to the expected standards, your name, age and details of difficulties you are experiencing are discussed, no other information unless this is discussed with you in session as and when the need arises to break confidentiality.

Other considerations:

We will discuss on our first session confidential data, an assessment of your needs and agreement of this contract.
If I am unable to support you with your difficulties then I will do my best to support you access other help.
Please avoid alcohol or drug use will impair your ability in the therapeutic practice.
In the event of my death or sudden illness if I was unable to practice, I have a therapeutic executor and you will be contacted by them.
I ask for you to be in a confidential space when it is quiet, where you will not be disturbed.
You as the client understand that online therapy is a different experience compared with face to face in-person therapy. These differences include the lack of visual and audio cues and the lack of immediacy in responding.

If you are experiencing a crisis or having suicidal or homicidal thoughts. As stated previously, if a life-threatening crisis should occur, you agree to contact a crisis helpline, call 999 or go to a hospital A&E department. Alternatively you can contact Samaritans online or by telephone 08457909090.

Note taking and general data protection regulations

I will make notes short factual notes during the counselling period and stored securely, you can ask for these at any time please apply for this in writing and email

IMPORTANT NOTICE for clients who are outside the United Kingdom.

My professional indemnity insurance covers me to work within the UK and Northern Ireland.

If sessions are outside the UK and Northern Ireland some laws and restrictions may be in place and will need further information.

Training, qualifications & experience

Level 5 Online Diploma in Counselling.

An advanced diploma in therapeutic counselling.

Post Qualifying diploma in Counselling children and adolescents.

Foundation course CRUSE bereavement care.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Young people 12+


£40.00 per session

Health Insurance/EAP

  • Axa Health
  • Health Assured

Additional information

£40 per hour. Face to face, telephone, text chat, video or email counselling

When I work

Mon Tue Wed Thu Fri Sat Sun


Thursday  sessions. 9.30-4pm


Monday & Wednesday 10am - 1pm then from 2.-4pm & 6.30-8pm

Tuesday 10-5pm

Thursday 9.30-4pm

Saturday 9.30-12.30pm.

Further information

For more information about my services and what I can do for you, please browse through my website and do not hesitate reaching out with any questions.

Poole, Dorset, BH16

Type of session


Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms

Sandra Wines
Sandra Wines