North Staffs Mind

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Available for new clients
Available for new clients

This professional is available for new clients.

Stoke-on-Trent ST1 & Newcastle-under-Lyme ST5
Available for new clients
Available for new clients

This professional is available for new clients.

About us

At North Staffs Mind we won't give up until everyone experiencing a mental health problem gets both support and respect. We are your local Registered Charity specialising in emotional wellbeing and mental health for over 40 years.

By commissioning our services you can help us to reach out to more people who need our services in North Staffordshire.

We can offer our Adult and CYP service at our offices, based in Hanley.

Free to access services:

North Staffs Mind offer Free Counselling Sessions for mild to moderate emotional and mental health issues, provided by our Counsellors in training, limited number of spaces available.

North Staffs Mind are proud to support Counsellors in Training from our local Universities where they are completing a Counselling Diploma or an MSC in Counselling and Psychotherapy.

All students undergo a thorough interview process, receive regular clinical supervision and line management from a paid member of our team, and attend further training facilitated by North Staffs Mind.

These free sessions are in high demand so contact North Staffs Mind today on 01782 262100 

Adult Instant Messenger Service

Our Adult Instant Messenger Service is open Monday and Thursday, 5.00 to 8.00pm and Friday 12.00 to 3.00pm. We offer an online chat about anything that is affecting your mental health and emotional wellbeing. Please note, this is not a crisis service. To access this service during the times listed above, go to our home page, and click on the chat widget.

Adult Support Groups

  • Social Support Group (Over 18) Every Tuesday 6pm-9pm RVS Building, Charles Street,Hanley, ST1 3JP
  • Be Excellent To Each Other
  • A Men's Group: Every Wednesday 6pm-8pm Ashley 1 Building, Staffordshire University, Leek Road
  • Community Lounge: Every Thursday 12:30pm-2:30pm Bentilee Neighbourhood Centre
  • Wellbeing Wednesday’s Drop-In: Every Wednesday 1.30 to 3.30pm Longton Mind Shop, The Strand, Longton
  •  Biddulph Library Drop-In: Friday Weekly 11am—1pm Biddulph Library, Tunstall Road,
  • Newcastle Library Drop-In: Monday Weekly 11am—1pm Newcastle Library, Barracks
    Road, Newcastle-under-Lyme

Further information for our groups can be found by visiting:

Paid for Services

Counselling for Adults
One of our highly trained counsellors will work with you to improve your emotional wellbeing.

  • Free initial consultation
  • Competitively priced
  • At a mutually agreed time and frequency
  • We offer Telephone, Online or Face-to-face sessions
  • A range of interventions to suit your needs including CBT methods, Solution Focused based and Person-Centred therapy
  • A diverse range of experienced and professional therapists.

We can accommodate appointments Monday – Friday including some evening appointments. We are also able to work via telephone or online.

Counselling for Children and Young People

Our CYP service offers various ways of supporting children and young people aged 5 to 18 years who are experiencing mild to moderate emotional or mental health issues. One-to-one support is aimed at helping young people decide how best to manage their emotional health, by understanding and exploration of issues, building resilience and offering interventions and coping strategies.

Free support can be accessed via – delivered 7 days per week so that children and young people can get instant access to support via a live chat function. Additional features on the site include information and support for children and young people, care givers and professionals via self-help resources (videos, podcasts, and e-leaflets); and signposting into relevant local services.

Counselling in School's

Since 2007, we have been commissioned by a variety of primary, middle, and high schools who commission our service to work with their students. We offer a schools counselling service which provides face to face sessions or remote sessions via Zoom. All counsellors are qualified and experienced to work with CYP.

In a school setting. We offer a whole school approach, working with schools and parents, where appropriate. Supervision, DBS fees and insurance are covered in our costs. If you are a professional working in a school and would like to know more about how our service can support your students, please do not hesitate to contact us.

Clinical Supervision

We are well equipped to offer supervision to staff from other agencies, both counselling and non-counselling, having vast experience as mental health service providers and suitably qualified staff. Supervisors will be staff members specifically identified as having worked with clients who present with multiple and complex problems, and therefore understand the strains that can be placed on staff as a result.

We offer group or individual supervision at a competitive price. Our sessions can be offered remotely or face-to-face.

We are competitively priced and offer reduced rates for trainees.

Training and Development

North Staffs Mind offer a range of high-quality training workshops on a variety of topics associated with mental health. Examples of some workshop titles are: ‘Mental Health Awareness’, ‘Managing Mental Health in the Workplace’, ‘Understanding and Managing Stress’, ‘Well-being and Resilience’, ‘Understanding Self-Harm’. All our trainers are qualified experienced therapists who hold a case load of clients; this means the training that we offer is informed by the knowledge and understanding we gain from working directly with those with mental health issues. We can offer remote as well as face to face training and in doing so, strive to maintain our high standards of delivery and ensure that workshops remain interactive and enjoyable, as well as informative. Our training represents excellent CPD for professionals, as well as providing expert input around mental health for businesses and employers.

Anyone interested in our training can access our website or email

Training, qualifications & experience

Our counselling staff are all qualified to at least Diploma level in Counselling and many staff have MA or MSc level qualifications, as well as a range of previous professional backgrounds. This applies to paid and unpaid staff. We do have some trainees who are currently on Diploma or MA/MSc level courses. Many of our counsellors are also individually accredited by the BACP.

Member organisations *

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


£20.00 - £40.00

Concessions offered for

  • Unemployed

Additional information

We offer one-to-one counselling at the cost of £40 per session.

When we work

We offer a variety of daytime and evening appointments face to face in Hanley and remotely via zoom or telephone.

Further information

To include individuals who may be unable to meet the full cost of our service, i.e. those claiming certain benefits, we are able to accommodate some limited sessions at the cost of£20 per session, subject to availability.

North Staffs Mind, 83 Marsh Street, Hanley, Stoke-on-Trent, Staffordshire, ST1 5HN

78 King Street, Newcastle-under-Lyme, ST5 1JB

Type of session

In person

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Our offices at the Dudson Centre in Hanley enables us to offer counselling to clients who experience accessibility issues. Alternatively, we are also able to offer therapy via Zoom or telephone


In person

We offer group or individual supervision at a competitive price.

View supervision profile


North Staffs Mind
North Staffs Mind