Hi my name is Hayley
I have gained specialist training to support adults and children that may be suffering with low mood, anxiety & depression, having an impact on their day to day life.
low mood can be brought on with the loss of a loved one, poor relationships and family Issues. I offer a safe, non-Judgmental, trustworthy, confidential approach
If you feel stuck and unable to move forward with a particular difficulty, and not know what you want, but simply feel you need to talk things through with someone, or If you are experiencing thoughts of taking your own life or using self harm to deal with experiences that have had a impacted on your life, please do not hesitate to give me a email or text and I promise to answer your message on the same day with no commitments
Whatever the circumstances I provide a caring and productive counselling service gaining trust and a therapeutic relationship in which you will feel emotionally supported while you explore whatever issues you want to bring to your sessions.
I am able to offer support either in the comfort of your own home, the counsellors home, workplace, via telephone or video call
I am also able to offer adults walk and talk therapy sessions from the safety of your own home if appropriate for your therapy needs. This option can be useful when working with certain phobias
Training, qualifications & experience
Fully insured and a registered member of the BACP (British Association Of Counselling and Psychotherapy)
20yrs ongoing experience working within the NHS
Diploma in Person Centred Counselling.
Degree in Mental Health & Social Care.
Smoking Cessation Advisor
level 3 Safeguarding Children young People & Adults.
Incredible Years Parenting Programme.
(ASIST) Applied Suicide Intervention Training
Mental Health First Aid certificate
Enhanced DBS for working with Children
British Association for Counselling & Psychotherapy
BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.
Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.
All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.
Areas of counselling I deal with
From £30.00 to £40.00
Concessions offered for
EAP/Health Insurance Providers
Initial telephone consultation; Free.
This usually takes about 30 minutes and is where you can ask any questions regarding our potential sessions
price of £35 children
Couples Counselling: face to face; £50 per 50 minute
Counsellors in training personal therapy; £25
You are not tied into any set amount of sessions, you can have as many or as few as you need/want.
All fees are paid by bank transfer or cash at the beginning of the session.
If 4 sessions are booked and paid for upfront this is reduced to £30 per session
OAP & limited income are at a reduced rate, please contact for information.
Monday - Friday 17..30 - 21.00
Bank Holidays 10.00- 17.00
Saturday -Sunday 10.00 - 12.00
What is Counselling? Counselling is a talking therapy offered on a confidential, one to one basis, within the boundary of a contract, agreed by client and counsellor, with no judgement.
What is a counselling contract? Our counselling contract will set out the boundaries of how we will work, covering things such as; • Confidentiality, • How I store your information, so I am GDPR compliant • The length and frequency of our sessions, • The price of our sessions, • How to cancel and what happens if you cancel, • Complaints We talk through this contract together and you are able to add things to it if you so wish.
What is the BACP? The BACP stands for the British Association for Counselling and Psychotherapy. The BACP is a professional association for counsellors and psychotherapists. They work to ensure clients are protected and can receive safe, ethical counselling from appropriately qualified counsellors. www.bacp.co.uk
How do I know you work safely? As a registered counsellor I adhere to their ethical framework for good practice and their professional conduct procedure. This code of ethics has been put in place to ensure I am working safely, it can be viewed on the BACP website at www.bacp.co.uk/ethical_framework
How long is a session? 50 minutes to an hour
What happens in the initial telephone conversation? We have a talk about what brought you to counselling and what you want. I will explain how I work and what I can offer. We will discuss if you want to work with me, confidentiality, dates and times for our sessions, how your information is stored and any concerns/questions you may have.
Do you tell my GP what we talk about? The content of our sessions is confidential. There are some exceptions to this, such as if your or someone else's life is at serious risk, there is criminal activity or a safeguarding risk. I will discuss these exceptions further at our initial meeting and you can ask any questions about it at any point. Any other information will not be passed on without your consent. All your personal information is stored securely according to GDPR (2018) regulations).
What happens if I need to cancel or miss an appointment? If you are unable to attend a session please try to give at least 48 hours’ notice, I will endeavour to do the same.
What if I have Support from another service? I can still work with you if you are receiving support from another service and we would need to discuss your needs at the initial consultation. If you are receiving care from the mental health team I may need permission from you to communicate with them (though I will not be discussing the exact content of our sessions).
What do I do if I have a complaint? If you are not happy with the service you have received you may wish to make a complaint, but hopefully we could discuss this in the first instance. Formal complaints can be submitted to the BACP.(www.BACP.co.uk). The British Association for Counsellors and Psychotherapists (BACP) has more information and information sheets on things such as how to get the best from your therapist and what to therapists mean by professional boundaries
If you have any more questions or wish to discuss your needs please feel free to contact me for an informal chat.