Helen Hines PG Dip Couns and Psych MBACP Accred

Helen Hines PG Dip Couns and Psych MBACP Accred

New Cross Natural Therapy Centre
394 New Cross Road
SE14 6TY


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About me

Experienced qualified counsellor and psychotherapist. Due to Covid 19 I am currently offering telephone, Skype, Whatsapp and online counselling instead of face to face sessions. I'm here to help you to overcome any difficulties you currently have with your thoughts or feelings. Whatever struggles or hardship you face I can support you by providing a warm space where you can feel understood and accepted in your experience of life.

Typically what might bring people to therapy is stress, anxiety, depression or anger. Or maybe separation and divorce or relationship problems, or work problems. Or possibly sadness as a result of bereavement or change. Some people identify a lack of self confidence or self esteem or have other challenges such a feelings of guilt or shame.

How counselling can help
My therapeutic approach is integrative with an emphasis on humanistic. I aim to work with your way of thinking and to progress towards your chosen goals. I hope to enable you to develop your ability to cope with difficulties by having the opportunity to express your thoughts and feelings and to build your own skills so that you are able to improve your quality of life and feel a freedom to be yourself.

My intention is that you will experience a level of authenticity and insight that helps you to heal or feel empowered, and additionally learn strategies for altering your responses to life. Some of these will be practical day to day mood changing techniques; others will involve confidence and relationship building skills. Overall I hope that our time together will enable you to feel more in tune with how you want to be in your life.

How it works
I work on a number of different levels and move between these. I recognize the influence of thoughts, feelings, behaviour, the here and now, the past including looking back at childhood. I also respect the importance of your own values and spiritual beliefs.

As well as a particular focus on our working relationship I also bring in a number of techniques as and when they become relevant and working with what best suits you. I take an experimental approach and provide the opportunity for trying things out both within and outside the session. Sometimes this involves using Cognitive Behaviour Therapy (CBT) which is a practical opportunity to notice and change ways of thinking and behaving. At other times I might suggest image making or writing.

Creativity is an important aspect of my counselling. This comes about in many ways, partly through our conversation. I also work with pictures and objects, sometimes using an art therapy approach to enable you to make images which help to develop understanding. Alternatively we may use photographs or found images. Working with your inner child and inner parent might also be a part of this.

Learning new strategies for coping with life and changing ways of thinking can also involve Neuro Linguistic Programming (NLP), this is a positive approach to change which is particularly goal focussed. As part of this I might teach relaxation techniques or ways of changing your thinking patterns that can help you to be successful, peaceful and happy.

Training, qualifications & experience

I have been a counsellor for 15 years, a life coach for 17 years, a counselling supervisor for 11 years. I have also been a group facilitator and trainer on personal development courses.

My training
I am a member of the British Association for Counselling and Psychotherapy and my core training is a BACP accredited post grad diploma in Counselling and Psychotherapy from University of East London. I also work according to the BACP code of ethics. I have trained to be a superviser for other counsellors on a person centred supervisers training run by Temenos. I have also trained additionally in Art Therapy, Working with the Inner Child, Group Therapy, Mindfulness, Neuro Linguistic Programming, Babette Rothchild’s approach to Working with Trauma, and Christine Padesky’s Cognitive Behaviour Therapy training.

My background
My experience in counselling has included working in university and college services providing counselling for students. I have also been a counsellor in a bereavement service, an alcohol service, a GP referral service and a school. I have worked with a wide range of people; of all ages, students, people working in corporate settings, artists, teachers, unemployed people, people from different ethnic backgrounds and from other countries, gay men and lesbians and people with disabilities.

Additionally until 2016 I worked at SANE where I trained and supervised volunteers who provided emotional support and information to people affected by mental illness; an important part of this role was to understand the impact of mental illness and the ways it is responded to in the health service and within society.

Member organisations


Accredited register membership

Other areas of counselling I deal with

Covid 19, Corona virus




Writer's block


Suicidal thoughts



Women's issues

Men's issues

Feeling lost



The cost is £50 per session with a few concessionary places available for students and people on a low income. I ask for 24 hour’s notice of cancellation of a session or the full fee is payable. Sessions are usually on a weekly basis. Some occasional telephone counselling sessions are also a possibility.

Further information

I am based in New Cross Natural Therapy Centre. There is free parking outside for clients. It is 2 minutes from New Cross Station and there are buses going to Lewisham, Greenwich, Deptford and Brockley passing infront of or near to the building.

Maps & Directions

London, SE14 6TY

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: None


Accessibility information
Wheelchair user access: No

There are steps up to the front door and within the building to the counselling room.


Due to advice on Covid19 I am currently offering online, telephone/Skype/Whatsapp instead of face to face sessions. My availability is more flexible during this period.

Types of client

Older adults
Employee Assistance Programme

Supervision & training

I offer supervision individually and in groups.

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