About me

I have had a private counselling practice in Totnes since 2011 and continue to practise in central Totnes and central Exeter. I have a background in nursing in the NHS having worked in the specialty of cancer for many years.

It takes courage to recognise that we need help and to come forward to ask for it when we are in distress and when dealing with a problem that we can't work out for themselves. Counselling can help us see the bigger picture. Distress ranges from stress and anxiety about things in life: feelings of being out of control; feeling a sense of being overwhelmed or confused, depressed or sad, even for no definable reason; feeling hurt or vulnerable, angry, frustrated, desperate, or needy because of particular circumstances or our life history.  It can also show up as being very emotional all the time or just as a feeling of flatness and pointlessness and as a ‘nervous breakdown’.  Guilt, shame and regret also can deeply affect us.  Having physical pain, chronic ailments and poor health can also take their toll. All forms of distress can affect our well-being and relationships.

Counselling is very effective for trauma. More is known now about the long-term effects of both shock trauma and developmental trauma.  Whether it be a specific shocking and frightening one-off event or emotional abuse, protracted neglect, abandonment, rejection and hurt which may even be in the distant past, the impact on our mental health can be marked. Also, the effects of short- and long-term grief and loss and can take its toll.

My approach is of unconditional acceptance and non-judgemental understanding of all that you are and bring. I try to come alongside you according to your level of comfort, in a safe space of caring, trust and confidentiality.  Counselling brings new insights and awareness of our problems and can help to unpack emotion and understand our behaviour and that of others. Ultimately it can help us to develop compassion and empathy for ourselves.

I work with individuals and couples.  In both cases, relationship difficulties are often at the heart of our distress and affect how we feel in ourselves. I wish for women and men to understand one another better in order to create loving partnerships. I also believe that understanding the differences between women and men is necessary to achieve this. I am influenced by the ideas of Alison Armstrong, (Understandmen.com). My couples approach is based on the model of Emotionally Focused Couples Therapy (EFT), as developed by Dr Sue Johnson (Hold Me Tight). It is a collaborative, structured, usually short-term therapy approach.  I am currently I training to become a certified EFT couples' therapist.

Training, qualifications & experience

  • Advanced Diploma in Humanistic-Integrative Counselling, the Iron Mill Institute, Exeter, 2009
  • Registered Nurse  (now retired) - cancer nursing and Oncology Research.
  • Volunteer counsellor - Devon Partnership Trust (NHS mental health service provider), 2008-2011
  • Member of the British Association for Counselling and Psychotherapy (MBACP).
  • Completed the Women's Initiatory Journey in 2014, facilitated by Elisabeth Josephs-Serra, Culture of Honouring/Social Alchemy
  • Counsellor for Torbay Care Trust's Carer Support scheme from 2014-15.
  • Trained in Emotionally Focused Therapy (EFT) - Externship in London 2018, Core Skills, all modules completed 2021.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Food and anxiety/depression/mental illness.

EFT - Emotionally Focused Therapy for couples.


£45.00 per session

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

£45 per hour-long session for individuals.  Introductory session is £25

£65 per hour-long session for couples.  Introductory session is £35.  

Concessions available as negotiated.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Mondays and Fridays in Exeter.  Tuesdays and Wednesdays in Totnes.

Further information

I have full Professional Civil Liability Insurance.

Free parking is available in Totnes and here are numerous car parks nearby in Exeter.

Unfortunately I do not have access for wheelchair users.  There are stairs to access both my counselling rooms.


Totnes, Devon

Type of session

In person

Types of client

Young people
Older adults

Key details

Stairs to both counselling rooms

Additional languages


Online platforms



Ingrid Koehler

Ingrid Koehler