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About me

Being an integrative psychotherapist means that I am able to draw upon a range of therapeutic approaches in order to best support my clients. No two clients will ever be the same, even if what they are bringing to therapy may on the surface be perceived as similar. The way we feel, think, and react to life's events and stressors, even everyday life, will be done in very personal and individual ways. So my approach and response to my clients, mirrors and respects their individuality, and being an integrative practitioner equips me to do that.

My approach is 'relational' and includes: person-centred, humanistic, gestalt, existential, and psychodynamic approaches. I draw on these because I have consistently found them to be insightful and helpful for clients.

Training, qualifications & experience

Registered member of BACP (British Association for Counselling and Psychotherapy) - M375681.

Post Graduate Diploma in Integrative Counselling and Psychotherapy (Level 7 - BACP accredited).

Post Graduate Certificate in Counselling Skills.

BSc (hons) Psychology (BPS accredited).

I have experience of dealing with a whole range of different issues from my time in third sector and local authority settings, and worked with many different people, who have sought counselling for many different reasons. I approach each new client acknowledging and respecting their uniqueness, so look to avoid attaching 'presenting issues' or labels to clients, and endeavour to 'meet' the person as a whole, who is in the room with me.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Concessions offered for

  • Keyworkers

Additional information

Fees: £45 per 50 minute session. Skype/Zoom or telephone sessions are £40 for a 50 minute session.

Counselling students: £25 per 50 minute session.

I can offer discounted rates for counselling students during your studies. Not only for meeting course requirements in terms of hours, but also as an opportunity for extra support during your training, which has the potential to require you to acknowledge and process difficult things during this time.

Fees are to be paid at the end of each session, either by cash or cheque. Bank transfers may also be arranged. For Skype/Zoom or telephone sessions, payment is made by bank transfer, usually before the session takes place.


Tuesday mornings and weekend appointments are available at Abergavenny Complementary Practice. I can also offer telephone or Skype/Zoom sessions at flexible times throughout the week.

Further information

I became a psychotherapist because I truly believe in the benefits and power of counselling. It can be incredibly restorative and healing, but also mentally tough at times, requiring courage and commitment. I feel very honoured to be trusted and support clients on their very personal, individual, journeys, and offer a collaborative, relational healing space. You are the expert on yourself, not me, and I offer you a supportive, safe space to unburden, explore, unpick, deliberate choices, restore your self-belief, or identify unhelpful behaviours.

Abergavenny Complementary Practice
Henton House
28 Monk Street
Sir Fynwy

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

The room is on the ground floor of the building, with no steps to navigate, so is wheelchair accessible, or suitable for those with other disabilities.

Additional languages


Caroline Hernon-Biggs

Caroline Hernon-Biggs