Fiona Penfold Verified Professional Verified Professional
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BSC (hons) MBACP Child and Adolescent Counsellor

About me

Finding the right counsellor for your child is an important first step.

I am a Creative Arts Counsellor working with children and teenagers. I am also an Environmental Art Therapist.

I use a variety of approaches depending on the client I am working with.

First and foremost I endeavour to facilitate a safe supportive environment, a space where the child feels free to be themselves.

I am passionate about using the arts (painting, drawing, clay, sandtray, music..) within therapy and also working outdoors and with nature. You don't need to use the arts in therapy and if you prefer traditional talking therapy I can offer this too.

I work from a secluded indoor studio in the New Forest, not far from Ringwood.

I have a safe and contained outside space with wandering resident alpacas (Gary, Ian and Derrick) and my therapy dog (Bee) who occasionally comes into sessions if this is beneficial to the client.

What is counselling or psychotherapy trying to achieve?

"The object of treatment is to increase the client's capacity to tolerate and process emotional pain." (Metzler 1967).

What is the therapist's role?

"To provide the client with a secure base from which he/she can explore the various unhappy and painful aspects of his life, past and present, many of which he finds difficult or perhaps impossible to think about and reconsider without a trusted companion to provide support, encouragement, sympathy and on occasion guidance." (Bowlby 1998).

Successful outcomes of therapy include:

* Know how to process Trauma and loss so that your life is not spoilt by emotional baggage.

*Know how to be really curious/fascinated in things, and to have a real desire to explore and make good things happen.

*Know how to feel: to be aroused appropriate to the situation.

*Know how to handle stress well (emotional regulation).

*Know how to love/attach/accept love/and after hurt to trust enough to dare to love/attach again.

*Know how to savour the moment/to chill/to just be with the other.

*Know how to negotiate/compromise/relational repair instead of blame.

*Know how to reflect.

*Know how to empathise/be kind, gentle, tender rather than an intolerance of difference.

*Know how to seek solace when emotionally stressed/dysregulated.

*Know how to assert yourself appropriately.

*Experience a more benign warmer inner world.

Some recent feedback:

”Fiona… I would highly recommend you as a therapist. You had an excellent understanding of my son’s situation and worked really well with him and now he has a better chance in life.” (Aged 18, 2022)

”Thankyou so much for everything you’ve done, for helping our son find himself. It’s made a visible difference.” (Aged 13, 2022)

"After counselling with you I feel less worried about things and can think better." (Aged 8, 2020)

"Thank you for all your help and support. I really appreciate it. You have really helped with my confidence." (Age 10, 2019)

"I'd just like to say thank you for everything you have done for me, you really helped turn my life around," (Age 18, 2019)

"It's gone so quickly. It's been so fun. I've come a long way from the beginning. I never used to talk. Now you can't shut me up!" (Age 14,2019)

"I feel like you are sending us off now we have everything we need but that you are still there if we need you." (Mother of child age 10, 2019)

"Thank you for coming to our rescue and giving our daughter the chance to reflect and grow when we felt so desperate and worried. She has achieved so much this year and your support has been invaluable." (parent of child age 15)

I also have a separate studio dedicated to sound healing and am a member of the College of Sound Healing and a qualified Gong Practitioner. This therapy can help children or parents to relax and de stress, release tension in the body and aid restful sleep

Please do contact me for further information or to arrange a time to meet.

Our first meeting would be an introductory session. This would be an opportunity for you to talk about what you wish your child to gain from therapy and to decide whether I am the right person to work with your child.

A People Place: William J. Crocker:

If this is not a place where tears are understood,

Where do I go to cry?

If this is not a place where my spirits can take wing,

Where do I go to fly?

If this is not a place where my questions can be asked,

Where do I go to seek?

If this is not a place where my feelings can be heard,

Where do I go to speak?

If this is not a place where you’ll accept me as I am,

Where can I go to be?

If this is not a place where I can try to learn and grow,

Where can I just be me?

I am currently working face to face with a risk assessment for each individual client.

I am a registered member of BACP and I am bound by their code of ethics.

Training, qualifications & experience

BSC (hons) Applied Psychology
Post Graduate Diploma in the use of arts in therapy and education (IATE)
Child Couselling Diploma (IATE)
Certificate in Parent and Child Therapy (IATE)
Post Graduate Certificate in Environmental Art Therapy (London Art Therapy Centre)

Member of the British Association of Counsellors and Psychotherapists.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


Additional information

My fees are £60 for 50 minute sessions.

concessions available.

Further information

Feel free to book an introductory session to decide whether I am the right person to work with you or your child.

Hangersley, Ringwood, Hampshire, BH24

Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.