Gennie Mockford Verified Professional Verified Professional
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BA(Hons), MA (Distn), Reg.MBACP, MNCS, ICEEFT; Relate Reg

About me

I specialise in marriage and relationship counselling - my training and experience gained over 17 years with the Marriage Guidance Charity, Relate and also in private practice.

Couples get caught in a negative cycle of conversations and behaviours that evolve over time and are difficult to resolve – there are sometimes just too many layers to work through or the emotional risk is too great.  The relationship may become distressed or “stuck”.  Each of you may long for closeness and understanding;  you try to communicate but...

•  your relationship is “distant” and you cannot reach each other?

•  you avoid conversations about difficult subjects to prevent arguments?

•  your arguments seem to go around in a cycle that goes nowhere?

•  conflict and arguments leave you feeling hurt, angry, resentful and very alone in the relationship?

•  you feel unhappy because you are not understood or cared about?

•  you’ve been hurt in the past and unable to forgive – an affair maybe?

Is this familiar?

I offer marriage and relationship counselling to couples and individuals.  My aim is to explore the issues and support you both to emerge from your current difficulties to a place where you can rebuild trust, re-discover mutual needs, gain understanding and build a physically and emotionally stronger relationship. Please visit my website page, "What Clients have said".

On a personal level, one could say I’ve had the “experience of life” where the many challenges I’ve faced have shaped and developed me. I have enjoyed a long and fulfilling career in adult education, training and careers advice sector - the decision to train as a counsellor was led by personal experiences and a wish to make a difference to others who are seeking change. I hope my knowledge, experience and training will be helpful to you.

I’m an accredited member of the NCS Professional Standards Authority Register and a registered member of the British Association of Counsellors & Psychotherapists (BACP) and practice within their Code of Ethics.   I’m also a member of the International Centre of Excellence Emotional Focused Therapy (ICEEFT).  I hold a full Professional Indemnity and Public Liability Insurance.

My practice room is on the Business Park South, Oxford OX4 where you will find a warm and safe space in my therapy room to explore what is happening for you right now. It will be a place where you are not judged but are valued, listened to and understood.  Your confidentiality will be respected

Finding a counsellor or therapist that you feel comfortable with is very important.  If you would prefer to discuss your situation informally or you want to find out whether we can work together, please do ring me.  You are under no obligation to book an appointment. My mobile No is:  07827224682 or email:

Flexible day and evening appointments are available – face to face and video conferencing platforms.

Training, qualifications & experience

MA (Dist)  Counselling – Goldsmiths College, University College London

BA (Hons) Post Compulsory Education – Brookes University, Oxford

Certified Emotionally Focused Therapist - International Centre of Excellence Emotionally Focused Therapy (ICEEFT)

Certificate in Marital & Couple Counselling Theory & Practice – Relate

Certificate in Counselling Theory & Practice - CSCT

CPD is essential to my work and personal development and I regularly attend workshops and training to enhance my knowledge and inform my practice.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society (NCS)

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling Society


Concessions offered for

  • Keyworkers

Additional information

Initial Consultation (55mins):  Oxford: £60.00

Ongoing Sessions:  (55mins):  Oxford:  £65.00

Covid-19 crisis:  Reduced rate for Keyworkers 

When I work

Daytime and Evenings

Further information

17 years experience as a Relate therapist working with couples and individuals.

I’m an accredited member of the NCS Professional Standards Authority Register and a registered member of the British Association of Counsellors & Psychotherapists (BACP) and practice within their Code of Ethics for Counselling.

I hold a full Professional Indemnity and Public Liability Insurance.

Member organisations

  • Accredited MNCS
  • Registered Member BACP
  • Member International Centre of Excellence, EFT (ICEEFT)

South Oxford Business Park, Oxford, Oxfordshire, OX4

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Lifts available in Oxford practice