Polly Hayes

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About me

Hello, I'm Polly 🌸

I believe counselling is a vital and compassionate role — one that offers support when life throws up challenges that feel too overwhelming to navigate alone. If you're reading this, you've already taken a brave and important first step towards easing some of that weight.

I am an experienced practitioner offering a calm, collaborative space where we can explore what you’re facing, at your pace. My work covers a wide range of areas including coping with loss, managing anxiety, building self-esteem, improving sleep, and navigating self-exploration in relation to neuro divergence — whether you are pre- or post-diagnosis. I also work with clients to understand sensory processing and how it impacts daily life.

This isn’t an exhaustive list — I recognise that each person experiences the world in their own unique way. That’s why our sessions are shaped around you. I don’t take a one-size-fits-all approach; instead, I offer a flexible, empathetic environment where you can feel heard, respected, and understood.

To give a little personal background I have life experience of autism and ADHD. At an early age I witnessed domestic violence which caused the breakdown of my parents marriage and loss of contact with my father. In my early twenties my mum passed away after a short battle with cancer. These experiences shaped me there is no doubt, I have had my own therapy which is an on going journey that supports my curiosity and self reflection. 

If you're curious about starting therapy, I welcome you to get in touch. Let’s see if working together feels like the right step for you.

Training, qualifications & experience

  • CPCAB Level 4 Diploma in Therapeutic Counselling 
  • ABC Level 3 Certificate in Counselling Skills 
  • Polyvagal Informed Therapy Master Class with Deb Dana, LCSW Stephen Porges, PhD 
  • Engaging with Supervision 
  • Integrating Somatic Techniques in Therapy - Presenting specialists include Gabor Matè, Janina Fisher, Tamu Thomas 
  • Member British Association for Counselling and Psychotherapy  
  • Accredited Member National Counselling and Psychotherapy Society
  • Volunteer at York Mind Uk 

Member organisations

school Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

NCPS
National Counselling & Psychotherapy Society (NCPS)

The National Counselling and Psychotherapy Society This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations. In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

National Counselling & Psychotherapy Society
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling & Psychotherapy Society

Areas of counselling I deal with

Therapies offered

Photos & videos

Fees

£55.00 per session

Additional information

I ask for payments to be made at least 24 hours in advance of each session through BACS bank transfer. 

When I work

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
Night

 If you'd like more information please contact, I'm happy to discuss further. Thank you 

Further information

My room is on the first floor with no lift access. There is free parking outside and easy access from the river by bike or foot. 

Session information - I provide both short term sessions lasting six to twelve weeks and long-term open-ended sessions.

Short term is best more immediate day to day challenge, we will agree on one area or goal to work towards. If at the end of a block of sessions you would like to explore more the option is open and available. Once our therapeutic relationship is established some clients like to come back for a short block of sessions, finding the 'check in' with self beneficial to maintaining overall equilibrium. 
Long term gives more us more time and space to explore life experiences as a whole. Where there is trauma, its cause and how it has created deep-rooted patterns of behaviour. Together we can explore creating a sense of personal safety and development of coping strategies. 

Fulford Industrial Estate, York, North Yorkshire, YO10

Type of session

In person
Online

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check info

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

My room is on the first floor of the building up two short flights of stairs. There is no lift

Online platforms

Google Meet
Whatsapp
FaceTime
Microsoft Teams